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SomethingsPhishy

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Iowa
1 review
2 helpful votes
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1 Star is Being Generous
September 21, 2020

To start this off, Keith is extremely rude. He wanted a picture of my credit card and drivers license (I have ordered fish online before and have never been asked that) but giving him the benefit of the doubt, I sent it to him and the email didn't go through the first 2 times and he was extremely rude about it so I told him he owed me an apology and he didn't so I cancelled my order.

Date of experience: September 20, 2020
Alabama
1 review
9 helpful votes
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Only gave one star because this site requires the field not be left blank. NO STARS for Somethingsphishy! DO NOT ORDER FROM HIM! I'm out almost $300 and 8 of 10 fish were dead within 18 hours. One arrived with only a couple of tablespoons of water, ALL the bags were mostly deflated. Very rigid, no guarantee beyond delivery. He said my isolation tank wasn't an isolation tank because it had the fish he sent me in it! Quickly got an attitude and started responding in all caps in email and said I was being unreasonable! No phone number. Refused to refund except for the fish that arrived without water. When I told him he need not reply if there was no further negotiation, he responded with one more nastygram to get the last word in, saying he had closed my access to his website--he must do that with everyone who has an issue, which would explain why there are only positive reviews on his site. My only recourse was to pray for him, as he seems to be quite miserable in his existence.

Date of experience: October 14, 2013
Oregon
1 review
3 helpful votes
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I had ordered Discus twice from Somethingsphishy, I received the fish both times. On the first I lost one fish within 24 hours but otherwise wasn't overly concerned. The second order I didn't receive the fish I had requested but different colors. I contacted the site and was informed to "go ahead and do the negative
Feedback."
When all I wanted to know is why they would send different fish this is the response, no thank you, I'll never do business with your company again.
Positives; they send discus and orders were processed within 24 hours.
Negatives; customer service, quality of fish provided and getting the order correct.

Date of experience: January 5, 2017
Washington
1 review
9 helpful votes
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Avoid this business!
September 21, 2014

Avoid this business! We ordered 3 discus. Two were healthy and resembled the fish we ordered. The third was ill from the onset with no color. (Granted he may change color as he ages... but he was the same size as the others who were already in good color) This 3rd discus became progressively ill - not eating, hiding, clamped down fins... The company was contacted and discounted all of our reports. Only with days of medicating were we able to save this fish. --- and they didn't even help with sending meds to treat the sick fish they shipped!

Date of experience: September 21, 2014
California
1 review
2 helpful votes
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FAIR
November 11, 2019

I purchase from this site knowing the reviews and took the risk of buying 16 assorted discus. All arrived on time and alive but one discus look very emaciated and cant barely eat. This sick fish died on its 3rd day... sad. I will give this business the benefit of the doubt that it was an honest mistake. Again it was the risk that I took... and overall I was happy and will purchase again from somethingphishy.

Date of experience: November 9, 2019
Florida
1 review
5 helpful votes
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I placed my first order with them. I was careful to pay for next day delivery as they recommended! My fish arrived the next day by UPS and then entire outside of the package was soaking wet... So wet the wrapping fell apart in my hands. Obviously the water had come from the fish bags and there was so little water in the bags both fish I ordered were dead! The little water left was so hot they probably wouldn't have lived in that any way. It was clear the packaging was not done correctly, however they STILL would not refund my shipping and of course I was out the money! Then you have to stick toothpicks through the fish and send pictures to show they were dead! Do NOT order from them... It is a racket!

Date of experience: July 9, 2016
New York
1 review
11 helpful votes
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I just received a large order of discus today that I have been anticipating and they are absolutely BEAUTIFUL! I am so impressed w Something's Phishy and will def b recommending them to my friends! They were very prompt and it was such an easy process! LOVE my new fish!

Date of experience: November 18, 2014
Pennsylvania
1 review
4 helpful votes
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My fish arrived super quick and looked great. Didn't love the no phone number aspect but they did promptly respond back to my questions through email.

+1
Date of experience: April 5, 2019
Illinois
1 review
10 helpful votes
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I just got my 5th order delivered today from somethingsphishy and as expected they are STUNNING! I have ordered Discus fish and Angel's from them and all orders arrived on time and all fish my fish are healthy. I am very happy with Keith's customer service and quality of fish. I will keep buying from this site and I will continue to spread the word.

Date of experience: March 25, 2014
Arizona
2 reviews
9 helpful votes
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I was concerned about all the bad reviews but i tried them out anyways. Then after i ordered them i saw the weather in phx was going to be 100 that day. I was alittle more concerned because of the reviews. Then on top of that ups said to expect them between 12 and 4. Finally at 630 they arrived and they all look good. Im sorry to all the people on here who had problem with them. I can only review them on my experience with them and it was perfect.

