It's the same as any other site. There's honest and dishonest people on it.
You get enough perks for free to find a date so no need to pay them anything. For $#*! sake everyone knows that or at least should.
Prefer sites like WeJustFit.com but will probably still use this for a while cos the girls are real and sometimes do reply to me. Not had a shag yet, been over a month, if I only used this site Id be blind by now.
I am an experienced user of online dating sites and have grown wise to the ways they try to extort extra money out of you, however my experience with Badoo has definitely topped the lot. With my card details saved from a previous purchase, I *apparently* clicked on the default option of Lifetime Membership instead of Back. One wrong click and I'm billed £120 instantly! Their own terms and conditions outline a full refund is offered, yet Customer Service are trying to squirm out of refunding me with a nonsensical argument. I will take them to a claims court if I have to. Avoid! The free service is worthless to your average guy anyway.
There should be a way for a user to identify the profiles he or she already viewed. I can't remember all the names and profile pics and to make matters worst some names and profile pics change. Users would see me visiting their profiles more than once, twice, three times n think I'm stalking or just being creepy when I'm not, so please fix this Badoo. Thanks
I joined Badoo last month and it's been okay. Some things I love and others get on my nerves a bit. I've been using wejustfit.com for best part of a year now so im more familiar with that site and had a lot of good dates, but someone told me that adding another site to your list of memberships really helps. I can see that of course, it definitely makes good sense. Im not sure if ill keep badoo as my second subscription long term but it's fine for now.
I will start by saying its the only app ive actually ever met someone from. But most matches like 85% of them are guys with mental illness that think there girls or there actually a girl but there not in the same country or part of the world lol if they fix those 2 huge problems i might get a sub
I did accept to pay $7 for one week.
At my surprise, they were charging me an extra for $50 at each day without my permission. Taking it straight from my PayPal account.
So far, they scam me for 3 days worth of $150.
Looks, they use sneaky tricks to steal users.
Please, don't even think of getting involve with Badoo. They are a group of mafia
Hi there Anzar,
We're sorry to hear about your experience.
We can assure you that we would never take any payment without your explicit consent. It is possible that you did not cancel your subscription according to the terms you agreed to when you made the original purchase.
However, we understand how frustrated you are in this situation so we'd like to assist you further. Please message our support team on Facebook or Twitter@BadooHelp and a member of our team will be with you shortly.
- BadooHelp
Terrible company with 0 values to their members. They will incur big charges on your account for supposedly non refundable one click payments they mention of their "fine Print" and you accept. It doesn't matter you complain immediately after their charge they will not refund you the money and tell you you should have read their fine print policy. Please BEWARE of this company as it is obvious they have structured this policy along with their "one click customer convenience purchase" on purpose to steal money from their members. There are a lot of the same complains online. BEWARE!
Hey Luis,
We've been trying to reach out to you regarding your purchase but we did not receive a response from you.
Since you linked your payment details to your profile when purchasing a service in the past, you agreed to our Terms and Conditions which enabled you to access all of the Badoo premium features with just one click. This is designed to make purchases more convenient to the user.
Please see the following extract from the Terms and Conditions you agreed to:
"You can access all of Badoo premium features with just one click when you make a payment on Badoo using a pre-authorised payment method"
If you would like to prevent this from happening again, please ensure you unlink your pre-authorised payment details from your account in your payment settings.
Please do let us know if you have any further questions regarding your payment settings on Badoo.
Badoo Team
My recommendation for people like myself on Badoo is, avoid Badoo from wasting time, money and save head from headache! Full of scammers fake profiles there's no thing interesting to keep me there anymore, enough is enough!
Hey Azaddy,
We are sorry that you feel this way. Our verification system makes it harder for members to create fake profiles with us.
Please do contact us on@BadooHelp on any social media form and we can look into why your premium is not working for you.
Please do cancel your subscriptions to ensure that no future payments come out of your account.
Hope to hear from you soon.
-BadooHelp
Badoo is a scam, they collect on your card and even when I wrote to not renew, they took more money.
Also, I paid to read and write but half the women just block you
I signed up on this website only to be kicked out after making a weekly subscription. This must be due to my nationality and I find it to be discriminating. Also, this is unfair showing me options and I can't pick one but I'm kicked out the day I make payment. Now, Badoo won't give me a refund for my subscription. If this isn't fraud in its whole majesty, tell me what is.
They always blame it on some reports, but it's all a lie.
Hi Lade,
We're sad to hear that your profile has been blocked on Badoo.
At Badoo, we don't discriminate. Everyone is welcome here and we would never take a user's nationality into account when moderating profiles.
Your profile was blocked because we've received reports about your profile or behaviour and we concluded that there was a breach to our guidelines. You can read our guidelines here: badoo.com/guidelines/
- BadooHelp
I have been using badoo for quite a while now and decided to make payment which cost $1.99. I found out that I have been charged an addition of $89.99 from my PayPal at the same time.
I hope this is not going to end without a refund, or it's just an error from their end. With loads of negative reviews mostly on payment, one have to ready for the worst.
This is my first review on any app. I will see how this will go and If it turns out to be SCAM, I think it's time to make it to the headlines.
Hi there Augustus,
This review is very concerning as we would never take a payment without your prior consent. We'd like to look into this transaction and find a resolution- please contact us privately with your registered email address or phone number so we can locate your account.
- BadooHelp
Plays women by wooing them by being charming, and then after a month or two asks for $350 with some sob story. Save yourselves from this horrific person. Phone number shows up as "DALLAS" when calling.
