Ryobi enjoys a mixed reputation among its customers, with notable strengths in product quality and versatility. Many users appreciate the performance and ease of use of their tools, particularly battery-operated lawn equipment, which is praised for its efficiency and lightweight design. However, significant concerns arise regarding customer service, particularly related to warranty claims, service delays, and difficulties in obtaining replacement parts. Complaints about inadequate support and communication suggest a need for improvement in customer relations. Overall, while Ryobi has a loyal customer base, enhancing service responsiveness could bolster its reputation further.
This summary is generated by AI, based on text from customer reviews
Easy to use. I have long overdue brush cutting and it is perfect for the job. Would recommend Ryobi products.
I recently purchased the Ryobi Gas Jet Fan Blower at Home Depot, and found this product to be exceptional regarding it's ease of use. The blower is very easy to start, and albeit new, runs consistently well and appears to measure up quite well to what it is advertised to do. I'd recommend this product.
Bought a electric lawn mower it was everything I wanted light weight easy to push I could not be happier with it.
I bought this because it was supposed to be less noisy and economic, but the handle underneath, makes it so noisy that you have to place it on a rug, or take out the handle. If it wasn't for that is will be perfect. Some of my friends have the same problem with theirs, so it means the problem is the handle.
I ran a lawn care and used all of the attachments. Never had a problem with them. Weed eaters, chain saws, drills. Still buy them now.
I have both hedge trimmer and weed wack. Both reliable and do a great job. I would recommend all DIY kind of person. Male or female so easy to use and maintain, plus warranty back up ans company tech advice. I have tried others but nothing compares to your products. I tell all my friends at the senior center to buy your tools
Just bought my Ryobi electric blower and I am very impressed with the way it handles, very light and lots of power with it having 2 speeds. Highly recommend it and the cost point was second to none.
Hi My name is Russell Baker: I have had RYOBI tools for so long --maybe 15 years or a little less. My tools include 4 drills all in good working order. The saw has been very well needed in some portable area when needed. Trimmer has been a real winner, never let me down until this year. It has been a work horse every summer for as long as i can remember. Not good at taking pictures. They are super tools. For use in in portable needs.
I love this hedge trimmer! It's so much more versatile that an electric one and so easy to use, plus it gets the job done quickly.
MLC
I love the one battery fits all. I have 5 batteries, circular saw, reciprocal saw, 2 drills, hand held vacuum, leaf blower, hedge trimer, multi tool with attachments, 5 chargers. Everyone of these tools work great. The power Washer is the poorest one of them all it have no power at all, my garden hose has more power.
Great product easy to use. Also very easy to put together. I ordered on line and got it in just a few days. I will trying more products from them. I am very pleased
Just purchased a Ryobi Trimmer and it worked great right out of box! It was low vibration and trimmed my lawn effortlessly!
Purchased a 40 volt weed eater this month. Works great. It is as powerful as a gas one. Does a great job.
Less noise 59 decibels, a turbo buttom for high power, variable speed trigger and adjustable Handle for more comfort.
Ok j I just bought my 18 volt string trimmer/edger at Home Depot today... being a senior women... I must say that it went together easy... I thought it broke when I stopped it and it would not start... but the battery needed to be recharged,,,, lightweight... I was looking for 3 years and could not decide on what to buy,,, they had it on display and somehow it just felt right... we will see,,, I had two before and somehow they never lasted very long,,,, WISH ME LUCK,,, so far so good
Great battery hedge trimmer! We have had it 2 weeks- so easy to handle, start and carry! I am 6 foot tall, my wife is 5 foot tall; she can handle it easily. She used it to clear out weeds, small tree strous and tangles of various growth to get to blackberry vines- worked great.
With arthritus having this power sprayer is a blessing. The spreyer is easy7 to use and care for great but.
I borrowed my brother in law's RYOBI Pressure Washer to do my driveway. It did such a good job that I started on the 2 year old fence. It worked so well I asked my wife if she would get it for me on Father's Day.
Now I'm the proud owner of this great machine and I couldn't be more satisfied with this product... oh wait, it came with a 12" Surface Cleaner as a Father's Day bonus... Priceless.
I would recommend this product to any homeowner or for your business. YouTube will be satisfied.
Taking it back to home depot today. Shaft was so hot I got second degree burn. I don't have the receipt so they better refund!
The trimmer does a great job even on the tallest of weeds. Light weight and easy to for a long time senior citizen.
Answer: I own 2 chain saws, 18" bar and 14"bar, both run excellent, I have cleared a lot of trees over the last several years on property up north, thank you
Answer: Yes, call Ryobi's 800 number. They will send a replacement. The same thing happened to me.
RYOBI specializes in making pro-featured power tools and outdoor products truly affordable. RYOBI is the brand of choice for millions of homeowners and value-conscious professionals.