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Shaadi.com
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Shaadi.com

How would you rate Shaadi.com?
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India
1 review
1 helpful vote
Follow Sakshi D.
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Being a professional finance advisor, I was looking for a life partner who will support me in my career and life. Within two weeks, I got a profile suggestion and started my conversation, and we are planning to meet in person.

Date of experience: January 26, 2023
Gaurav M. Shaadi.com Rep
over a year old

Thank you for sharing your positive experience with us! We are happy to hear that our matchmaking platform was able to help you find a compatible life partner who supports your career aspirations. At Shaadi.com, we strive to make the matchmaking process as simple and efficient as possible for our users. We wish you all the best in your journey together!

Michigan
1 review
2 helpful votes
Follow Anjali S.
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Useless
April 8, 2020

They do not screen the fake profiles. The cat fishers make multiple profiles with photos of themselves with beards at various stages of growth! It's the same damn face!
They allow way too many profiles without a photo.

Date of experience: April 7, 2020
GB
1 review
0 helpful votes
Follow Rohi J.
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What a jock. A bunch of desperate males waiting a flying $#*!* landing on their $#*!* Never going on this site again as they want a Randi instead of wife which they can use for wife swapping purposes.

Date of experience: June 27, 2021
Czechia
1 review
1 helpful vote
Follow Dhanush S.
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I was satisfied by the customer support of Shaadi.com. Their team understood my preferences and family background and helped me find a life partner who was compatible with me. I am glad that I found a partner who is loving, caring and understanding like me.

Date of experience: April 24, 2023
Gaurav M. Shaadi.com Rep
over a year old

Thank you for sharing your positive experience with us! We are thrilled to hear that our customer support team was able to understand your preferences and help you find a compatible life partner on our platform. We wish you all the happiness and love in your new journey together!

New Zealand
1 review
8 helpful votes
Follow Dave M.
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Please use shaadi.com very carefully. It is not a match making site but a money making site, you will be asked to keep upgrading for money and you think you are about to be successful but I perceive this is the world's largest scammer

Date of experience: November 6, 2019
GB
1 review
2 helpful votes
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They are scam. When I raised some concerns and didn't show any interest in their VIP package They blocked my account. They have ingnore my calls and emails. I have paid for 3 months subscription but now unable to access my account. Really disappointing 😞

Date of experience: February 13, 2024
Washington
1 review
11 helpful votes
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Extremely worst customer service
Extremely worst customer service. When you raise a ticket they dont even respond. The system is very poorly maintained. Never ever use any of their premium services like "select Shaadi". Its a complete scam. They rob peoples money. I was a paid member and all of a sudden my account got deleted. I have sent all my documents but absolutely no response. I doubt if there is any complaint cell or customer service inspite of me paying for their premium service. Never sign up for any paid service in SHAADI.com

Date of experience: February 4, 2020
Florida
1 review
1 helpful vote
Follow Aria V.
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I found my soulmate through Shaadi.com! I knew what I wanted, and Shaadi.com made it easy to find someone who was a good match for me. The app presented highly relevant profiles to my interests, and it was easy to use.

Date of experience: May 22, 2023
New York
1 review
5 helpful votes
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Don't sign up
September 29, 2018

I paid, $87.00 and got back nothing and no connections are real. The Shadi's customer service is greedy and disappointing and not real candidates, all are either from other country or other states when comes to the USA. Just don't sign up for money. Free to pass time, or to just chill, you can log in and have some rediculou fun.

Date of experience: September 28, 2018
Canada
1 review
8 helpful votes
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shaadi.com is a fraud site. They ask for my passport scan. I send them a scan but took out the passport number. They insisted that they need my passport number, When i ask why they need my passport number they could not answer it. BEWARE, Total scam site. Do not give them your personal information they will steal your ID and sell it.

Date of experience: March 23, 2015
Canada
1 review
4 helpful votes
Follow Dahan Y.
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Avoid!
August 4, 2020

I paid for full service. They asked for personal identification which is an unreasonable request AFTER purchase. No refund. No response. I reported to BBB but they even they didn't get a response back. F these crooks.

Date of experience: August 3, 2020
India
1 review
4 helpful votes
Follow Sharanya M.
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Disappointed
February 17, 2018

I amare really disappointed by the response of this matrimony. By mistake some transactions of mine was diverted to shaadi.com's account and after long waiting, even after the complaint to customer care, my money was refunded but not the whole amount, and i wonder for what reason they deducted the amount, when I had informed that it was by mistake the amount was transacted.

Date of experience: February 17, 2018
New Hampshire
1 review
0 helpful votes
Follow Ryan R.
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Don't use this I think they have children as software devs at this place.

