SatellitePhoneStore.com

I spoke with two people and they both gave me different information about the product and services. I wasn't the happiest, but I had already paid for my equipment and services. They did not fill me in on what I needed to do to complete the purchase. I paid extra money for rush shipping and got a call the next day or possibly two days later. He informed me that they had not shipped my order yet. Told me he wouldn't ship my product until I signed the emailed contract that I didn't know about. I told him I will sign it once I get home, I was at work. Got home noticed he had charged me over $500 when my bill was supposed to be $224. I called and told them I wanted to cancel my order. He said he had already shipped my order overnight. I never received anything I believe he lied to me to try and get me to stay with them. I told them I wanted a refund. He said he would give me that. Still didn't happen so I called again, and another lady answered. This young lady was Tina. This is the first person that had been helpful and gave me actual info on the product, and she could not understand why he charged me pretty much 3 months of service. She got me in connection with a young lady that said she will get my money refunded. As of today, I am still waiting on this to happen. Tina great very helpful but everyone else I am very unpleased. I don't recommend anyone do business with the site.

It was a little frustrating to have to be vetted in order to purchase the faraday phone bag, but you must have a good reason to delay sales. So I went along with it. It was actually nice to have someone call me personally to help me with the time problem we had since we were planning on moving from our vacation house to our permanent home. The faraday bag arrived on Nov 14th as promised, but it cost extra to get it in 3 days. However, the preshipping time took too long in my opinion. I will still do business with this company in the future if we need something else. Maybe you can streamline your pre-shipping processing time in the near future. We do like the quality of your product. Thanks.

Buena señal Una Esperanza Mucha Gracia Servicio la Llamada Saul Bien Llamada de Mundo recommendation Siento Mucha Gracia

As the title stated, as advertised, nicely pre-activated and ready to go - with excellent packaging! You can tell that QA was in full effect when packaging this device. All individual accessories were enclosed with package slips and all packaging was wrapped in plastic with pre-labeled stickers with your new number and the number to your local "SatellitePhoneStore.com" shop. I highly recommend this product! You can tell the company adds tons of TLC to their products with your safety in mind. (Side note: I even received the area code that I preferred - Although,)the number emailed to me was different from the number I was assigned. Nevertheless, I did receive the desired area code I requested.)

I found the satellite phone store online. Did some research and decided to get a satellite phone, the lady who i talk to was very polite and very helpful. I've had a couple of questions since I purchased the phone and they have always answered my question promptly and professionally. I'm very satisfied with their service and will recommend them to anybody who asked me or tells me that they're interested in getting a satellite phone. Thank you.

Well there was a deal on the website that I definitely and thankfully took advantage of. Thank god my phone was delivered in just a few days, and although they are just supposed to work outside, mine even sort of works in my trailer sometimes, lol. I had a few issues along the way, getting and setting up the phone, but the customer service exceeded my expectations and helped me get it all right. So far I highly recommend the Satellite Phone Store and hope to work for them for the foreseeable future. Thank you so much for all you did, I really appreciate this now. Best of luck.

Got overcharged for a sat phone rental. Turns out shipping time is NOT included, even after I paid for a shipping return label from them. Customer service was nice, but ultimately didn't do much. Won't buy from them again. Would not recommend.