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SelectHomeWarranty Reviews Summary
The overall reputation of Select Home Warranty is predominantly negative, with numerous customers expressing dissatisfaction regarding service delays, claim denials, and poor customer support. Many reviews highlight a troubling pattern of unfulfilled promises, lack of transparency in policy coverage, and difficulty in obtaining reimbursements. Conversely, a few customers noted the affordability of the plans and positive initial interactions with sales representatives. However, these positive experiences are overshadowed by widespread complaints about the company's reliability and perceived deceptive practices, leading to a strong sentiment among consumers to avoid this service.
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I was assigned someone to come look at our AC, after speaking with the person assigned they could not come for 3-4 weeks. SHW is supposed to be looking for someone else to service the AC so just hoping they follow through with someone that can come sooner.
I contacted them last night and they want to schedule appointment today. I was very impressed with their response time.
When I purchased my South Florida home in 2018, I had never known about home warranties. What a wonder!
When my air conditioning went out this spring, my SHW sent a technician within 24 hours!
I communicated my Claim 'online' and received a prompt reply with 'next steps'. Looking forward to a great experience, as this is my first claim with Select Home Warranty.
The process from submitting the claim to getting someone for looking at the AC was smooth. The partner company was also efficient to identify issue and resolve.
We called and were worked with immediately to help with our claim. Representative very respectful and pleasant
I have the platinum package and I'm so happy I do. I've had to use it twice and I saved so much money. I would recommend them to everyone.
After I opened a claim, I received a response within hours! So far my experience has been excellent
My first call in to set up my account was easy and very customer friendly. My questions were answered quickly and the process took only 10 minutes.
The website is easy to use and easy to sign up. Jeff called shortly after I signed up and made sure I didn't have any questions. So far so good.
Had a problem freeze. And got it fixed in 1 call. The agent was very friendly and listen to my problem patiently.
Petter was veryhelpful. He tried to give me different coupon and asked me to lock in on a long term rate. But I only want to test and find my own experience with your company. Also asure me that definitely you will do repair or replace. The replacement will be a like kind to fit in any built in space in my home.
I am over 55. I think ther3e was some kind of discount he gave me as well. So now I will get 14 months for a toal of 449.99 and plus tax is 464.99 with 75.00 of copay.
My experience was positive. I reported a AC unit out and I couldn't wait 2 days in 95 deree heat. I was allowed to use tech that works on the init.
The experience with this company has been satisfactory thus far. The representative on the phone was knowledgeable and helpful in selecting the policy we needed.
The representative was patient and kind. I was talking to her in a nosey van while driving down the freeway and I had to keep asking her to repeat her questions.
Friendly staff, easy process! Thanks for all the help and since it's a warranty I sincerely hope we don't have to talk for many months! Lol
Easy, fast, and not pushy at all! I was about to renew with my former company and luckily came across Select home warranty! It was about $100 cheaper!
Hope all is well with my new contract and looking forward to the peace of mind that comes with this contract...
Greg was very helpful and informative about the plan and benefits and terms of my home warranty
I am extremely satisfied with the sales person and would always recommend him
From the business
FREE quote! Shield your wallet from home repair expenses with a Select Home Warranty protection plan. Home Warranty Awards "2017 Best In Service" winner.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members