Ryobi Tools Reviews Summary
Ryobi enjoys a mixed reputation among its customers, with notable strengths in product quality and versatility. Many users appreciate the performance and ease of use of their tools, particularly battery-operated lawn equipment, which is praised for its efficiency and lightweight design. However, significant concerns arise regarding customer service, particularly related to warranty claims, service delays, and difficulties in obtaining replacement parts. Complaints about inadequate support and communication suggest a need for improvement in customer relations. Overall, while Ryobi has a loyal customer base, enhancing service responsiveness could bolster its reputation further.
This summary is generated by AI, based on text from customer reviews
Battery charged quickly. Worked for over 1 and 1/2 hours before battery was drained. The cutting was excellent.
Ryobi 2000 pressure washer This is my fourth pressure washer.# 1& 2 was from Wal Mart # 3 from Northern Tool This one was very easy to assemble, but best part is its the only one of the four that when you connect the hoses up I did not have to go back and tighten again. It was very easy to move around, the turbo head does a great job It did a great job cleaning the drive way. I love it and I am glad I bought it in place of something else I can recommend it
I have the 18V Trimmer/Edger by Ryobi and the P2660 Hedge Trimmer. I love the battery feature and no cords. Unfortunately, I have had these tools for about three years and am getting ready to replace the batteries again for the 4th time as they seem to only recharge for a few months and then the batteries become defective. Maddening. I tried to Contact customer service and registered at the Ryobi website, the the Confirmation Verification email was never received. So I called and have been on hold for about 15 minutes so far... not my idea of Customer Service. My caution: research the P102 batteries first as they are costly and don't last long.
I really enjoy using my shears and Shrubber. I will be using them all summer in certant places in the yard. Would highly recommend this to anyone that likes being outdoors working in the yard
I PURCHASED A BATTARY PACK WEED EATER. OMG- THIS THING IS OUT OF THIS WORLD. I HAVE 3.0 ACRES THAT INCLUDES 1 ACRE OF GRASS AROUND THE HOUSE, AND 2 ACRES HORSE FIELDS WITH WOODS. THE RESULTS WERE UNBELIEVEABLE ON ALL TYPES OF GRASS, WEEDS, BRUSH ETC. IT WORKED LIKE AND EVEN BETTER THAN MY GAS POWER, AND MY ELECTRIC. NO CORDS, NO GAS AND IT IS MUCH LIGHTER. I AM 80 YEARS OLD AND I CAN HANDLE IT WITH MY RYOBI CORDLESS. REALLY CAN SAID ENOUGH ABOUT IT EXCEPT TRY ONE AND YOU WILL NEVER GO BACK.
Great features and very easy to use. The gas yank needs to be bigger and runs out of fuel within an hour. Very easy set-up and runs very well. Good tool to have in yout garage or business.
I purchased this item and was very, very satisfied with the equipment performance. Would consider RYOBI equipment in the future to everyone.
I've always had electric weed wackers and a gas powered tiller which was very heavy to use. I just purchased a RYOBI gas powered weed wacker that has the capabilities of attaching different tools. I also purchased the cultivator/tiller attachment. Both were very simple to put together and change out the attachments. Now I can do the things with ease and not having to do it manually. Best gift I bought for myself. Certainly going to get more of the attachments. I LOVE MY RYOBI!
Love how quiet it is. We can cut the grass at any time and not disturb the neighbors. Easy to handle. We can cut the grass in half the time, no gas to deal with.
Just purchased a RYOBI 2000 PSI sprayer and can't stop... wish I had bought one a year ago. Great product at a great price.
Great results. Very pleased with all my Ryobi tools. This weed wacker is the best. Gets the job done quickly.
Purchased a Ryobi sting trimmer at Home Depot two weeks ago and could not be more pleased. Easy to assemble and performed exactly as advertised. Did my yards in no time and they came out perfectly.
Just moved into a town house condo. We have a small back yard so this mower will do the trick. Have a cordless blower now for 3 years, love it. Definitely would recommend your products.
Great for elderly, light weight, easy to handle. Can cut weeds without having to stop and recharge. Did my whole yard. Just love it. My next door neighbor bought one.
My 1st trimmer died on me after 2+years I was lost without it. Had to get another one. Ilove it. Iwould strongly that you get one.
Once again when I needed a new trimmer/edger I did not look anywhere else but to Ryobi. The other Ryobi tools that I have are so good I did not look at any brands. Being able to use the same battery saves me money and time in recharging. Will stay with Ryobi tools until I ever become upset.
The Ryobi 40v Lithium 15 inch cordless Trimmer is a powerhouse. On a full charge I would put it up against any gas or cord Trimmer. Its really fast and cuts fantastic. It has some weight to it but its manageable. Well made and comes with the charger and fan be switched out with other Ryobi tools. Great buy and I highly recommend it!
Purchased 18 volt string trimmer/edger May 2,2020. Instructions easy to follow and battery charged right up. First use was great! So much easier than gas weedeater I had. Powerful enough even on low speed to do edging and weed eating sound front and back of our 1/3 acre of grass and beds at our home. Price was very good and tool seems to be sturdy yet lightweight and worked very well. Would recommend to family, neighbors and friends.
Very good so fare order#w******* 49.97 worth it use it on small shrubs and the shears on tall grass around mail box, tool works fine for this work.
About the business
RYOBI specializes in making pro-featured power tools and outdoor products truly affordable. RYOBI is the brand of choice for millions of homeowners and value-conscious professionals.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members