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Belgium
1 review
2 helpful votes
Follow Elka D.
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Worst dating app ever
February 10, 2025

Badoo has the worst customers servive ever. It is also full of people without papers from áfrica who are just on the platform just to look for somebody to marry so that they get papers in Europe.
There are also scammers who pretend to be men working as military or humanitarian missions staff who say that they will come to your country in a couple of weeks ti reunite with their relatives. Normally the ask you for a whatsaap number and then they delete the match. They chay with you for s short period of time and then they say that somethings terrible has happened and that they will have no Internet buy they are so much in live with you that they want to stay in contact with you so they ask you to send them a gift card.
I had horrible experiences on this app. Also a men came to my house though I told him that I wanna meet at a public place but he kept on pushing. When he came he said he wants a relationship and spoke non stop of his libido. Hoe high it was. I said that I don't wanna be with him. Then he said that he wants to have just friends with benefits. When I said NO he said he works fro Badoo to check the people who use the app. In case whe does work for badoo I find it very creepy.
Please save yourself some trouble and never ever install this app.

Date of experience: February 9, 2025
Canada
8 reviews
5 helpful votes
Follow BRADLEY R.
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They are an absolute terrible company to deal with buyer. Beware don't spend your money. I think after my subscription and my credits are out. I'm gonna cancel everything because the company is a total waste of time and money and energy. And I never did a thing wrong either.

Date of experience: November 27, 2024

Brutal
May 7, 2024
Previous review

Absolutely brutal policies. Total and utter nonsense. To begin with I spent $200 purchasing credits from this company and now they're telling me if they don't use them by a certain timeframe my credit will expire which it doesn't say anywhere when they were purchase credits through Apple. And, now they blocked my account for saying something wrong too. With 2350 credits of mine paid for through Apple

Date of experience: May 7, 2024
Canada
1 review
0 helpful votes
Follow Meng P.
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Badoo violates
July 11, 2024

They are essentially stealing information when they don't delete personal data on the account example pictures after an unfair block. People unite who have been wronged by them to make a report to the authorities about Badoo as they violate Privacy laws of your country like in Canada.

Date of experience: July 11, 2024
GB
1 review
2 helpful votes
Follow Outis X.
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Should be illegal
December 1, 2023

Filled with fake accounts that constantly delete themselves. Most profiles that are 'near' you are actually in South America or SE Asia. App charges you for the littlest thing. Such a blatant scam. I can't believe this is allowed

Date of experience: December 1, 2023
California
1 review
5 helpful votes
Follow Blow M.
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100% Fraud
September 22, 2023

It is Friday, Sept 22,2023.
I signed up on Tuesday of this week, 9/19/23... and immediately got messages from some inappropriately young, incredibly good looking, obvious fake profiles.
So, on to the real activity after deleting all of the immediate crap.
The one huge problem, is there really are very few women on the site.
Most are not in the area their profile states... and are just looking for $$$.

I'm shocked at how bad it is...and have deleted the app entirely.

Good luck...

Date of experience: September 22, 2023
Germany
2 reviews
0 helpful votes
Follow Lucas D.
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As a newcomer to the online dating scene, I was initially apprehensive about navigating through various platforms. However, my experience with badoo completely shattered any doubts I had. The user-friendly interface provided me with a seamless journey right from the moment I signed up.

Date of experience: February 20, 2024
Pennsylvania
2 reviews
0 helpful votes
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Den
January 1, 2024

I was a paying customer for less than a week before I deleted my profile.
Baddoo is a haven for criminals and scammers. Every single person that contacted me was a scammer and not from my country even though had the filter set to a 50 mile radius. When I viewed the scammer's profile they were years old, which told me Baddoo does not police their site and made a den of thieves.
This site is not safe and should be banned from the United States.

Date of experience: January 1, 2024
Singapore
1 review
0 helpful votes
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Scammers Inc.
December 31, 2023

Infiltrated with scammers using Chinese women pictures. They chat you up with fake background, pictures etc. trying to get your to do online business or invest in phoney markets so you've to transfer $ to them.

Date of experience: December 30, 2023
Wyoming
1 review
0 helpful votes
Follow Bill S.
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Hmmm
March 9, 2024

It seems all these guys are looking to hook up off this site and getting the run around they're getting scammed, and reporting fake profiles. I learned from industry reports that the males on any date site ratio to females is about 80 to 1 on the straight sites and about 300 to 1 on the purported hookup sites. You have better odds in a crowded bar. If I want a hookup I go to the sites where I can do just that whenever I want to and leave these phoney sites alone. It always seems these users credit cards get overcharged and hit with recurring charges which I don't doubt. I can't for the life of me figure out why people who want a little sugar honey avoid the real deal and sign up on a phoney site.

