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Ryobi ToolsReviews 797

3.1
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Ryobi Tools Reviews Summary

Ryobi enjoys a mixed reputation among its customers, with notable strengths in product quality and versatility. Many users appreciate the performance and ease of use of their tools, particularly battery-operated lawn equipment, which is praised for its efficiency and lightweight design. However, significant concerns arise regarding customer service, particularly related to warranty claims, service delays, and difficulties in obtaining replacement parts. Complaints about inadequate support and communication suggest a need for improvement in customer relations. Overall, while Ryobi has a loyal customer base, enhancing service responsiveness could bolster its reputation further.

This summary is generated by AI, based on text from customer reviews

service
303
value
412
shipping
191
returns
164
quality
411
Virginia
1 review
0 helpful votes
Follow Douglas B.
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Something new to me. I used to use the old hand saw to saw off limbs from trees and in the park but now I use the new small electric chain saw. Never knew it was so easy to handle a chain saw... and suggesting my friends get one instead of trying to borrow mine.

Date of experience: June 28, 2020
South Carolina
2 reviews
0 helpful votes
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40 Volt Trimmer
June 27, 2020

I just purchased a 40 volt grass trimmer. I just finished using it and it works great, very quite compared to my old gas trimmer and I don't have to spend 5 minutes getting it started. No more spilling gas filling a tank or the hazard of gas tanks in the garage.

Date of experience: June 26, 2020
Wisconsin
1 review
0 helpful votes
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We have needed a power washer for quite some time and we wanted a reputable brand, so we went with Ryobi. Using the directions I put the Ryobi electric power washer together myself! I cleaned the deck, the railing, the deck furniture, and all the screens from our two-story home! I'm looking forward to more jobs because it's easy to use and works well.

Date of experience: June 25, 2020
New York
1 review
0 helpful votes
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Love my new trimmer
June 26, 2020

Was affordable, easy to assemble and works great, a great buy for the money. The rotating head makes the job allot easier when you need to edge a lawn

Date of experience: June 24, 2020
Arkansas
1 review
0 helpful votes
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They own several ryobi tools and bought us a blower to blow off patio and driveway and around the curbs. Not used it but for a short time to see how it worked, so far so good, although it was hard for us to take battery off and put on charger. Hands and strength was not good enough (to big to fit hand around to touch release buttons). Was purchased at local Home Depot 18 VOLT ONE + BLOWER

Date of experience: June 24, 2020
Arkansas
2 reviews
0 helpful votes
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I just retired and took over a lot of our yard work. I could not handle my husband's commercial grade trimmer & blower - they were way too heavy for me to handle. I purchased the battery operated light weight trimmer & blower. Best purchase I have made in a long time. I can now mow and finish up with the trimmer & blower. Before I had to rely on my husband to do it when he had the time since he is still working. Both do a great job! Would highly recommend!

Date of experience: June 23, 2020
Michigan
1 review
0 helpful votes
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I had a corded edger/string trimmer and was finding I needed a longer extension cord to do the job. With this one the battery pack works really well, light weight, and no cord to worry about going over. I would recommend this to anyone that is looking for an edger, string trimmer.

Date of experience: June 21, 2020
Canada
1 review
0 helpful votes
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I bought a 40 volt lawnmower and couldn't be happier ( I now cut the lawn twice a week because it is so easy, No more cords) The mower does a great job and I can get 3-4 cuts or more / charge ( small yard) and I can mow any time of day as it is very quiet. I love the features of this tool and the fact it takes up very little space when not in use gives me more space in "The Man Cave". Lol

Mark, Hamilton, Ontario. Canada.

Date of experience: June 15, 2020
Michigan
1 review
0 helpful votes
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Weed Trimmer
June 14, 2020

Very powerful, light weight and I don`t have to drag around a cord to power it. No more mixing gas either! Thank You!

Date of experience: June 14, 2020
Ohio
1 review
0 helpful votes
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I bought the 40 volt hedge trimmer, wow... it works better then my ele. Trimmers. All my ryobi tools has always performed well for me. Just keep making them well, and ill keep buying them. Bill k.

Date of experience: June 12, 2020
Virginia
2 reviews
0 helpful votes
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I purchased the Ryobi Electric Power Washer 1600 and it works beautifully! I'm using it to power wash my 17' x 25' concrete slab, 22' x 25' wood deck and concrete 2-car carport. It powers through dirt, mud, and earthly grime with ease. I'm videoing the process of cleaning my 17' x 25' slab and making the cosmetic repairs in order to best utilize the patio for the remainder of the summer. Thanks for the Roybi Electric Power Washer, the great little power washer.

Date of experience: June 11, 2020
South Carolina
1 review
0 helpful votes
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Cordless blower
June 12, 2020

II GOT a free tool when I bought a set of batteries. The blower was a little weak and loud. It does not meet my ryobi experience.

Date of experience: June 11, 2020
Washington
1 review
0 helpful votes
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Have owned Ryobl trimmer before. Old model died, wanted a new gas trimmer because or the torque. When using a blade the torque is required here.

Date of experience: June 11, 2020
Idaho
1 review
0 helpful votes
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My husband got us the Ryobi combo. Its light and easy to hold. I got the weedeater edger and blower. I AM 72 and I NEEDED A LIGHT WEIGHT easy to hold unit. I LOVE them both and would tell anybody who is looking to buy a ryobi

Date of experience: June 10, 2020
Arizona
3 reviews
0 helpful votes
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Dee's weed eater
June 12, 2020

My son bought the cordless Ryobi Weed Eater for me I installed the weed eater with on problem (I'm 79yrs old) I charged the battery no problem, I used it immediately it is light weight I was able to use it around my mobile home didn't hit my skirting. I would recommend this to anyone. I LOVE, LOVE, LOVE it

Date of experience: June 10, 2020
Washington
1 review
0 helpful votes
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Wand
June 10, 2020

Would like to see the wand a little longer say six or eight inches longer so you dont have to walk around bent over i will be 79 saturday so it would make it easier to spray
Can not send a picture dont have a camera to do it just arrived yesterday

Date of experience: June 9, 2020
Washington
2 reviews
0 helpful votes
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My RYOBI Weed eater, 40 V starts very easy and convenient. The Battery only lasts about 1 1/2 to 2 hrs. I think it might be old. Also it's power is only about 50 percent compared to my 4 cycle gas Ryobi Weed Eater. From the reviews I read before buying the 40v Weed eater rated it as powerful as the 4 cycle gas Ryobi weed eater and claimed it would last all day. Neither one of those reviews were correct.

Date of experience: June 8, 2020
California
1 review
0 helpful votes
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Great
June 9, 2020

Just bought a Ryobi weed wacker from Home Depot.No cord or gas to mess with. It works great so happy with this new tool.

Date of experience: June 7, 2020
California
1 review
1 helpful vote
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I have struggled for years with a non-powered saw to cut my high limbs. Just couldn't do it, it was so hard. So... went out & bought myself a new Ryobi electric tree saw. What a difference. Thank you Ryobi for this wonderful tool. So glad I finally purchased one.

Date of experience: June 1, 2020
Maryland
1 review
0 helpful votes
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Cordless Blower
May 30, 2020

Cordless blower is light, powerful, and just what we needed for blowiong out the carport without dragging cords around. It is light enough that my wife has no trouble using it.

Date of experience: May 29, 2020

About the business

RYOBI specializes in making pro-featured power tools and outdoor products truly affordable. RYOBI is the brand of choice for millions of homeowners and value-conscious professionals.


ryobitools.com
Anderson, South Carolina, United States
+176