Date of experience: May 31, 2018
Florida
1 review
2 helpful votes
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Dont buy
August 27, 2019

I also bought six discus from Keith and two died the next day one dies that night the other three survived for a week and one made it what a disappointment and if Keith doesn't like your email he closes your account I only live 45 minutes from him and asked if I could pick the fish up to save shipping and he denied my request

Date of experience: August 27, 2019
Florida
1 review
0 helpful votes
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OMG! Keith at Somethingshishy.com has beautiful and healthy Discus Fish and Freshwater tankmates for hobbiest shipped fast and at the lowest prices shipped immediately directly to my house overnight!

Thanks guys for the best and healthiest fish that you have sent me over the past 5 years! I have always received beautiful and healthy Discus fish and Rams and Tetras on every order. Highly recommend to anyone looking for quality fish shipped fast to your home.

Date of experience: November 6, 2021
Illinois
1 review
8 helpful votes
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Ordered the assortment of 10 discus fish 4 days ago. Sure they arrived alive, all but one are dead. DO NOT FROM THESE CROOKS. They word their policies very carefully to cover their asses and screw you out of money.

Date of experience: April 15, 2019
Florida
1 review
2 helpful votes
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I was impressed with the low prices and large selection of fish. I did the Live Chat thing with Keith and he was very helpful and answered all my questions he was very helpful and patient with me. I ordered some tetras that I couldn't find anywhere along with some Discus and Angelfish. They arrived the next day professionally packed and larger and more BEAUTIFULL than the pictures! I recommend them to everyone that wants healthy fish at a great price and delivery in less than 24 hrs from ordering!

T

Date of experience: February 21, 2022
Iowa
1 review
3 helpful votes
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Double billing
August 19, 2015

I purchased three discus from them, they came in fine shape, checked my credit card and it was billed twice. Contacted my credit card company and opened a case for refund. He contacted me and stated he issued a refund and requested a answer of canceling the case for the refund. I emailed him and told him that the credit card company would cancel the case on receiving the refund to my account. He emailed me and stated he was canceling the refund because I hadn't contacted him. Credit card company said they didn't receive any refund notice and never heard of a company canceling a double billing. You Be the Judge of this company..

Date of experience: August 19, 2015
Florida
1 review
3 helpful votes
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I ordered 6 Discus and 5 Angel fish. I paid for next day UPS delivery, when my fish arrived at 5:50 p. M I noticed that the box was wet, when we open the box we notice that the fish bags were very small, there was barely no water, and not enough oxygen, fish were stressed and the water was cloudy and dirty, also the Discus that they sent me were between 1 and 2 inches, two of the six discus are eating and having fun the other four are hiding hopefully they'll come out tomorrow which will be there third day, we have 15 beautiful health Discus between 3 and 5 inches. Also I wanted to share with you their policy, if your fish arrives dead you need to take a picture of your fish with a toothpick through them so they can give you credit the same day. I don't like their policy and will not buy fish from them again. Also when I got my 5 Angelfish two of them looked dead they were on their side my husband put them in a small container inside the fish tank and we went to bed in the morning they were up and swimming, right now all 5 angel fish are doing fine and they are also eating.

Date of experience: December 23, 2016
Pennsylvania
1 review
3 helpful votes
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Deformed Discus
February 9, 2016

Since I was new to raising discus, I assumed I was at fault when I had problems with all three discus I received from SomethingPhishy. However, I continued to build a discus tank community despite the death of one discus in one day, and the deformity of two of the other SomethingPhishy's discus I received. I had to keep them for humane reasons but was relieved that they perished within the year. Have had wonderful luck with the discus I ordered from Hans Discus, a truly quality fish breeder. Please do not order fish from this company; they treat their fish terribly and ultimately you will be the loser, dead, dying, deformed fish.

Date of experience: February 8, 2016
South Carolina
1 review
5 helpful votes
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Way over charged!
May 26, 2017

Sent 6 Discus 2 were stunted and all were sick. Charged me 65.00 shipping. Others charge 15.00. I would never order from these guys again. They get a 0

Date of experience: May 26, 2017
Indiana
1 review
0 helpful votes
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Sick Fish
December 20, 2021

Bought 4 Discus advertised as 2 inch. Received fish the size of a quarter. Fish had internal parasite and look stunted. Contacted owner but got no response.

Date of experience: December 20, 2021
New Mexico
1 review
8 helpful votes
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Please, if your new to discus, check reviews first. Don't be tempted by cheap prices. Don't buy fish from these people. I promise it will cost you more in the long run. I had to learn the hard way.

Date of experience: November 12, 2013

Overview

SomethingsPhishy has a rating of 1.6 stars from 135 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SomethingsPhishy most frequently mention customer service, sick fish and next day. SomethingsPhishy ranks 29th among Fish Store sites.

service
32
value
32
shipping
31
returns
25
quality
31
+47