SelectHomeWarrantyReviews 967

They will not cover anything! In your contract sure it states they will but once your appliance/furnace AC goes out your screwed! This Select Home Warranty needs sued and the company needs to go bankrupt for taking money every month from people and scamming them out of their money! They sure did me for almost a year! 40 dollars a month and I even had paid for extra things like leaky roof and extra freon! DO NOT GO WITH THIS SCAMMING COMPANY!

I have never experienced such horrible customer service ever. You will spend endless time on the phone and be told you will receive an email with a service response within 24 hours once a technician is located. Well within 2 to 5 minutes you will receive an email they were not able to locate a technician. Find your own and pay and they will reimburse you. Not! They finally had a company contact me who explained they. Will not work with Select due to they do not pay. I originally contacted them on Sept 19th. Here it is Oct 6th and they still have sent no one for an electrical problem. I have made over 15 calls to them and it is the same every time. Do not buy a policy. If I had only read all the reviews before the purchase. This is very much buyers remorse.

Tried two different claims. Had rhe platinum package. Whirlpool washer that cost me 1700 dollars in 2015. Had control board go bad. SHW said my depreciated value was 200.00 for my 5 year old washer. Repair cost 461.00. That's the loophole on any appliance. Had a claim denied on A/C system. Their company they sent out said we had a Freon leak. Freon leaks aren't covered. Had 2 other companies come out to evaluate. Both diagnosed a bad compressor. SHW stood by their service company who doesn't even have a website or storefront. Had my system replaced on my own. Beware. Cancelled my policy.

I tried to submit three claims in the last year, non of which worked out.
The first was for a leaky faucet and basket/drain on my kitchen sink. A plumber came out and looked at it, said he had what he needed to fix it on his truck, but couldn't do it because he had to wait for SHW to accept it. They did accept it for up to $500. The guy called me and said he would come fixit for an additional $485. What? Replace a cheap faucet and drain basket for almost $1000? Hey told me to have it done and send receipts for reimbursement. I replaced the cheap sink and fixtures w very nice ones for less than $500 but they never reimbursed me.
The next was for a fridge that wasn't cooling though the freezer worked. According to my research, it probably needed a new ventilation fan, relatively cheap. Their guy was an hour away so wouldn't come. People close to me wanted $75 to even look at it. That fee may or may not be reimbursable. I replaced the fridge with a nicer used one for $55.
Now my AC is out. The fellow that looked at it said that the compressor is bad and is no longer available so a new unit is needed. Of course, they won't cover it. They said that is an electrical problem so they won't cover it.
This warrenty company is USELESS!

Worst experience and company ever to get service from, In other words, it's a Scam.
I used AHS for over 8 years and this year just for a change and cheap package I signed up with Select Home warranty, paid a whole year in advance. Filled 2 claims and canceled my account within 34 days.
Both claims were my worst experience in fact a nightmare. For the first claim, even after getting approval from the authorization department I still end up paying $160
For 2nd Claim, that was the main nightmare which convinces my mind to just get rid of this company. Going back and forth with over 30 calls and dealing with 20 different customer service reps, no one knew what is my case about, their record with my case history changes every time, on hold over 3 hrs some time, transfer from one rep to other, my claim never even started, in the end, they told me they don't have any local vendor and I can call someone locally and they will pay for the charges, I have this in an email but never got any fee I paid to the local vendor.
Anyway, I got a lot to talk about and mention here but don't want to spend more time anymore.
Bottom line, please stay away from this Scam.

This is a warning for everyone - do not sign up for Select Home Warranty. They will induce you to sign for their warranty service offering you deals but find a different one. They are horrible - I place a claim for leak on April 2020 and they have sat on it for 4 months. After 4 months I called an independent technician who fixed the leak coming from a broken control valve from our washer located on our second floor. Prior to this we were told that if we can't wait for their service, we can find our own and they will reimburse. When the fix was completed and we sent the invoice - Select Home Warranty said that it's not covered so we have to pay for our $500 bill. So you better make sure you get a home warranty that is recommended by BBB otherwise you will be in dilemma like we did. Company like Select Home Warranty should be banned from operating and scamming people - Ed C - Clovis, CA

I called SHW with a claim for a leaking faucet, broken garbage disposal and leaking toilet. I received their response to my claims. They are in the proceedings of finding ne a plumber for the faucet. Their research found that I was entitled to $75.00 to replace my year old garbage disposer. I have to buy a new disposer and send them the receipt and be reimbursed. I have to find and pay a plumber of my choice to install the disposer. The toilet is not covered.