SpoiledChild has a rating of 3.4 stars from 818 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpoiledChild most frequently mention liquid collagen, hair mask and mango flavor. SpoiledChild ranks 10th among Beauty Products sites.
The hair products do not work, the customer service is the worse in the whole world, they keep taking money from my account, they are thieves, I been dealing with this company for 3 months already, I feel so frustrated, I don't know what to do to
I wish I could rate them a zero. I wanted to try it out and have been trying to cancel and haven't even tried the product. I should've looked up the company before even signing up for the 'trial' you're charged for the trial and also charged IMMEDIATELY for the refills and there's no customer service number, no way of removing your card information. DO not do this for the love of everything holy. It is a waste and horrible horrible horrible customer service.
I submitted this to the company as a message. It's vital that you EVERYONE know this.
"Let your customers cancel at any time, let them remove banking information. Please respond to contact us and get a customer service number. I haven't received anything and NEED TO CANCEL."
Hi,
It is never our intentions to leave our customers upset. Please contact hello@spoiledchild.com and put "SiteJabber" in the subject line. They will be able to look into your options
I wrote a review a couple weeks ago because I wasn't happy at all with the collagen, I wasn't expecting them to reaching out to be more specific (Melissa), she was emailing me all this week to make sure I was happy and I'm now! And I will definitely try another product for sure.
Thanks.
So happy we were able to make the situation right!
I was transitioning from fall to winter, this is normally a time when I experience a lot of normal hair shedding. I was hopeful that the product would help. I only sprayed the product around specific perimeters of my head. Exactly where I sprayed the product is where I am experiencing unprecedented bald patches and hair loss. This has never happened to me in my lifetime.
Hi MB,
I am so sorry to hear this. It is never our intentions to leave our customers upset. Please contact hello@spoiledchild.com and put "SiteJabber" in the subject line. They will be able to look into your options
I thought the smell of the gummies was awful, but I persevered and continued with my purchase. The taste is much more pleasing than the smell! I actually just ordered a second bottle as I do believe the product is working. I am going to give it a second month! I do appreciate your wonderful customer service!
Consistency is key!
I canceled my subscription over a month ago because I did NOT like the products. The serum was ehhh, but when I applied the moisturizer it would bead up on my face after awhile almost like a silicone layer. Anyhoo, I received a notification the charged my PayPal account $124! For what? A canceled subscription?! I had one subscription left for the collagen, which has now been canceled as well.
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
I just recently received my order of the liquid mango flavor collegen.However, when I did receive my package, the cap was cracked. I receive the email asking Was I satisfied with my order? I explained that the top was cracked. Understand through shipping. Things happen. Well to my surprise. Melissa M and customer service is sending me another bottle to take the place of the old one I wasn't expecting that. This is truly good customer service. Thank you to spoiled child.
So happy we were able to make the situation right!
I was promised my card wouldn't be charged with a free 30day trial. Nope they charged my card $50. Then it's suppose to last 90 days. 5 washes and it's empty. 25 days after my supposed free 30 day trial I was charged another $50. My hair is softer with a $5 kids spray conditioner and no scamming or stealing my money. Plus they email me so much and text me to many times then they sell your info. Stay away from this lying company. Nothing is worth what they put me through. I even blocked them and reported them to my bank because they fraudulently took another $50 with in my supposed free 30day trial without my permission. For a free 30 trial you're gonna pay over $100 in less than 25 days. If you can't take this review as a huge warning or red flag I don't know what more to tell you except RUN AWAY from this company!
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
First of all, I did the try before you pay option and only pay $5.95 for shipping. Then to find out they charged my bank the $5.95 for shipping and $115 for the full package( that I didn't even) I ordered a $59.00 serum. I fought the charge with my bank and had to get a new card so they can't charge me again. And on top of everything, I ordered the loss of hair serum and they charged me for the Fuller and Thicker hair full package. Total scammers. I can't give you a review wether if the product works or not because they don't give us a chance to try it before scamming us.
A shame!
Hi!
Let me explain what happened -- a pre-authorization was placed on your card (as stated at check-out). Not to worry, this isn't a charge! Pre-authorization is a fraud prevention method used by financial institutions to guarantee the safety of certain transactions. A pre-authorization, or a temporary hold, simply authorizes the card, the funds are still in your account and will not be transferred to us unless you choose to keep the product. We can't refund the preauthorization as the funds were never actually withdrawn from your account, but I can tell you that preauthorization will fall off / disappear (this normally happens within 4 days from the order). You will not be charged for the full price unless you keep the product(s). Sorry about the confusion.
