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The overall reputation of Select Home Warranty is predominantly negative, with numerous customers expressing dissatisfaction regarding service delays, claim denials, and poor customer support. Many reviews highlight a troubling pattern of unfulfilled promises, lack of transparency in policy coverage, and difficulty in obtaining reimbursements. Conversely, a few customers noted the affordability of the plans and positive initial interactions with sales representatives. However, these positive experiences are overshadowed by widespread complaints about the company's reliability and perceived deceptive practices, leading to a strong sentiment among consumers to avoid this service.
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We'd had a problem that required immediate service so I had to call a local company. I was pleased that Select Home Warranty gave no hassle in reimbursing us! That was a problem we had with our last warranty company.
The home warranty representative was super nice and walked me through filing a new claim and told me what to expect I very much appreciated her during this hot summer.
Great service and fast response! I love this company and there values. They are friendly and make me feel like my situation is the most important thing.
Abraham was very knowledgeable and friendly on the phone. He explained my options and offered additional options to save me the most money and get the best service. I signed up and prepaid for 3 1/2 years. Thanks
I just signed up today. It was so painless! He was very friendly and walked me through the different ways I could save without being pushy or obnoxious about it. I'm saving ton compared to the last company.
I was given a quote the same day after requesting it. I had a follow up call with a representative and he was very helpful and answered my questions thoroughly. I was my best option.
The associate spent time reviewing several options with me. We were able to renew our warranty with ease.
Mr. Chase was very nice and helpful. He explain to me so i can understand it. He also went over different option and together we came up with the best plan for me. My plan starts the same day as my purchase so if my appliances broke tommorrow, they would get fix.
Zachary Hemminger Helped me with my quote and sign up for new contract. He was very helpful, patient, and quick. I was very happy with his service
For each claim I have made. It has been a battle to get it covered. They make it complicated and difficult and usually find a reason to not approve a claim or to only cover it partially.
I called to inquiry about the platinum plan and the sales associate was very polite and informative.
After being with American Home Shield for 20 years, we just signed with Select today. We shopped and found a plan that offers coverage on more items for a little less money. Mark J. Our sales representative, was very informative and answered all of our questions. We look forward to the next 20 years with Select.
So glad I was able to get an awesome package! So many good choices to pick from at great prices!
It is my first time buying a home warranty and Select Home Warranty gave me the best price.
Fred, the sales representative was very informative and help me to decide what was the best plan for my needs.
The person I talked to was helpful getting me the information I needed to submit a claim. I was a little disappointed with the amount of refund I am getting, but they said it was because of the age of the appliance. We did not purchase the appliances, they were in the house when we bought it 8 months ago.
Lynda Brokl
HONORED MY CLAIM IN A TIMELY FASHION. I NEEDED MORE CLARIFICATION ON HOW TO
SUBMIT MY PAPERWORK AND THEY CALLED ME RIGHT BACK WITH THE INFORMATION.
I recently called SHW because I had a leak in my closet the technician came out asset the problem and advised me of the process that would take place to get it taken care of
Customer Service Agent Mr. Matthew was very helpfully in getting my issue handled he stated that i would be receiving an email shortly concern the status.
Answer: Scam. Do not trust. They lie and will NOT cover your items.
Answer: Based on Internet searches but quickly found out that they are a SCAM.
Answer: After filing 5 claims, and one tech that wanted to pad his pocket resulting in me fixing my own leak in a toilet at my expense after paying their tech. And another tech wanting to get my pool setup for summer at150. More than I already gave for deductible she didn't fix my pump or water line to my pool. Both denied by select home Warrenty. And 3 more that I paid their techs for then had to fix it myself. Now my freezers compressor is out and they took money out of my bank account without my permission after saying they would go ahead and fix the freezer well guess what they declined it. And said it wasn't covered when in the contract it says it is. List all meat and others because of 3 weeks if waiting for them
Answer: They are fast when signing you but so slow in responding and they are a total scam had to pay out of pocket for my leak repair that they should fix
Answer: Stay away from this company, get your money back ASAP. The longer you wait, the less money you get back.
FREE quote! Shield your wallet from home repair expenses with a Select Home Warranty protection plan. Home Warranty Awards "2017 Best In Service" winner.