SomethingsPhishy

I had purchase 6 discus from them and 3 of them died and was only refunded for 1 even after I send the pictures, I had a misunderstanding with the owner in communication with him over emails, do to him being extremely rude and overall very nasty via email, I tried going to their location in Miami and they don't even let you in the store, I also tried purchasing some discus for a friend that couldn't afford discus from other local stores and they send me and email saying that I had been banned from being able to purchase from him, its not fair for other people to have to deal with this kind of attitude from a business owner that banned a customer for ever over and email misunderstanding on his behalf, also if you guys want good quality discus for just a little bit more money but a really great customer service and I drove all the way to Orlando florida to Miami to meet him, go to watley discus located in Miami and their shipping is a lot lower than this guys, I promised you wont be disappointed. This guys do not deserve the business, I own around 85 discus and had purchased from several different places and I had never felt this way about any of them.

After I purchased I was curious and looking for reviews them I was shocked and I don't know what to do.

After on time arrive package I still praying for my fish that at least moving. As soon as I open the box I was surprised. There is a another foam box (not a foam card) but a little negative thought is still in my mind because of bad reviews. Them I open foam box I saw heading pack (not a insulation from wall) when I touched still hot and a brunch of newspapers to cover fish bag (fish bag was double bag with individual fish) not only double bag they put between blue colours plastic, I got no idea for that, but I was impressed. When I take out the fish they are look healthy and slightly bigger than what I expected.

I know their shipping is look expensive, but with this service I am happy to pay for it.

Also I live in Los Angeles(California). I don't see my fish (pleco) was stress out.

I barely write a reviews, but with my experience SOMETHINGSPHISHY is not fishy at all. I wish I could upload the photos.

Wait... I do send the email before I buy, asking for pairs fish, they reply nice and reasonable answer.

Overall I like to buy again with SOMETHINGSPHISHY

Ps: If I micro nick picking, I only want them to tight fish bag with rubber band, or may be they have some meaning for not to tight with rubber band, I don't know.

I loved some of the fish available at this site. However I did not see in the baby fine print shipping was over $70 even though my order was only $48. I IMMEDIATELY CONTACTED THEM WITH AN EMAIL AND EXPLAINED I WANTED THE ORDER BUT IF THEY COULDNT HELP ME CHANGE THE SHIPPING METHOD I WOULD HAVE TO HAVE MY. REDIR UNION DENY THE CHARGE AND CANCEL THE WHOLE ORDER AND SHOP ELSEWHERE. They banned me from the site so I cant go back to see my order history or where they say shipping is printed, and sent a very nasty email in return.

As it states on the website, all fish must be shipped via Next Day delivery.

We will cancel the order. As you are making threats to us if we do not do something that is not possible to CORRECT YOUR ORDER. You are now banned.

My original message was simply
*******@somethingsphishy.com
Subject: Order placed

I placed an order just a few minutes ago and accidentally put next day air which I do not wish to do! I MUST CANCEL THE SHIPPING METHOD AND SEE NO WAY TO DO SO. I will contact my credit union to not accept the charge if you cant help me have my order shipped regular priority mail. Id like my order but will have to cancel it all and buy elsewhere if you cant change the shipping method. *******829 please contact me ASAP!
Thank you.

I would shop elsewhere!

So I bought this and one other Discus fish. It came late the following day, at about 6:00 PM. In December, so it was fairly cold out. The UPS guy brought me the package, and I opened it before signing, to make sure they were there and well. I opened them up, and they were both dead. The bag the fish were in was freezing, so I'm assuming the water was as well.
I asked the UPS delivery guy what he thinks I should do at this point since I didn't order dead fish. They suggested refusing the shipment, so I agreed.
I then emailed customer service, asking for assistance. I was told since I refused the delivery I couldn't get a refund or anything. I was told it says in the guarantee that I need to sign for it. I re-read the guarantee and it didn't say I had to accept them. I had to open immediately and try to acclimate them. But, if they are dead, acclimating them wouldn't work.
As I wasn't sure what to do for a few minutes with the delivery guy, I didn't notice the gills move at all.
Pretty disappointed. I have ordered from SomtheingsPhishy before, an this is definitely the worst.

