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SelectHomeWarranty Reviews Summary
The overall reputation of Select Home Warranty is predominantly negative, with numerous customers expressing dissatisfaction regarding service delays, claim denials, and poor customer support. Many reviews highlight a troubling pattern of unfulfilled promises, lack of transparency in policy coverage, and difficulty in obtaining reimbursements. Conversely, a few customers noted the affordability of the plans and positive initial interactions with sales representatives. However, these positive experiences are overshadowed by widespread complaints about the company's reliability and perceived deceptive practices, leading to a strong sentiment among consumers to avoid this service.
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The company you sent out was wonderful. I can't say enough about Scott Perry. He was 1 of the repairman I'm not sure of the other gentleman but he was also great. Even tho they couldn't fix my problem due to it being my septic. I still have to give them a thumbs up!
Thanks for making this a no-brainer! Best decision we have made! The phone service is great, easy, and quick!
I was very pleased with the call I received from Jordan. He was professional and efficient. He wasn't too pushy but offered lots of deals and made sure I was enrolled in the best policy for me!
Select should be first company you call. If you don't like select plans then good luck finding a better reliable company.
Chuy's Quality Air Conditioning was fabulous! Jesse was called to ask if he could come early! He was friendly, informative and super efficient. s.If this is an example of the Service we can expect - we will stay long term
Customer!
Ryan Boyd was a very good representative of Select Home Warranty. He very patiently answered all our questions and found all the discounts he could for us. The promptly sent us an email with all the information that we
Needed.
My experience with All Boro Plumbing was terrible. I hope that you have more people on your staff that represents your company in a more pleasant way. Unpleasant people give your Company a bad name. The Customer Service was good but the Sevice was unappreciated.
I don't like the website it's not like others. I don't like when you file a claim you still have to call in etc. they take to long to process a claim.
Customer service was excellent and feedback response good. Wait time for reaching the correct depart didn't take long.
There was no wait when I called and I spoke directly to a customer rep. He couldn't help me with my question so I asked to talk to a supervisor. He put me on hold and then the call ended. Pros are that he couldn't answer my question but he was willing for me to speak to a supervisor who could. Con is that he did not state his name when he answered the call and the call ended after a period of silence. I hope this was just a dropped call and nothing bigger. Will try again.
From the phone call to the purchase of my warranty, it was a positive, professional and affordable experience. Would definitely recommend...
My experience with the representative when submitting a claim was wonderful. The associate was kind, quick and efficient.
Got my warranty all wrapped up in 5 minutes on the website and they called me within another 15 to lock it in. Great process
Excellent company with great rates. Customer service was awesome and I was really happy with my sales rep Isaac.
A good company an I just what I ask to be fix I will inform the company if things is not right but for now I need is what am paying for to be fix thank you Mr Bolden
I called about my washer issue & Vince was extremely helpful & handled my claim! I received an email quickly with all my information
Finally got a hold of a good customer service representative who made sure all my questions were answered and that I understood them.
Everyone was very nice and accommodating at the warranty company. I didn't get the full amount I needed for the compressor but the reason was clearly written in detail on the warranty documents they emailed me. So please read your warranty to the very end so that you have a clear understanding of your responsibilities in the care of your home. There are things you have to keep up with if you own a home, like flushing the hot water heater if you have a tank. Another thing is to have your air conditioner and heating systems checked annually as well. These things will ensure that if something goes wrong, you will have met your warranty requirements. Don't think that every little thing that a heating and air check has to be done. If the price is astronomical, get a second opinion. The annual check should cost no more than $50.00 for most units.
Noah did a great job explaining in detail the best option for me and my home owner needs to that me and my family will be in great hands and worry free
SIGNING UP WAS REALLY EASY. FILLED THE FORM ONLINE AND GOT A CALL THE NEXT DAY WITH WHAT SEEMS TO BE A GREAT OFFER.
From the business
FREE quote! Shield your wallet from home repair expenses with a Select Home Warranty protection plan. Home Warranty Awards "2017 Best In Service" winner.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members