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Ryobi ToolsReviews 797

3.1
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Ryobi Tools Reviews Summary

Ryobi enjoys a mixed reputation among its customers, with notable strengths in product quality and versatility. Many users appreciate the performance and ease of use of their tools, particularly battery-operated lawn equipment, which is praised for its efficiency and lightweight design. However, significant concerns arise regarding customer service, particularly related to warranty claims, service delays, and difficulties in obtaining replacement parts. Complaints about inadequate support and communication suggest a need for improvement in customer relations. Overall, while Ryobi has a loyal customer base, enhancing service responsiveness could bolster its reputation further.

This summary is generated by AI, based on text from customer reviews

service
303
value
412
shipping
191
returns
164
quality
411
Louisiana
1 review
0 helpful votes
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Ryobi tools
March 30, 2021

Just added 2 more tools to my ryobi collection of 18 volt. Love them, like all my ryobi tools. Performs very well as usual. Need to buy a charger for six now. Hope they will make a 40 or 80 volt rear tine tiller, would buy today, no questions ask> ryobi is the best tool on the market by far. Best home owner tools, easy to use. Charles waldon, stonewall, la. *******@gmail.com

Date of experience: March 29, 2021
Nevada
1 review
0 helpful votes
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Amazing
March 26, 2021

I purchased a 40v 20 in lawn mower omg it it great easy to push easy to store I highly recommend it 5 stars to me keep up the the great work and believe I have been telling all my friends and family

Date of experience: March 25, 2021
Wisconsin
1 review
0 helpful votes
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Gone With the Wind
March 22, 2021

My first one. Very pleased with packaging, instructions and ease of assemby. The anticipated power did not disappoint. Sound level was excellent as neighbors were appreciative. Great buy.

It is too heavy for my female garner to handle (aka spouse). It also could have had an attachment or two for crevasse type area.
I am headed out right now to do some areas waiting for me.

JW Conway
*******@gmail.com

Date of experience: March 22, 2021
Georgia
1 review
1 helpful vote
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Best battery operated trimmer I have ever own would definitely buy again. Strong enough and powerful enough for my 1/2 acre.

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Date of experience: March 19, 2021
Ohio
1 review
0 helpful votes
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RYOBI/2 cycle blower
March 17, 2021

This is a great product, ive been needing a new left blower, i was using a electric one they have great prices!
Happy with my product highly reccomend.

Date of experience: March 17, 2021
Illinois
1 review
0 helpful votes
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By far the best cordless hedge trimmer on the market today, smooth, efficient, powerful and easy to handle!
Goes along way on a single charge!

Date of experience: March 16, 2021
California
1 review
0 helpful votes
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Got a job building Awnings back in 1995, when extenencords were every were. So i fond RYOBI at the homedpot store. Now all my tools are powered by RYOBI. The jobs go three times faster, and we make a lot more money. Thanks RYOBI!

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Date of experience: March 14, 2021
Arizona
1 review
0 helpful votes
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Well to start off with I'm a fan of Ryobi this battery powered chemical sprayer is great I use it multiple times each month it is a very good product seems to be very reliable if you're in the market for a battery-powered chemical sprayer check out Ryobi One plus sprayer comes with the sprayer One battery and a charger and for the price of 79.99 it's a great Buy.

Date of experience: March 7, 2021
Florida
1 review
0 helpful votes
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18 Volt Trimmer
March 1, 2021

Just purchased this unit and was really pleased with the performance and power of it. Light weight and easy to use. Really liked the auto string feed. Battery life appears to be good although I didn't use it long enough to drain the battery.

Date of experience: February 28, 2021
Wisconsin
1 review
0 helpful votes
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Ryobi leaf blower 150 mph
February 25, 2021

Just received my blower today. Ran for 4 minutes battery was dead (new battery) Tried back up battery same thing. The worst battery operated leaf blower I ever owned. No blowing power> Waste of Money I will be returning item to Store. Proof of purchase was on line with local major store. Bar Code s*******414 & ************** & 767-4068 & 0 ******* ******* 0. ORDER NUMBER WG*******. Purchased 02-23-2021.
Jack.

