Overview
SKYLUX Travel has a rating of 4.8 stars from 2,601 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 2nd among Travel Agency sites.
Easy to communicate and able to clarify things. Comparatively nice deal on the ticket price.
Quick and easy in spite of credit card system being down at time of the transaction!
Thank you for the excellent review! We wish you safe travels.
Scott was very knowledgeable and helpful. He made securing our tickets easy. Many thanks to Scott!
We love hearing from you! Thank you for leaving feedback for us!
It was not that stressful because the agent was very helpful.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
All good, very responsive agent. Reliable call response.
We are so glad you've been satisfied with our assistance! We hope to see you once again on our website whenever you desire to travel! Thank you very much!
Very good customer service, Flaps is very thorough, detailed and very patient and helpful
Dear Customer, Thank you for sharing your positive experience with us! We appreciate your feedback on our service. We appreciate you for choosing us, and we look forward to serving you again.
I was helped by Weston who was very professional and found me a great deal.
Your agent would be so pleased to hear your words of appreciation! Thank you very much!
Gomez was very professional and followed up every time
Dear Customer, Thank you for taking the time to share your positive experience with us. Your feedback is valuable to us, and we look forward to assisting you with any future travel plans.
He followed through and followed up on every change we needed
We are happy that you are satisfied with our products and services.Thank You.
Excellent service by Chicago and a pleasure to work with
It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.
Excellent
Enjoy working with vernon and will continue working with him
We are always trying to bring the best services.Thank you for the 5 stars.
AS AWAYS MY AGENT LOCK WAS FANTASTIC. I ALWAYS CALL KN SKYLUX TRAVEL FOR MY TRAVEL NEEDS AND WILL CONTINUE TO DO SO. GLYN, SAN FRANCISCO.
Fonzy was very helpful and changed many things to get the right airline and dates for my trip
We are happy that Fonzy has provided you with such a wonderful experience.
Norman was a great help in getting the exact flights we needed at a good cost
Harold D., Thank you for your positive feedback! We're glad to hear that Norman was able to assist you in finding the exact flights you needed at a good cost. If you have any more travel plans or questions in the future, feel free to reach out. Safe travels!
Great, eficient, made follow up with us.
Keep trying to get great price as per our budget
Many thanks for 5-star rating.If there’s anything we can do to improve our offering, please let us know!
Levi did a wonderful job getting our flights reserved and using money from a cancelled trip.
Gomez is always amazing and we are able to call him last minute to find tickets.
We are happy that Gomez has provided you with such a wonderful experience.
Loved Sunshine my agent
She was very helpful and polite. She found me a great price!
Thank you so much for the review! It's wonderful that our agent managed to find you a great price and we hope to see you in the future.
The agent was very helpful and courteous. I will continue to use Skylux Travel for my air travel.
Thank you for your kind words! We are really pleased to hear that the agent was helpful.
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
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- Wilmington, DE, United States
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Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
As of Today: served 1.9 million+ customers, with 500+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.