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SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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My experience with SmartFares reservation was ok. Everything is fine. We received the confirmation ok.
Pretty quick and very satisfactory customer service
Excelente atención al cliente, y además muy buenos precios.
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Before the calling trying to force me and buy a protection everything was excellent
Quick and easy to follow booking instructions. Prices available we better compared to others. Make sure to check currency differences between US and CAD
So far, so good! We booked received the confirmation and are awaiting the ticket # from the airline.
Me parece poco complicado comprar tiquetes aéreos en esta página
We booked flight tickets as a group and one of them was automatically cancelled, then you charged us 200dlls more to keep that flight. 4CBRDE
Recibí a tiempo la confirmación de este vuelo, pero aún tengo pendiente la confirmación de un vuelo que compre días antes
Good. Fares are bit high and changed just before making payment
Prompt and convinient. Received cheap air ticket, quickly and with ease, I like how the follow up
So far so good. Will see how it will go later. Thank you
Thank you for the ease of booking with you.
And your prices are good for me in the market
Easy, cheap and fast. I visited multiple airfare sites and even called ASAPTickets. SmartFares was $100 cheaper. Next time I will check SmartFares first.
Costomer service was five star it was a pleasure they take the time out to take care of my request in a timely manner I would definitely recommend this service to my family and friends I was a wonderful experience
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members