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SelectHomeWarrantyReviews 967

2.6

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SelectHomeWarranty Reviews Summary

The overall reputation of Select Home Warranty is predominantly negative, with numerous customers expressing dissatisfaction regarding service delays, claim denials, and poor customer support. Many reviews highlight a troubling pattern of unfulfilled promises, lack of transparency in policy coverage, and difficulty in obtaining reimbursements. Conversely, a few customers noted the affordability of the plans and positive initial interactions with sales representatives. However, these positive experiences are overshadowed by widespread complaints about the company's reliability and perceived deceptive practices, leading to a strong sentiment among consumers to avoid this service.

This summary is generated by AI, based on text from customer reviews

service
209
value
208
shipping
38
returns
47
quality
192
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Ohio
1 review
0 helpful votes
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No hassles!
June 4, 2020

We'd had a problem that required immediate service so I had to call a local company. I was pleased that Select Home Warranty gave no hassle in reimbursing us! That was a problem we had with our last warranty company.

Date of experience: June 4, 2020
Texas
1 review
0 helpful votes
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Ac cooling
June 5, 2020

The home warranty representative was super nice and walked me through filing a new claim and told me what to expect I very much appreciated her during this hot summer.

Date of experience: June 4, 2020
Georgia
1 review
0 helpful votes
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Excellent service
June 5, 2020

Great service and fast response! I love this company and there values. They are friendly and make me feel like my situation is the most important thing.

Date of experience: June 4, 2020
North Carolina
2 reviews
0 helpful votes
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Abraham was very knowledgeable and friendly on the phone. He explained my options and offered additional options to save me the most money and get the best service. I signed up and prepaid for 3 1/2 years. Thanks

Date of experience: June 4, 2020
Missouri
1 review
0 helpful votes
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Quick and Easy
June 4, 2020

I just signed up today. It was so painless! He was very friendly and walked me through the different ways I could save without being pushy or obnoxious about it. I'm saving ton compared to the last company.

Date of experience: June 4, 2020
Oklahoma
1 review
0 helpful votes
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I was given a quote the same day after requesting it. I had a follow up call with a representative and he was very helpful and answered my questions thoroughly. I was my best option.

Date of experience: June 4, 2020
Virginia
1 review
0 helpful votes
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Warranty Renewal
June 4, 2020

The associate spent time reviewing several options with me. We were able to renew our warranty with ease.

Date of experience: June 4, 2020
Maryland
1 review
0 helpful votes
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Mr. Chase was very nice and helpful. He explain to me so i can understand it. He also went over different option and together we came up with the best plan for me. My plan starts the same day as my purchase so if my appliances broke tommorrow, they would get fix.

Date of experience: June 4, 2020
California
1 review
0 helpful votes
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Customer service
June 4, 2020

Zachary Hemminger Helped me with my quote and sign up for new contract. He was very helpful, patient, and quick. I was very happy with his service

Date of experience: June 4, 2020
Pennsylvania
1 review
0 helpful votes
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For each claim I have made. It has been a battle to get it covered. They make it complicated and difficult and usually find a reason to not approve a claim or to only cover it partially.

Date of experience: June 4, 2020
Texas
1 review
0 helpful votes
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Customer service
June 4, 2020

I called to inquiry about the platinum plan and the sales associate was very polite and informative.

Date of experience: June 4, 2020
Arizona
1 review
0 helpful votes
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New customer
June 4, 2020

After being with American Home Shield for 20 years, we just signed with Select today. We shopped and found a plan that offers coverage on more items for a little less money. Mark J. Our sales representative, was very informative and answered all of our questions. We look forward to the next 20 years with Select.

Date of experience: June 4, 2020
Maryland
1 review
0 helpful votes
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So helpful
June 4, 2020

So glad I was able to get an awesome package! So many good choices to pick from at great prices!

Date of experience: June 4, 2020
California
1 review
0 helpful votes
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It is my first time buying a home warranty and Select Home Warranty gave me the best price.
Fred, the sales representative was very informative and help me to decide what was the best plan for my needs.

Date of experience: June 4, 2020
Mississippi
1 review
0 helpful votes
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Appliance warranty
June 4, 2020

The person I talked to was helpful getting me the information I needed to submit a claim. I was a little disappointed with the amount of refund I am getting, but they said it was because of the age of the appliance. We did not purchase the appliances, they were in the house when we bought it 8 months ago.

Lynda Brokl

Date of experience: June 4, 2020
Arkansas
1 review
0 helpful votes
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CLAIM ON MICROWAVE
June 4, 2020

HONORED MY CLAIM IN A TIMELY FASHION. I NEEDED MORE CLARIFICATION ON HOW TO
SUBMIT MY PAPERWORK AND THEY CALLED ME RIGHT BACK WITH THE INFORMATION.

Date of experience: June 4, 2020
Maryland
1 review
0 helpful votes
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Plumbing
June 4, 2020

I recently called SHW because I had a leak in my closet the technician came out asset the problem and advised me of the process that would take place to get it taken care of

Date of experience: June 4, 2020
California
1 review
0 helpful votes
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Director
June 4, 2020

I was contacted within 15 minutes with a potential solution to my problem. That is the best of any contacts I have ever had.

Date of experience: June 4, 2020
Arizona
3 reviews
0 helpful votes
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Fred was very knowledgeable about the Company and answered all my questions. This company is a much better value than my last company that I used.

Date of experience: June 4, 2020
Georgia
1 review
0 helpful votes
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PROFESSIONAL
June 4, 2020

Customer Service Agent Mr. Matthew was very helpfully in getting my issue handled he stated that i would be receiving an email shortly concern the status.

Date of experience: June 4, 2020

From the business

FREE quote! Shield your wallet from home repair expenses with a Select Home Warranty protection plan. Home Warranty Awards "2017 Best In Service" winner.


selecthomewarranty.com
Mahwah, New Jersey, United States
+65