Also, Sitejabber site has a bug it won't load photos. I guess this is why we need more good people in software, people in it now can't handle it at all.

Date of experience: August 3, 2021
India
1 review
4 helpful votes
Follow Doilyn M.
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Fake IDs are created on Shaadi.com.

Fraudster Saurabh Kelvin Fernandes +31 ******* +46 73 ******* Sangam ID FS*******

It's a shame that websites go scot free by just putting a disclaimer. Shaadi.com should be sued for the mental, emotional and financial harassment caused to families. I'm disappointed that our cybercrime cell is unable to do much to track such monsters down even after registering a complaint.

Shame on these youngsters who dupe people and are a curse on humanity. For the sake of money they can fall to any extent! Feel sorry for their parents and family members that their kids turned out to be such terrible human beings!

+10
Date of experience: March 26, 2021
India
1 review
6 helpful votes
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Gangs of thugs
June 6, 2015

I have taken a paid membership(SH*******) for a period for my son which was expired two weeks ago.
As a member i was entitled to access certain no of phones, unlimited chat and email and all these services i have availed to a certain extent, to my utter disbelief all the facilities which i have availed after duly payment of all charges put on hidden mode from me means i cant view it now though i have already paid.

Doesn't it shows that they are just bunch of thugs whose only motive is to extract money from the innocent gullible customer, who never thought that they have pay every time to access same set of information.

Stringent punitive action has required to be against these people so that they will think twice in future before doing it again.
Parveen chowdhary
*******504

Date of experience: June 6, 2015
India
1 review
1 helpful vote
Follow Zaid I.
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I've registered free with them as a genuine and valid profile for seeking suitable life partner. All profiles who are sending me interest are fake/trashed who are sending auto-interest through system and sending system-typed messages. 3-4 months passed by this kidding. Now, one day, one of their agent/employee called me and brain-washed me to buy diamond membership (her number: *******814). I've got something like hypnotized by her talking trick and paid buck 2265 Rs blindly trusted for getting genuine interests in future. Believe me from the day of payment to uptil now, Ive did not got the single interest recieved and my 2265 Rs got vanished. I was dumb enough to waste my hard-earned money but now after getting betrayed, I've got wisdom. Its a humble request guys to please not pay your valuable money to such betrayers. Instead of them, please donate your money to some charitable trust so may be your money will help some needy peoples.

Date of experience: February 19, 2024
India
1 review
1 helpful vote
Follow Prakash V.
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I'm Riya, a Ph.D. Graduate who decided to find a life partner after turning 33. I tried for a year with no luck until I joined Shaadi.com. Through Shaadi Live, I met Vaibhav, and we instantly connected. We met at a Thai restaurant, formed a genuine bond, and now visit each other's homes every weekend. We got married, and I couldn't be happier. Shaadi.com helped me find my soulmate. Give it a chance!

Date of experience: June 20, 2023
Arizona
1 review
8 helpful votes
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FAKE WEBSITE
July 25, 2016

I have spend thousands of dollars from number of years, still not find one. They have IT technicians on the website sending you old and fake profiles 99.5% is fake ones. DO NOT WASTE YOUR MONEY. I have given 1 star. That also not worth it.

Date of experience: July 25, 2016
New Jersey
1 review
13 helpful votes
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They sell your documents
January 18, 2020

They purposely block your profile and "demand" that you to send your PAN card, Aadhar card, Voting Card, Drivers license which they sell to marketing agencies and scammers. After I sent my documents to them, I started receiving tons of these nonsense phone calls and offers from various companies and they all had my personal details. Prior to that, I never received any of these calls. Never, under any condition, provide your personal sensitive documents to these guys. They do not have any privacy policy on how these sensitive documents are stored.

Date of experience: January 18, 2020
California
1 review
6 helpful votes
Follow Rahul R.
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Shaadi.com is by far the biggest Indian Martimonial Site in the world so I understand that not everyone's happy using it. Many customers also means many problems. But let's be fair here: It is one of the best sites you will find! My cousin used Shaadi.com with success. Only difference is that happy customers usually don't leave a review.

Let's face the fact that Shaadi.com is not bad at all. If you weren't lucky you can still use an alternative like IndiraShanta.com. But in my opinion the negative reviews here are not fair.

Date of experience: October 17, 2017

Overview

Shaadi.com has a rating of 1.9 stars from 195 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Shaadi.com most frequently mention fake profiles, customer service and vip membership. Shaadi.com ranks 630th among Dating sites.

service
69
value
64
returns
1
quality
65
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