Date of experience: March 9, 2024
Washington
1 review
1 helpful vote
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Badoo is doodoo!
December 4, 2023

First, let's pull the coat on the plethora of scammers and fake profiles on this site. Badoo takes no security measures to prevent these fraudulent profiles. Infact, this has become a breeding site for leeches and parasites alike, and badoo helps to feed them.
Now let's talk about how Badoo steals money from members and legit profilers by mysteriously and surreptitiously losing a member's information and blocking their profiles after Badoo has charged money on a members account. If it smells like crap, it's definitely $#*!!

Date of experience: December 4, 2023
California
1 review
0 helpful votes
Follow Gabby R.
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FAKE ACCOUNT
February 14, 2024

I pulled a Truthfinder report on myself out of curiosity and I was linked to having a "Badoo" account. I have NEVER been on this site and I did NOT sign up for one. Someone is using my information and images on their site. I have contacted "Badoo" support and provided the link. I sincerely hope this gets resolved ASAP! Not cool.

Date of experience: February 13, 2024
Poland
1 review
0 helpful votes
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$#*!ty site
February 17, 2024

I am using Badoo on PC and first they crippled the portal so it looked like $#*! on PC and now they changed authentication method from username/password to sending verification email. Except they don't send any email. I checked spam and searched inbox. They never sent any email. So they effectively locked me out of the Badoo account. Site is run by bunch of idi0ts.

Date of experience: February 17, 2024
Portugal
1 review
4 helpful votes
Follow Paul D.
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I made a purchase for 1 week premium using my debit card and then 2 minutes later Badoo took an unauthorised payment for 40 euros. Do not give them your card/bank details under any circumstances or they will steal money from you. Banks should block this company as they are just scammers stealing money. Disgraceful.

Date of experience: April 3, 2021
Badoo H. Badoo Rep
over a year old

Hey Paul,

Oh no sorry to hear this. Please do reach out to us on@BadooHelp with your registration details and we can look into this for you.
This sounds like you made a one-click purchase, we hope you will get in contact with us soon!

-BadooHelp

Ukraine
1 review
34 helpful votes
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Billing scam!
February 2, 2020

I was charged twice for the same transaction (that I did not authorize). 2 transactions at the exact same time. Badoo billing practices are illegal. The use many sneaky tricks and fraud people. I set my account to never auto-bill me, but there are too many built-in deceptive ways to trick users spending. Paypal declines all requests for refunds because badoo has "proof" that you entered an agreement with them.

Date of experience: February 1, 2020
Badoo H. Badoo Rep
over a year old

Thank you so much for reaching out to us about this.

We understand your frustration but we would never take payment without consent. It is possible that you did not cancel your subscription according to the terms you agreed to when you made the original purchase. When you link your payment details to your account, you're asked to confirm that you've read and understood that doing so would enable you to make pre-authorised purchases using this payment method.

However, we understand how frustrated you are in this situation so we'd like to assist you further. Please message our support team on Facebook or Twitter@BadooHelp and a member of our team will be with you shortly.

We look forward to hearing from you,
Badoo Team

Ireland
1 review
4 helpful votes
Follow Gregory W.
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I've been on Badoo for about 2 years but recently when I tried to unlock premium I got charged but never received it. I'm very disappointed because they make it so hard to contact them through normal procedures like email or text. Everywhere I looked online just directed me to other websites or more BS. This is the reason I avoided other websites but now it seems to be a general practice with all these websites, like the read charge just to see if someone is actually reading your text. I guess it doesn't matter anymore that there are people really trying to connect, they just want there euros/dollars. I'm not sad about losing my €2.10 but I will be reporting them to the proper authorities for a scam as it apparently happens more often than not. The End.

Date of experience: July 25, 2021
Badoo H. Badoo Rep
over a year old

Hey Gregory,

We would never want any of our users to feel this way. We are sorry that this service was not delivered, we would hate to think you have been trying to contact us for ages. You can always reach us on@BadooHelp on any social media form and we will always be in contact within 6 hours.

Please do reach out to us with your registration details and we can resolve this issue together.
Hope to hear from you soon.