One click in mobile app and badoo took of me £119.99. Sent complaint but they refused to refund my money. My next step is opening case against badoo on PayPal then if it does not help small claim court.
Thanks for your review!
When making any purchase on Badoo, you're given the option to link your payment details to your account in order to speed up making purchases. This is because our users found it more efficient than entering payment details every time you want to make a purchase. This is optional and we make it very clear that your one click payment settings will be enabled if you choose to do this.
According to our terms and conditions which you agreed to when linking your payment details, Badoo Premium membership is not refundable. However, if you'd like to send us a message here with your registered email address, I'll see what I can do for you!
I look forward to hearing from you!
Jake
Countdown to delete my account. There is. Only old men seeking for whores in Badoo. Terrible app I have met only one person so far, all the rest just very suspicious middle east guys. Change your location and they'll be there bothering you saying $#*!e.
Hi Graziele!
We're very sorry to hear about your experience on Badoo. We do not tolerate any kind of abusive behaviour on our website so please do not hesitate to report any malicious users using our in-app function and we'll look into them for you immediately.
If you have any more feedback, do not hesitate to get in touch with us over Facebook or Twitter and we'll find a solution for it as soon as possible.
Badoo is a fake dating website literally doing nothing but taking money from the desperate singles! It is being run by professional scammers and hustlers based probably in India. Just wondering how can they do this so freely! Never ever sign up there or install their app or give your bank information to them. Otherwise you will be a big loser!
Hi there Reez,
I'm actually responding to you from London, UK! It sounds like you may have had an issue with billing, and we'd like to look into it for you. Could you please send us a private message with your registered email address/phone number at Badoo.com/Feedback or over our official Facebook or Twitter pages so we can help you out?
- BadooHelp
Badoo is SCAM. Most of its members are Nigerian scammers claiming to be in your area but they're incapable of speaking proper English, never mind being ever anywhere near your location. You are a total and utter natural disaster if you even think considering paying money for their services. Please, avoid it, like Chernobyl!
Paid to make contact I thought. No that is for photo not contact details so get out early.
I consider Badoo bad use use VietnamCupid instead better value except lots scammers on the international
Cupid wasted countless hours there.
Took my money then blocked my account without providing evidence of the excuse (spreading hate speech). Repetitive mechanical responses from the "support" team. One click purchasing can be activated extremely easily by simply pressing one button, no confirmations are required which leads to error purchases without recourse to return the funds. Stay clear of this company, there are many professionals operating on their pages, which violate their terms and conditions but do not get blocked.
Hello Glen!
Thanks for your review. We are happy to get the chance of clarifying some misunderstandings.
We ask all of our users to follow the same rules which help us to keep Badoo a fun and safe online environment. If you're unsure what our rules are, you can find them here: badoo.com/guidelines. Blocks can happen when our moderators find that your profile is in violation of our guidelines. Our moderation team thoroughly checks and investigates every complaint made against you before making a decision. Once your profile has been blocked from Badoo, all new profiles will be blocked based on the original violations. Unfortunately, our reporting process is anonymous, in order to protect our user data and privacy, we are sometimes unable to release a lot of details pertaining to individual complaints or the decision made against your profile.
If users experience any negative behaviour or come across other users breaching our guidelines, we ask everyone to please report this to us and our 24/7 moderation team will investigate the situation immediately. Users can also always reach out to us on https://badoo.com/feedback. We promise our team will help and take appropriate action. We thoroughly investigate each and every report made on Badoo. However, we're only able to take action if we can validate the report. We encourage you to provide as much information as you can when submitting a complaint to us.
In regards to the one-click payment method, since you linked your payment details to your profile when purchasing a service in the past, you agreed to our Terms and Conditions which enabled you to access all of the Badoo premium features with just one click. This is designed to make purchases more convenient to the user. Please see the following extract from the Terms and Conditions you agreed to:
"You can access all of Badoo premium features with just one click when you make a payment on Badoo using a pre-authorised payment method" If you would like to prevent this from happening again, please ensure you unlink your pre-authorised payment details from your account in your payment settings.
Hopefully, this clarifies some of your concerns. Alternatively, you can always reach out to us and we are happy to answer any questions.
- BadooHelp
I bought a life long premium subscription last december. Today got blocked. I expressed my anger for 2 thai women who pretend beeing in Switzerland but actually live only in Thailand and do not speak any English. And there is no way to contact badoo. Stay away from this company. Never again. Only stupid abd low life creatures on this platform. NEVER AGAIN. Do NOT send them ever any Money. Very rude firm.
Hey Rene,
Sorry to hear this. We block anyone that violates our guidelines.
Unfortunately, if you have been blocked correctly we will not be able to refund you for these services as our guidelines were violated. If you still think this is unjust please do contact us on@BadooHelp on any social media form and we can look into this for you.
Hope this helps!
-BadooHelp
Overview
Badoo has a rating of 1.5 stars from 607 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Badoo most frequently mention fake profiles, credit card and phone number. Badoo ranks 500th among Social Network sites.
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Hi Carl,
Thanks for taking the time to speak with and resolve your complaint. We're pleased you've received an outcome you're happy with and we've recorded your feedback for our team in order to improve the service we're providing.
If you have any further thoughts or suggestions, please feel free to reach out to us, either via email at badoo.com/feedback, or find the@BadooHelp team on Facebook and Twitter.
Best,
Badoo Team