Date of experience: February 25, 2021
Florida
1 review
0 helpful votes
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Hedge trimming made easy
February 18, 2021

I have a number of Ryobi tools so I as not surprised that my new hedge trimmer was well made and worked as expected. I was pleasantly surprised to find that it was powerful and the battery life was excellent. Speaking of the battery, i suggest you buy the tool and battery together as it is a different battery and configuration then my previous Ryobi tools.

Date of experience: February 16, 2021
Florida
1 review
1 helpful vote
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Ryobi One +
February 15, 2021

I have purchased not 1 but 2 of the Ryobi One + 18v 6pc combo kit for EVERY tool to have a problem! Not to mention I've purchased the Ryobi 7-1/4 Circular saw with laser and paid EXTRA for the 2 yr warranty which is now GARBAGE! When I take it to home Depot for the 3 yr warranty, Home Depot and Ryobi wants $20 per tool (refundable if the problem is covered under the "limited warranty) to look and see if the tool is broke and covered under the warranty. 2 combo kits = 12 tools = $240 They want me to leave with them when the hole kit is only $299 at Home Depot. I will NEVER in my life but another Ryobi tool if this problem can not be fixed!

Date of experience: February 15, 2021
VI
1 review
0 helpful votes
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Weedeater
February 16, 2021

Love it so much moves fast and powerful and the blower light weight but works great got it as a gift and love them

Date of experience: February 13, 2021
Texas
1 review
0 helpful votes
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I am so happy that my daughter gave me the RYOBI snowblower for Christmas It has saved my back and a lot of shoveling tank you for selling such a wonderful machine Satisfied costumer HECTARE H.

Date of experience: January 26, 2021
California
1 review
0 helpful votes
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We have 2 homes in southern CA and each has a blower RY*******vnm models.
We have a tree trimmer and a string weed whip that we use in our avocado orchard. The adjustments for length are easy to do and make my jobs much easier. Thank you for not making them too heavy, to handle all day long.

Date of experience: January 20, 2021
Indiana
1 review
0 helpful votes
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Just got my new 3000 PSI Gas Pressure washer. Because of the time of year I haven't gotten to do to much with it except starting it up. It started on the second pull first time using it. The unit seems very well built. I like the extra length pressure hose and the large wheels which making it move around very easy. The Honda motor was a very good selling point for me as well.

Date of experience: January 18, 2021
South Carolina
1 review
0 helpful votes
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Weeder
January 13, 2021

I love it.it works great. Bought the brush cutter to go with it and they both did great. Im going to bye other things that i can add to it.

Date of experience: January 12, 2021
Puerto Rico
1 review
0 helpful votes
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Excellent!
January 8, 2021

Best buy ever, this pressure machine makes my job easier and faster. It is of excellent quality and strength and at an affordable price, it is lightweight and perfect for people with arthritis like me. I recommend this product.

Date of experience: January 7, 2021
Maryland
2 reviews
0 helpful votes
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I love this because you can use other tools that can be switch out with. I am looking at the tiller attachment to use this summer in my garden.

Date of experience: January 4, 2021
Arizona
1 review
0 helpful votes
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Electric Jet Fan Blower
December 31, 2020

Santa brought me the Jet Fan for Christmas and is the best present this year! I can now throw my rake away, well... It'll be a great tool in maintaining my year 'round landscape here in Phoenix where leaves and blossoms are dropping all the time. I can now keep the gravel ground cover around my plantings debris free. My initial use this week was quite satisfactory in efficiently removing and consolidating plant rubbish. The Jet Fan quickly removed daily fallen tree blossoms from the front driveway and sidewalk... Phil Davis

Date of experience: December 30, 2020

About the business

RYOBI specializes in making pro-featured power tools and outdoor products truly affordable. RYOBI is the brand of choice for millions of homeowners and value-conscious professionals.


ryobitools.com
Anderson, South Carolina, United States
+176