-BadooHelp

GB
1 review
9 helpful votes
Follow Jason G.
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Unauthorised charges
January 22, 2022

I spent £1.90 on premium for 1 day.
I check my bank account a few minutes later to see that they've taken an additional £39 for 'credits' that I did NOT authorise, want, or get any request to purchase. I've submitted an unauthorised payment ticket with paypal. Hopefully I can wash my hands of this soon.

For your own wallet's safety, don't touch Badoo's premium service.

Date of experience: January 22, 2022
Badoo H. Badoo Rep
over a year old

Hello Jason,

Sorry to hear about this, but we would love to help you. Please contact us on social media@BadooHelp, with your registration details so we can take a look at it right away. We look forward to speaking to you.

-BadooHelp

Illinois
1 review
2 helpful votes
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Fake people
December 8, 2023

I met this guy on Badoo and his name was Jason and we talked for weeks everyday all day and I found out he was married and his name wasn't Jason but Alex Hays and it was embarrassing and humiliating and hurtful. You can basically put whatever you want on this site and if you are a good person you will be a target for these people.

Date of experience: December 7, 2023
Norway
1 review
28 helpful votes
Follow Matthijs H.
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Badoo uses pre-ticked check boxes to trick users into buying things they didn't intend to. This is in breach of British and EU regulations.

I complained to customer service, but they just stopped replying after a while.

However, after I alerted my bank that I had been subjected to internet fraud, I got a full refund of my credit card purchases.

The great thing about this is that Badoo will lose their standing with credit card companies over time.

I used the enclosed picture as proof.

Date of experience: January 25, 2020
Badoo H. Badoo Rep
over a year old

Thank you for reaching out to us.

I'm sorry to hear that you feel this way. While I understand your frustration, please be assured that we would never take payment without your consent. Consent is always given before auto-top up is activated, it is an optional service that can be cancelled at any point therefore we are well within regulations. Also, when you make or pre-authorise your purchases on Badoo, you agree to the terms which are set out to you.

However, I am happy that your bank has decided to process your refund. I hope that this resolution is to your satisfaction.

Canada
1 review
20 helpful votes
Follow Anzar F.
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Scam
March 17, 2020

I did accept to pay $7 for one week.
At my surprise, they were charging me an extra for $50 at each day without my permission. Taking it straight from my PayPal account.
So far, they scam me for 3 days worth of $150.
Looks, they use sneaky tricks to steal users.
Please, don't even think of getting involve with Badoo. They are a group of mafia

Date of experience: March 17, 2020
Badoo H. Badoo Rep
over a year old

Hi there Anzar,

We're sorry to hear about your experience.

We can assure you that we would never take any payment without your explicit consent. It is possible that you did not cancel your subscription according to the terms you agreed to when you made the original purchase.

However, we understand how frustrated you are in this situation so we'd like to assist you further. Please message our support team on Facebook or Twitter@BadooHelp and a member of our team will be with you shortly.

- BadooHelp

District of Columbia
1 review
5 helpful votes
Follow Luis P.
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Terrible company with 0 values to their members. They will incur big charges on your account for supposedly non refundable one click payments they mention of their "fine Print" and you accept. It doesn't matter you complain immediately after their charge they will not refund you the money and tell you you should have read their fine print policy. Please BEWARE of this company as it is obvious they have structured this policy along with their "one click customer convenience purchase" on purpose to steal money from their members. There are a lot of the same complains online. BEWARE!

Date of experience: October 11, 2018
Badoo H. Badoo Rep
over a year old

Hey Luis,

We've been trying to reach out to you regarding your purchase but we did not receive a response from you.

Since you linked your payment details to your profile when purchasing a service in the past, you agreed to our Terms and Conditions which enabled you to access all of the Badoo premium features with just one click. This is designed to make purchases more convenient to the user.

Please see the following extract from the Terms and Conditions you agreed to:
"You can access all of Badoo premium features with just one click when you make a payment on Badoo using a pre-authorised payment method"

If you would like to prevent this from happening again, please ensure you unlink your pre-authorised payment details from your account in your payment settings.

Please do let us know if you have any further questions regarding your payment settings on Badoo.

Badoo Team

Overview

Badoo has a rating of 1.5 stars from 607 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Badoo most frequently mention fake profiles, credit card and phone number. Badoo ranks 500th among Social Network sites.

service
98
value
96
shipping
22
returns
23
quality
87
This company does not typically respond to reviews
+59