Overview
SKYLUX Travel has a rating of 4.8 stars from 2,599 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 2nd among Travel Agency sites.
Martin maintained his composure at all times even when I was a typical customer!
Good customer service provided by the agent. Walked through the process all along
Amazing review of our services! We appreciate your cooperation with us a lot!
Very quick and thorough in getting me pricing to Venice and back home from Rome.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Jerry is fabulous and he always comes up with great reservations and is incredibly helpful.
Dear Customer, We are so happy when we see that our customers are satisfied with the service they receive from our agents! Thank you for sharing your positive impression of our services!
We use Skylux frequently.
The service is great and the prices keep us coming back.
Thank you for the great review! We wish you safe travels.
Ringo was a pleasure to work with. I did alot of research on my own and we received the best from SKYLUX.
We are grateful to have Ringo in our team,thank you for such nice words.
The process was simple, very easy and professional.
We are really glad to hear such a good review coming from our customers. Thank You.
Excellent Job…
Exclusive Monogamy
Day in Day Out
Suki
I Got the Jazz
Hackers on the Run
Rio De Janeiro
Allen B
Dear Brandon A., Thank you for your kind words! We are thrilled to hear that you had a great experience with us.
Overall experience so far good. So far it seems I got what I wanted.
Thank you for the great review! Safe travels.
Dear Customer, Thank you for sharing your positive feedback with us. We are grateful for the opportunity to assist you with your travel needs, and we look forward to continuing to provide excellent service in the future.
Wade is always exceptionally professional diligent and provides excellent customer service.
Your agent would be so pleased to hear your words of appreciation! Thank you very much!
Tracey provided an excellent service in providing a reasonably priced ticket
Many thanks for 5-star rating.If there’s anything we can do to improve our offering, please let us know!
Travis is an amazing travel agent, he knows very good at his Job
Thank you for the great review! Safe travels.
The process went smoothly and the agent did a great job of keeping us informed of our options.
Thank you for the great review! We wish you safe travels.
Very good and clear explanation of service by agent. Very pleasant
Dear Customer, Thank you for choosing us for your travel needs, and we look forward to the opportunity to serve you again.
Spent a lot of time searching for good flight times at good pricing on my own. With one phone call your firm had me booked on the flight I needed at a great price.
We are so grateful for your kind words. Thanks for sharing your review with us and the community!
I was very pleased with the service Kate had provided. She was patient and helpful
Dear Joseph, Thank you for sharing your positive experience with Kate. We're delighted to hear that she provided you with patient and helpful service.
Greg was very customer focused. Was easy to do business with, helpful and efficient.
We're delighted to hear that Greg provided such outstanding service! Thank you for sharing your positive experience with us.
Trey was patient and professional and really worked hard to secure the best price for our flights!
Thank you for sharing your satisfaction towards our agent. He is looking forward to assist you when you will require his help.
Trey worked so hard to get us the tickets we wanted
So impressed with his carry through
We are happy that Trey has provided you with such a wonderful experience.
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
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- Wilmington, DE, United States
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Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
As of Today: served 1.9 million+ customers, with 500+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback! We really appreciate your input.