business logo of SelectHomeWarranty

SelectHomeWarrantyReviews 967

2.6

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate SelectHomeWarranty?
grey star
grey star
grey star
grey star
grey star

SelectHomeWarranty Reviews Summary

The overall reputation of Select Home Warranty is predominantly negative, with numerous customers expressing dissatisfaction regarding service delays, claim denials, and poor customer support. Many reviews highlight a troubling pattern of unfulfilled promises, lack of transparency in policy coverage, and difficulty in obtaining reimbursements. Conversely, a few customers noted the affordability of the plans and positive initial interactions with sales representatives. However, these positive experiences are overshadowed by widespread complaints about the company's reliability and perceived deceptive practices, leading to a strong sentiment among consumers to avoid this service.

This summary is generated by AI, based on text from customer reviews

service
209
value
208
shipping
38
returns
47
quality
192
This company does not typically respond to reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Robert O.
Unfollow Robert O.
Send Message
Share Review
Report Review

Policy Update
June 29, 2020

I was notified by Select Home Warranty about my policy update. I am very pleased with their professionalism.

Date of experience: June 28, 2020
Georgia
2 reviews
0 helpful votes
Follow Fonda L.
Unfollow Fonda L.
Send Message
Share Review
Report Review

Customer service representative were courteous. I hope this company is better than what we've had in the past.

Date of experience: June 28, 2020
Maryland
1 review
0 helpful votes
Follow Ahmad H.
Unfollow Ahmad H.
Send Message
Share Review
Report Review

I was on the phone with the agent for about 5 mins and got everything done. He emailed me the info right after we got off the phone. Of course I did a comparison of the top 5 home warranty companies and found this one to be the cheapest with similar coverage.
I havent used them for anything yet so this review could very well change but so far so good.

Date of experience: June 27, 2020
New Jersey
1 review
0 helpful votes
Follow Sylvia B.
Unfollow Sylvia B.
Send Message
Share Review
Report Review

Very informative.
June 27, 2020

My questions were answered and I was given information about the plans available. I think i was given The best plan for my situation.

Date of experience: June 27, 2020
California
1 review
0 helpful votes
Follow Don T.
Unfollow Don T.
Send Message
Share Review
Report Review

Called a customer service representative for repairing a garage door opener and the rep was very knowledgeable, courteous and responsive in answering any questions I had about the claim. Received an email in a short time summarizing the service call with pending details on a specific time for a technician to service the garage door opener. Great experience so far.

Date of experience: June 27, 2020
California
1 review
0 helpful votes
Follow Jeffery Y.
Unfollow Jeffery Y.
Send Message
Share Review
Report Review

I call customer service. Only two minutes someone pickup and give me a number and wait for email for service. That easy.

Date of experience: June 27, 2020
District of Columbia
1 review
0 helpful votes
Follow Bob D.
Unfollow Bob D.
Send Message
Share Review
Report Review

I have been very impressed with the outstanding customer service of SelectHomeWarranty. Compared to my prior warranty service, they are so efficient and responsive. I never thought a warranty company could be run so effectively. I highly recommend them to anyone looking for a warranty coverage company.

Date of experience: June 27, 2020
Texas
1 review
0 helpful votes
Follow Donna G.
Unfollow Donna G.
Send Message
Share Review
Report Review

AC claim
June 27, 2020

My first claim and filing was easy and the representative was very nice and explained the process so I would know what to expect.

Date of experience: June 27, 2020
Indiana
1 review
0 helpful votes
Follow SHANTI P.
Unfollow SHANTI P.
Send Message
Share Review
Report Review

SHW claim
June 27, 2020

I am happy to have Select Home Warranty. They have been prompt with my calls for service. I wish they wouldve authorized a little more money for the reimbursement of the garbage disposal. I am still happy for the $75 towards a purchase of new disposal.

Date of experience: June 26, 2020
California
1 review
0 helpful votes
Follow Hector S.
Unfollow Hector S.
Send Message
Share Review
Report Review

The rep took his time explaining all coverages under each type. He was not pushy like other sales reps I dealt with. He knew his product and I am very happy with my purchase. Much cheaper than others and they are one of the leaders in home warranties.

Date of experience: June 26, 2020
Oklahoma
1 review
0 helpful votes
Follow Allison W.
Unfollow Allison W.
Send Message
Share Review
Report Review

Easy to understand the contract, the sales person was knowledgeable, the signing up process was easy,

Date of experience: June 26, 2020
California
1 review
0 helpful votes
Follow Andrew D.
Unfollow Andrew D.
Send Message
Share Review
Report Review

Good phone
June 27, 2020

The agent I spoke with listened to my concerns and was able to put my mind at ease. Haven't made a claim yet, but stay tuned...

Date of experience: June 26, 2020
North Carolina
1 review
0 helpful votes
Follow Denika S.
Unfollow Denika S.
Send Message
Share Review
Report Review

Great Deal!
June 27, 2020

I got a great deal, and it comes with roof coverage too! I would recommend getting the platinum plan.

Date of experience: June 26, 2020
California
1 review
0 helpful votes
Follow Aijaz S.
Unfollow Aijaz S.
Send Message
Share Review
Report Review

Agents were very friendly and assured me that all my maintenance worries are shifted to Select homes. Wondering is there any Dedicated number for Emergency calls. Please offer a comprehensive maintenance package i, e snow removal, lawn care etc

Date of experience: June 26, 2020
Texas
2 reviews
0 helpful votes
Follow Cynthia F.
Unfollow Cynthia F.
Send Message
Share Review
Report Review

Called immediately after going online to inquire. Gave great discounts and very informative. I look forward to seeing how great the service is.

Date of experience: June 26, 2020
Nevada
1 review
0 helpful votes
Follow Roger W.
Unfollow Roger W.
Send Message
Share Review
Report Review

Had all the answers to my questions before I purchased the plan. I looked at other companies and this was the best plan on paper.

Date of experience: June 26, 2020
Virginia
1 review
0 helpful votes
Follow Fernando P.
Unfollow Fernando P.
Send Message
Share Review
Report Review

Great Service
June 27, 2020

The customer representative was helpful gave me several options easy to talk to explained everything definitely a great experience will definitely recommend.

Date of experience: June 26, 2020
Hawaii
1 review
0 helpful votes
Follow Johnny C.
Unfollow Johnny C.
Send Message
Share Review
Report Review

Great customer service experience had plenty to offers and great prices. If i had the funds i would have went with the multiple offer plans 3 years at same price.

Date of experience: June 26, 2020
Arizona
1 review
0 helpful votes
Follow Peter D.
Unfollow Peter D.
Send Message
Share Review
Report Review

Buying a SelectHomeWarranty when purchasing a new home gives you piece of mind. You know you are covered if something breaks down. We will never be without our coverage just in case something does go wrong. Thank you for helping us sign up with you.

Date of experience: June 26, 2020
Georgia
1 review
0 helpful votes
Follow Viren M.
Unfollow Viren M.
Send Message
Share Review
Report Review

Excellent
June 27, 2020

Comparatively the price is lower than competitors and the roof repair option is plus.the rep. Was a nice person and way he explain the things was amazing.

Date of experience: June 26, 2020

From the business

FREE quote! Shield your wallet from home repair expenses with a Select Home Warranty protection plan. Home Warranty Awards "2017 Best In Service" winner.


selecthomewarranty.com
Mahwah, New Jersey, United States
+65