3 months ago (at age 71) I started taking Spoiled Child's Extra Strength Liquid Collagen. Almost immediately my troublesome digestions regulated; shortly thereafter my joints were less achy and I had more energy. My primary reason for buying this was to help my thinning hair. After 2-1/2 month I thought "oh GREAT! Now my bangs are breaking off!" … only to notice my bangs weren't breaking — it was lots of new growth that had previously disappeared. My skin is softer as well. At MY age, this qualifies as a MIRACLE! Thanks so much to Spoiled Child for such a great product and for being so encouraging and supportive through my journey!
Results never get old ⚡
I would not recommend this company to anyone. They never sent me the products and I've been waiting 3 months.
This company charged my bank account 3 consecutive months and no products arrived. The customer service team kept making excuses about the delivery.
I had to request to my bank They block all payments to SpoiledChild.
It's a scam company!
Hi,
It is never our intentions to leave our customers upset. Please contact hello@spoiledchild.com and put "SiteJabber" in the subject line. They will be able to look into your options
Trust me, dont fall for the "Try before you buy" $5 promo. I did it originally and the order didn't seem to be processing - And it made me wonder why (I was using a basically emptied checking, but there was like $9 in it - I mean if the first payment is $5, I should know the exact total by the end), so i added more money to see if that was it, and somehow couldn't get it to work. It wasn't til I saw that they tied to charge $64.61 to my card FOUR times! That's why the card "wasn't working"... This site is designed to trick you into offering your bank information.
You can't even delete your payment info off the site once it is given.
Hi!
Let me explain what happened -- a pre-authorization was placed on your card (as stated at check-out). Not to worry, this isn't a charge! Pre-authorization is a fraud prevention method used by financial institutions to guarantee the safety of certain transactions. A pre-authorization, or a temporary hold, simply authorizes the card, the funds are still in your account and will not be transferred to us unless you choose to keep the product. We can't refund the preauthorization as the funds were never actually withdrawn from your account, but I can tell you that preauthorization will fall off / disappear (this normally happens within 4 days from the order). You will not be charged for the full price unless you keep the product(s). Sorry about the confusion.
The mango flavored liquid collagen isn't as sweet as people are saying it is. It's quite tolerable, and even less sweet when mixed with water. So far so good with it, we will see after 30 days. I got gifted the Hydrolock lips mask, and it is amazing! A little goes a long way, and my lips feel so smooth without feeling greasy. So far I'm happy with my order and my experience with this company. It's only been a week, so we will revisit at the 1 month mark.
Cannot wait for you to see the results
I unsubscribed from your company two months ago and I received a gold colored product today?Why don't you honor your word? How can I even know my order number when you don't send the confirmation information with the product?
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
I got my mask and spray only three weeks ago. My hair is long and I'm experiencing hair loss and thinning. After I used SpoiledChild, my hair has become fuller, softer and so much more healthy! For being 72, I am really happy I found this product.
LOVE to hear it!
I received my order which was missing an item I purchased. As I communicated this with Spoiled Child, they not only reshipped my item but added another great item with it at no charge! Great products and great company to purchase from.
Hi Audrey!
So happy we were able to make the situation right!
I bought the G25+ Anti-Aging Retin + Night Rewind Serum, and after 7 days of using it I was shocked at the results I was seeing in my skin! I already have a my skin routine which already gives me amazing results but adding this product to the list was the best choice. I can't put into words how beautiful, bright and healthy my skin looks. The ads they made with real people using this product is 100% true!
Thanks so much for the love! This made our day.
Just received it and have only used it for 3 days now. My complaint is the smell! While I love Rosemary in my cooking and grow it…I don't want to walk around smelling like I'm baking chicken or pork on my head. The odor is just too much! Is there an unscented?
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
First impressions were that it smelled funky but not intolerable and may I have been starting to see/feel improvements but the 1 bottle does to complete a full month if you take the 2 tablespoon a day (…of the "1-2 tablespoon") recommendation so to continue this would simply break the bank and not worth it for me. I tried two bottles but it came down to being too expensive for something that's just ok and I couldn't justify it. Maybe if it was less expensive I'd consider continuing to get the wanted results / full effect. Until then. Ehh idk
They charged me twice I sent the product back because it was garbage and never got a refund
They sent me a fake refund receipt and the 4 digits card on it is not mine.
I tried to read out to them no one responded back
I tried from a different email someone reached out instantly and when I told them about my refund, they goshted my emails.
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
Answer: It doesn't! They charge you the full price before trial starts.
Hi,
I am gutted that you had a bad experience. Please contact hello@spoiledchild.com and put "SiteJabber" in the subject line. They will be able to look into your options