Overview
SKYLUX Travel has a rating of 4.8 stars from 2,598 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 2nd among Travel Agency sites.
He was very helpful and worked hard to meet my travel needs
Dear Customer,Thank you for sharing your positive feedback about our agent. We are very pleased to hear that you are satisfied with the service provided.
Stan was friendly, quick, helpful. We saved a lot of money because of his service.
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Worked with me on price, dates and connections.
Returns call promptly and explains things well.
Thank you for the great review! Safe travels.
Very Satisfied with services in a very quick booking for my flight.
Timely call back.
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Twist was on top of our requests and change of vacation days,
Everything is good.
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
I like to service offered by Paco K and the price for the business class.
We are so proud of our agents seeing such an amazing review! Thanks for your time and consideration in recommending one of our best agents to other customers!
Great experience with booking and Diaz was exceptional and got me exactly what I wanted.
Dear HANY Y., We are glad that our agent Diaz was able to meet your expectations. Thank you so much for your positive feedback!
Helpful and found a fairly good deal. A little hard to understand because of accent.
Thank you for the great review! Our agents come from all over the world and all of them have distinct accents, but it doesn't stop them from doing their job well.
Service was very good and prompt.
Price was also the best compared to other sites.
Thank you for the wonderful review! We wish you safe travels.
It took a little bit of time but Donnie came through with a great price.
Thank you for your feedback. We are happy that Donnie is part of our team and provided you with such a good experience.
Idris is always professional and looks at the customers interest. Will always do business.
Dear SUBRATA, Thank you for sharing your positive experience with us! We appreciate your feedback on our service. We appreciate you for choosing us, and we look forward to serving you again.
Randy was very easy to work with and was able to find a ticket that fit my request perfectly.
Randy would be so pleased to hear about your wonderful impression on him! Thank you so very much for being our Customer! We highly appreciate your time and cooperation!
George is very helpful and got me the best price and layovers for my trip
George is a wonderful agent and we are so grateful for his ability to make our customers happy and satisfied with his assistance! Thank you so much for sharing your amazing experience with us!
AUSTIN IS A VERY FINE, THOROUG AGENT. MY ONLY REASO FOR FOUR STAR RATHER THAN FIVE IS THAT HE SPEAKS MUCH TOO QUICKLY. HAD TO ASK OFTEN TO REPEAT.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Your agent, Fred, is always very helpful. The prices are very competitive.
Thank you for your feedback. We are happy that Fred is part of our team and provided you with such a good experience.
As usual, Jake is very prompt with his 5 star service.
Thank you for your continued trust in Skylux and Jake's service! We're thrilled to hear that Jake consistently provides prompt and 5-star service for you.
Explained everything to me very helpful………………….,,,,,,,,,,,,,
Dear Customer, Thank you for sharing your positive feedback about our agent. We are delighted to hear about your satisfaction with the service provided.
Great, Meg was awesome.She knows what she is doing
Thank you for your feedback! We're delighted to hear that Meg provided patient and professional assistance, and that you found her awesome.
Experienced the most delightful travel agency service of my life!
Thank you so much for taking the time to leave us a 5-star review.
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
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- Wilmington, DE, United States
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Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
As of Today: served 1.9 million+ customers, with 500+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer, Your choice in selecting us for your travel needs is sincerely appreciated, and we hope to have the privilege of serving you again in the future