Ryobi enjoys a mixed reputation among its customers, with notable strengths in product quality and versatility. Many users appreciate the performance and ease of use of their tools, particularly battery-operated lawn equipment, which is praised for its efficiency and lightweight design. However, significant concerns arise regarding customer service, particularly related to warranty claims, service delays, and difficulties in obtaining replacement parts. Complaints about inadequate support and communication suggest a need for improvement in customer relations. Overall, while Ryobi has a loyal customer base, enhancing service responsiveness could bolster its reputation further.
This summary is generated by AI, based on text from customer reviews
Real nice machine could use a sholder strap. Otherwise works great.the feeder line head was not tightened so it flew off, i figured out how to thighten it myself. Could be dangerous.
We bought a Ryobi 40V trimmer on 7/13/21my husband used it yesterday and was very impressed.he has a gas and electric trimmer but said this one beats them both. It is easy to start.
Best price and very good tools, best for all the jobs site, I love the tools and I can buy everything is that price.
Just bought my 18 volt Ryobi sprayer. So far so good. I pulled it out of the box and tested it and it sure beats the pump up method. Respectfully, James Hogan Note This was Home Depot order #WD*******. Payment was made by credit card Purchase was July 7,2021
I bought the electric blower and paid less than $40.00. It's the most powerful blower I have ever used and I've been in the construction trades for over 45 years. I will be buying more Ryobi tools in the near future. Thank u for such a great product! And very affordable too.
Pleased with the combo set l bought. Ry*******vnm cordless leaf blower and cordless grass trimmer.
Operates very quiet and delievers power.
Bought this today 1st electric trimmer I ever purchased have had and electric Black and Decker with a cord, not bad but 30 years old had 2 gas trimmers homelite ran acouple years and stopped working, charged the Ryobi battery went out and trimmed whole yard on 1 charge GREAT
I purchased a weed eater and at first i didn't think it would be strong enough but it is. Friday I went over to Home Depot to buy a pole saw. While I was there, i was talking to a Home Depot employee and he told me that he had one and loved it. I am thinking about a ridding mower but I am retired and can't afford one right away but I will get one.
Thomas Woods
Bought this generator and it works awesome runs a refrigerator. Tv. A small wall air conditioning I am very happy with this great buy
All battery tool i have are Ryobi these are drills, drivers, saws roters and blower have ordered on line and purchased at store only problem i ever had was a battery in 2 pack would not charge have bought others never happened again also get good life span from batteries thank you
I bought a gasoline fueled 30 cc 4 cycle string trimmer. In June 2021. Easy to put together and ready for use. Works great!
Hit this lawn mower for Fathers Day, 2021. My best gift that day. Couldn't wait to try it out that day and I did I was very pleased and happy with performance.
Had an RYOBI 2 cycle power head and it got really hard to crank, so I purchased a 40 VOLT POWER HEAD. Best decision I ever made in life it runs like nothing I have before. 100% satisfied.
All my work shop tools are now RYOBI, drills saws planer etc. My yard tool are now all RYOBI trimmer edger and blower, because of the lightweight design, ease of use and long lasting battery power. Highly recommended for any type of work. Also their durability is a great asset.
Just bought my first RYOBI Weed eater, only question I have why did I wait so long to buy one? I have used other brands and no comparison, RYOBI is the best. I'm sorry but I will not lend it to my friends anymore, so don't ask!
This saw is an 18 " bar and it cuts as good as a Stihl. I had 420 Stihl and this saw works as good as that.
Super lite weight, easy to handle, comes with Lithium battery and charger; made with Quality in mind!
Received gift on Fathers' Day and immediately charged battery to try my 18 volts hedge trimmer. It is more than I expected, cuts beautifully, not too heavy or noisy. Recommend it for sure.
Recently I bought a 2900 psi pressure washer and just used it yesterday pressure washing my in law house and this thing is amazing love it I will a All the way
I am 85 and female, I just love to pressure wash. Just got my new machine testerday from Home depot. Just tje right size and power for all my household tasks. Had several before this and they were qiite heavier and too bulky. This one just right. The biggest selling point for me was the 3 year guarantee.
Depot. Just the right size and power for me. Ive had a few differen\
Answer: I own 2 chain saws, 18" bar and 14"bar, both run excellent, I have cleared a lot of trees over the last several years on property up north, thank you
Answer: Yes, call Ryobi's 800 number. They will send a replacement. The same thing happened to me.