SelectHomeWarrantyReviews 967

I called to get a quote and explained to rep I was price checking a few top rated companies. He gave me a quote and i said thanks, i have a couple more calls to make and THE SALES REP. IN HIM CAME OUT, he said if you sign up right now i can give it to you for 100.00 less than quote he just gave. I told him wow okay, let me make the rest of my calls and I will get back to you. He said that price is only good for right now. I said if you value me and want me as a customer after I do my price checking you'll give me that price when I call back! His response was quote. " THATS NOT HOW IT WORKS, GOODBYE". So I was in shock. Marked them OFF my list and moved on. Immediately my phone rang and it was someone wanting to talk to me about signing up for a contract. I have been bombarded with calls emails and text messages since that encounter. Like I've been doing a lot of research on these companies and I suggest all of you do as well before picking one because there is a lot to consider it is not as black-and-white as they make it on the phone. Read the contracts don't just take what they say all of this information is online. You will set yourself up if you do not read read read the contracts. That being said, if I am greeted with rudeness on my first phone call that makes me have zero faith in a company to be there when I need them.

The Selecthome warranty company offers false assurance and engages in deceptive and fraudulent practices. I will not recommend this company to anyone. Please view other review websites including BBB, Wahtsapp, Facebook, Twitter and YouTube. Staff gives you a run around on the phone when your appliance breaks. Their agents falsely advertise incentives and make you their Platinum member with $11k aggregate. I have all records of my communications with staff of Selecthome warranty company. Thank you.

We sustained a covered loss to our heating system 52 days after the contract started. Submitted a claim and received no callback. To date, we had to call select for any updates on the claim. Noticed the claim reimbursement had not been received after 30 days of submission. They denied the claim stating it was within 30 day waiting period. Obviously it is not and the waiting period would have been excluded because we had a carryover policy that ended 6 days after this policy started with HSA. They refused to allow us to talk to a manager or their attorney to resolve the claim, despite our proof in the contract that we were past the waiting period and had prior coverage that would waive the waiting period. They called back three different times to cancel the policy and charge us an early termination and pro rata fee. We refused and said they are refusing to comply with discovery in a now pending lawsuit for the claim by refusing us to speak with their supervision or attorney to clarify the contract and requirement to honor it. They are in breach of contract and when called out on this breach their response is to cancel and charge us. This is biggest scam company I have dealt with in 40 years! Stay away and go with someone reputable like HSA whom I had a claim with and had zero issues.

I have written to the BBB and others in regard to this company. DO YOURSELF A FAVOR, DON'T MAKE A MISTAKE AND BUY A HOME WARRANTY FROM THEM, They do not honor it and it will take months to get something as simple as a dryer fixed, which it never was and I cancelled the service so I wouldn't be out any more money. LOOK VERY CLOSELY at any of there trickster fine print warranty. You will end up not only paying the deductible but the monthly payment and then almost the entire repair. RUN, DON'T WALK FROM THIS COMPANY. You could buy into it anyway, and I'll be looking for your complaint down the road.

I purchased a 5 year warranty through this company as it was cheaper than 2-10 home warranty and 2-10 raised their prices. I had an HVAC person come out and essentially tell me I need to replace my entire unit and there's no repairing an unit this old that it won't fix the problem. 2-10 would've replaced it, but Select Home Warranty only offered $500 and found specific language in his write-up that suddenly makes my HVAC unit ineligible. They thought it was an hydro HVAC system which it isn't, so whoever is reading the reports doesn't know much about the mechanics of these things. There was a long back and forth between the plumber and my home warranty company because my plumber was upset with how they interpreted his report. Eventually I just gave up since it was going into fall/winter.

Fast forward several months, I put in a plumbing claim on Friday and the plumber is here the following Thursday, I'm okay with that timing, but others may not. Ultimately we'll see what the plumber says and if the home warranty company denies any repairs for some unforeseen reason. If they do, I'm definitely cancelling. So the jury is still out for how I feel about SHW.