(Something Phishy) where do I start, I have been ordering Live fish online for a while, some came as pleasant experience and some disappointing. So when I saw Something Phishy site I was very hesitant to order based on some of the reviews. However I always like to find out myself, and sometimes it comes very costly. So I ordered some fish from them, received my order everything is good and as described. Then did a bigger order with them, same thing got my fish all good very happy. Now lets get serious, so I order about 48 fish from them (Large Order). Got an email from them, that my order was shipped and UPS tracking number. UPS said my order be at my home around 10:30 AM. I am super excited waiting for my fish. Oops UPS have delay my order will not come in till next day. I was very concern because the temperature. I sent an Email to Something Phishy letting them know about the order status and my concerns. Honestly; I wasnt expecting an answer, may be till the order get here. Surprise. Few minutes received an email from Something Phishy & Keith. Very very professional asking me to be patient and not to give up. UPS had another delay. We paid UPS for overnight service, two days later and my order no show. Keith was in contacted with UPS and ME. I was doing the same. Finally the box arrived. It was damaged very clearly was UPS fault. The box had all marking from Something Phishy how sensitive and urgent. Apparently UPS didnt care. Long story short, Something Phishy and Keith worked with me to make sure all fish are safe and replaced all dead fish. 100% of the problem I had was UPS doing 0 fault to Something Phishy. However Something Phishy & Keith were fast helpful and available all the time.
Very professional & respectful company. Very impressed and cant thank you enough. You are the best. Five Stars Plus. AAA+++

We were shipped VERY CLEARLY extremely ill discus. Some to the point of looking "fuzzy" due to how bad off they were. The company is smart and ships in colored bags so you can't actually see the fish until you release them. When I sent an email just letting them know (asking for NOTHING-not refunds or replacements) just to maybe bag them in clear bags so you CAN SEE how bad off they are before acclimating in your own tank. They responded that "they were professionals and my "lecture" was uncessecay and our account was closed. Which is only doing me a huge favor because adding their diseased fish to our tank (because they were cleverly disguised in colored bags) cost us HUNDREDS OF DOLLARS. The fish are on sale because you are getting what you pay for, disease infested, thin, sickly fish. I have pictures and videos and we received our fish less than 14 hours after they shipped. There is no way that the ICH wasn't visible when they were sent but, because they are disguised in colored shipping bags, you can't see them until you finally acclimate and release them. DO NOT BUY FROM THIS COMPANY UNLESS YOU WANT TO KILL OFF YOUR WHOLE TANK. Literally, flushing money down the toilet will provide the same outcome. WORST INTERNET PURCHASE EVER...

I will just be honest, when i recieved my fish, ups decided to bring them as the last box being delivered that day. I was furious. My fish arrived laying on theyre side and clearly not doing well. The box was baking. I live in florida. I didnt think they would make it. The fish finally got off theyre side once in the tank for a couple days but still didnt eat for several days. I the seller and he told me to clean out the tank and do frequent water changes and follow his instructions on the website to the T. For two weeks straight i changed that water with 50 and 80 percent water changes and I fed live brine shrimp to stimulate theyre natural instincts to eat. Today. Im happy to report that my fish are gorgeous. I wish I could submit pics of what they looked like when i got them and what they look like today. Alot of ppl blame the seller for the condition of the fish but honestly I just think theres alot of factors that play into buy fish off the internet and them being shipped. I dont think the seller intentionally sends anyone sick or dead fish and he provides clear and precise directions on the website on how to quarentine the fish to nurse them back to health from the shipping process. Fish are finiky and even getting them from your local pet shop they can die from stress even furthermore going thru a shipping process. I will purchase again. I wasnt a happy customer at first but i enjoy my fish so much now that they are healthy. It was a learning process and now my fish are beautiful. I would be happy to pay 100 bucks for 5 fish as apposed to paying 60 bucks for 1 fish in the petshop.