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Segpay

Overview

Segpay has a rating of 3.2 stars from 3,653 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Segpay most frequently mention customer service, quick response and timely manner. Segpay ranks 2nd among Payment Processing sites.

service
101
value
82
shipping
36
returns
47
quality
85
This company responds to reviews on average within 21 days
How would you rate Segpay?
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Slovakia
1 review
0 helpful votes
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Cancellation of payment
November 23, 2024

I am very satisfied, the payment was returned to me immediately, which makes the good name of your company.

Date of experience: November 12, 2024
Virginia
1 review
0 helpful votes
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Surprised
February 16, 2025
Updated review

Even though it was an unexpected charge. The representative was very helpful with information and settling charge.

Date of experience: January 30, 2025

Surprised
February 11, 2025
Previous review

Unfortunately I did not notice that Segway was a different company to charge me for refilling my account balance on the website I frequent and have a reoccurring charge with Epoch. Companies are always changing names and merging and it wasn't until I got thr second charge for the same site I realized you were the wrong pay portal. It is with most sites now you have to watch closely or your paying or being directed to a wrong site. Thank you for letting me know this was just a one time charge and not automatic reoccurring.

Date of experience: February 1, 2025
Canada
1 review
0 helpful votes
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Patience
February 28, 2025

It takes time and my bank locks up but it's reliable and seems secure.

Date of experience: February 17, 2025
Australia
1 review
0 helpful votes
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Seen as suspicious by card operators
November 4, 2024

I think a payment service like yours should ensure that credit card companies are willing to trade with you.
Instead declines and potentially embarrassing follow up emails.
Yours from Australia…

Date of experience: October 24, 2024
Louisiana
1 review
0 helpful votes
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I got what I needed…
December 21, 2024

And quickly too. I stated my problem and it was fixed almost immediately.

Date of experience: December 10, 2024
Colombia
1 review
0 helpful votes
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Dios es amor
April 16, 2025

Si la vida fuera estable todo el tiempo yo no debería ni mal gastaría la plata pero me doy cuenta que la vida es un sueño antes de morir es mejor a provecharla

Date of experience: April 1, 2025
Illinois
1 review
0 helpful votes
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Useless
January 17, 2025

This was absolutely useless a waste of time to even email you. I want to know what the charges for and you can't even help me with that yet you're the one that's charging me. Unbelievable

Date of experience: January 7, 2025
Finland
1 review
0 helpful votes
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Rahat ei palutunut
March 23, 2025

Rajoja ei tullut takaisin kirjatuminen ei onnistunut tililtä kuitenkin veloitettiin maksu ja sain käsityksen että veloitus on peruttu tapahtuuko veloitus nyt joka kuukausi

Date of experience: March 13, 2025
South Africa
1 review
0 helpful votes
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Amazing service
December 1, 2024

I had an issue where I requested a refund and the communication was was seamless.I had received my refund in a timely manner.

Date of experience: November 21, 2024
Netherlands
1 review
0 helpful votes
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Quick response
March 1, 2025

Happy how they helped me……………………………….,,,……….,,,,,,,,,,,,

Date of experience: February 19, 2025
Germany
1 review
0 helpful votes
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Solved
March 1, 2025

Good handling of my problem and solved it completely very satisfied with service

Date of experience: February 19, 2025
Missouri
1 review
0 helpful votes
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Quick response
December 21, 2024

I emailed requesting cancellation and it was confirmed quickly.

Date of experience: December 11, 2024
Texas
1 review
0 helpful votes
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There were transactions made from my card to Segway on September 21st and 27th then October 3rd and 7th I did not approve of. Someone hacked my account and used a dirty site and I need refunded still thank you. It was quite a bit of money as well!

Date of experience: October 21, 2024
Oregon
1 review
0 helpful votes
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Perfect
February 9, 2025

Sorting thru the variety of Braun models to understand what would be best for my needs. Rep was excellent.

Date of experience: January 30, 2025
Chile
1 review
0 helpful votes
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Wrong purchase
February 8, 2025

Terrible service, they did not respond to my request, they closed my case without a solution. I requested a charge reversal.

Date of experience: January 29, 2025
Illinois
1 review
0 helpful votes
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Rip off
February 1, 2025

Paid but don't know how to use. Buddy made but I'm stuck with should at least be able to spend the 21$ I spent

Date of experience: January 22, 2025
Washington
1 review
0 helpful votes
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Cancel subscription
December 18, 2024

Fast service good service very professional. Thanks for the updates an hard work

Date of experience: December 8, 2024
Canada
1 review
0 helpful votes
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No fn around
January 11, 2025

Awesome. Didn't even have to fight! I really don't have anything else to say, but this is making me put in more characters. So I would give that part a one star. Lol

Date of experience: January 1, 2025
Germany
1 review
0 helpful votes
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Best customer Support Team
December 19, 2024

Best customer Support Team! Quick and very helpful.

Date of experience: December 9, 2024
GB
1 review
0 helpful votes
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Excellent!
November 29, 2024

I asked for something to be done with very little information and it was done and very quickly I might add.

Date of experience: November 19, 2024