Ryobi Tools Reviews Summary
Ryobi enjoys a mixed reputation among its customers, with notable strengths in product quality and versatility. Many users appreciate the performance and ease of use of their tools, particularly battery-operated lawn equipment, which is praised for its efficiency and lightweight design. However, significant concerns arise regarding customer service, particularly related to warranty claims, service delays, and difficulties in obtaining replacement parts. Complaints about inadequate support and communication suggest a need for improvement in customer relations. Overall, while Ryobi has a loyal customer base, enhancing service responsiveness could bolster its reputation further.
This summary is generated by AI, based on text from customer reviews
I have redone an old house... although I am not a professional, I am a perfectionist.
Quite honestly I could have not gotten the job done without my Ryobi drill, circular saw and one other thing, which I cannot remember.
I have gone through several sets of drill bits... but the drill itself is still aces. I also attach a buffing pad for applying and buffing up paste wax.
I would like to invest in one their flashlights.
I just wish Lowes carried this line.
Five power stars for Ryobi!
First, there is no hesitation when turning on the leaf blower. Blower is well balanced when operating. Excellent tool. Thank You!
I like RYOBI tools. I've got drill, circular and reciprocating saws, weed trimmer, flashlight, combination battery charger and several batteries, and like them all.
So happy I finally bought my garage/driveway blower! I don't have to find an outlet or fill with gas! Light weight so a "Senior" can use and even enjoy! Thank you!
Ryobi one leaf blower failed after just a few weeks. Could not return to Home Depot, instead had to use the warranty process which is mind-blowingly awful. Even required a deposit to leave for warranty "evaluation", it's just not OK that stores like Home Depot carry super low quality stuff and represent it as comparable to brands like DeWalt, etc.
I bought Ryobi weedcutter from Home Depot in Victoria, BC., Canada. The tool is working very well and I, m pleased with the performance.
Don't ever buy battery lawn equipment.
My Robyi 24 volt battery finally died and they no longer make the battery. So now I have to go out and buy a new edger, bush trimmer, and weed eater which all worked off the 24 volt. That will cost me at least $300 I don't have to replace.
Customer service basically said sorry but too bad. REALLY. Being that I gave them the opportunity over email and phone to make it right they did not. So now I will spend hours posting this on all social media sites. Wont be buying there products ever again.
I purchased the RYOBI blower and edger at a reasonable price and they are both just awesome.
Don't take long to charge and they both have been a blessing to us. My yard and my neighbors yards look great with perfectly edged driveways and no grass clipping left anywhere. If you don't have these Ryobi tools, you need to get them right away..
I bought a18 volt string trimmer/edger. I am a 80 year old woman and I put together and I am using in my yard. It is perfect for me because it is so light to handle. It came with a leaf blower and I am pleased with it.
Sandra M
Can not belive how great this chain saw is its so light enough for her and powerfull enough for her all she dose is looking for tree to work on she love it and me to
I bought my daughter a Ryobi hedge trimmer, my first purchase of your brand and it worked great, so I bought your weed trimmer and it to works great. Thanks
The RYOB electric drain snake saved my marriage. After two days of a clogged kitchen drain and doing dishes in the bathroom sink, and it being Memorial Day weekend, I google electric snakes and it shows one available at our local Home Depot. At $129.00 it was much cheaper than calling a plumber. So, we headed out, bought one. Had a lovely dinner at local restrurant, headed home and within 30 minutes we were FREE AGAIN! That is of a clogged kitchen drain. THANK YOU RYOB tools. We now own several electric tools of your company. Thinking I should buy stock.
This Is One Of The Best 18 VOLT LITHIUM CORDLESS CHEMICAL SPRAYER I HAVE EVER OWNED AND IT DOES A REALLY GREAT JOB...
It seems they are a good tools I just assembled them will start using them shortly but they look fine
Just purchased a 10 inch weed and blower combo, 18 volt lithium, battery. Put it together simple to do.
WOW i was shocked as to how easy it was to put together and use, I have owned a lot of equipment over the years but this one pretty sharp. And the price really cant be beat, I dont work for this company but I sure
So far, everything looks great and I can't wait to get started, but it just started to rain.
I will start tomorrow. Ta Da! This trimmer replaces an old one that didn't work too well.
Putting this one together was a snap; so easy to assemble.
I have a Ryobl 40 V lawnmower chainsaw and a weedeater they all run good I like the idea of of it being battery powered not 40 V seems to Well I enjoy them I just burped up the weedeater and ordered a new one just come in the day and I'm been using it already they are great
Thank you for making tools light enough, powerful enough, and fun to use for female users. I recently purchased the blower, weed eater, basic tool group, and the small hedge clippers. I already had the small lawn mower. Each tool is light enough for me to use. My only problem is some of the batteries do not last long enough for a job. I even convinced the lady across the street to get the blower. Such Fun
About the business
RYOBI specializes in making pro-featured power tools and outdoor products truly affordable. RYOBI is the brand of choice for millions of homeowners and value-conscious professionals.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members