On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
SelectBlinds Reviews Summary
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
5 stars so far, they are just ordered at this point.
The shopping website was pretty quick and easy. No issues there.
Got all of my discounts quickly by using the chat feature. I like it when the chat is with an actual person, rather than a bot.
Ordering was quick and easy. They were delivered quickly.
They were easy to install. I love the look of them.
I had a lovely experience working personally with one of Select Blinds design consultants, Chandlare Aldrich. She made it very easy for me to order and had great knowledge of what product would work best for me. The roll shades I select turned out beautiful! I will be ordering from her again!
Wait too long to get design consultant on phone.
Also during installation when I called for clarification of instructions, it was not clear where to drill.
They could have pointed me to YouTube video. But did not.
I found it myself and was able to resolve the problem
Wait too long to get design consultant on phone
We have currently ordered for 5 of our windows. They all have fit perfectly and working great.
I love my William Morris Strawberry Thief Roman shades. The fabric and workmanship are beautiful. They were easy to install and arrived quickly.
I ordered a larger sized roller blind in a neutral Gray color. This shade does a good job blocking out light. I expected the surface to have a more subdued matte texture but it is shiny and stiff. The mechanism is touchy while retracting and often stops before it has rolled up to completion. I feel like I spent a lot on this and was hoping for a higher quality.
Hello Susan,
I apologize because you had a negative experience with us due to your Roller Shades not arriving in the top quality you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you.
My name is Brian Royston, and I am Select Blind's brand ambassador. I'm interested in what we can do to make this experience right for you. Please feel free to email me at brian.royston@selectblinds.com and we can discuss our options. You can also email us at Reviews@SelectBlinds.com.
Regards,
Ordered from Select Blinds before and very happy with quality and service of products. Will use again, Product came on time and was easy to install
So far great! I did installed but it's little off the size I will find the way how to fix it
Excellent. Went online and found exactly what I wanted. Ordered and it was delivered within a decent amount of time. Would order from this site again.
You are the best! I measured wrong and SelectBlinds bailed me out. What a relief.
Hello William,
I apologize because it appears you may have had a negative experience with us. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you.
My name is Brian Royston, and I am Select Blind's brand ambassador. Please feel free to email me at brian.royston@selectblinds.com and we can discuss our options. You can also email us at Reviews@SelectBlinds.com.
Regards,
I've placed a few orders with Select Blinds in past years and was satisfied, so I placed a new order for several of the Trishade cellulars in my new house. They came in a timely manner and I was given the discount that was in effect when I ordered the samples. We had a problem with one of them and customer service worked with us to get a new one remade. We are very happy with the new shades!
The order and service was great I ordered the wrong size on one of the blinds and will placing an order for the right size would reccomend you to anyone that asked where to get blinds. Thank you LG
Easy to put in measurements! Great selection. Will definitely be ordering more of the same style when we finish off our family room.
High quality products, easy to order, wide selections and very fair prices
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Joshua,
I apologize because it appears you may have had a negative experience with us. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you.
My name is Brian Royston, and I am Select Blind's brand ambassador. Please feel free to email me at brian.royston@selectblinds.com and we can discuss our options. You can also email us at Reviews@SelectBlinds.com.
Regards,