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Ryobi enjoys a mixed reputation among its customers, with notable strengths in product quality and versatility. Many users appreciate the performance and ease of use of their tools, particularly battery-operated lawn equipment, which is praised for its efficiency and lightweight design. However, significant concerns arise regarding customer service, particularly related to warranty claims, service delays, and difficulties in obtaining replacement parts. Complaints about inadequate support and communication suggest a need for improvement in customer relations. Overall, while Ryobi has a loyal customer base, enhancing service responsiveness could bolster its reputation further.
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My Ryobi tools are amazing and durable. Just bought more sets of this brand and I am happy to use them.
Looks Great and light weight, Just right for me and my Wife likes to us it. We will be pruning the apple and Cherry trees this year our self's.
My first one. Very pleased with packaging, instructions and ease of assemby. The anticipated power did not disappoint. Sound level was excellent as neighbors were appreciative. Great buy. Available for exchange and life durability and power full
Got my 40v chainsaw today, to go along with my collection of tools, drill, skill saw, vacuum, light, etc, really handy and cut up some trees for firewood in the and it works great, just like the others, highly recommended!
Affordable,. Reliable and my favorite eversince i started using ryobi tools, my drills, router, circular saw was awsome.
Love all of the RYOBI TOOL
I highly recommend getting the stronger battery. It last so kuch longer. 18 volt. Very pleased!
I originally bough a Ridgid because I have just about ever tool they make in 18 volt. I was very disgruntled
With there 18 volt caulk gun as it wouldn't take all cartridges so I took it back and replaced it with your caulking gun At the moment I would put Ryobi at the top of my list for new purchases in the future. Im
Not big on writing reviews.
I bought a chain saw and it works magnificent It has done so good for me. I have no problems with it what do ever. I would recommend it to anyone that is looking for a chain saw.
I think this is a great tool and shipping was fast love the ryobi line of tools this is all I will buy
5 star easy install easy to use. I'm a senior and easy to push great appearance. Great price. Would highly recommend and buy again!
I had used an old model with a plug in cord. It burned our so I bought the p305. It is so much easier to use, no cord to fool with. The nozzle is more exact then my old one.
I own a drill, a sander, a leaf blower and a lawnmower.
It's so easy n comfortable to use them. The lawnmower is so convenient to store as well.
It is very easy to maneuver, light weight and does a great job removing dirt from my flagstone patio! I love it!
After using only twice and reading and following the instructions numerous times, battery new, no wall paper or plaster and still get false readings or no reading at all. I'm a contractor and have used stud finders many times over the years and this was the absolute worse. This was a gift so I cannot return or exchange it to try another of the same. So I will purchase a different make and keep my fingers crossed.
Someone on social media that it was hard to turn off. I found this not true and had no problem. It has great suction. I bought it to clean the inside of the car. Very great product.
Purchased my first Ryobi battery powered snowblower last year. Initially, I was pleased.
However, the first time I used it this year, it broke down. The machine is less then a year old. Ridiculous.
I brought into be serviced and there is a three week wait. So, now I won't have the machine when I need it most.
Do not waste your money on this product.
I purchased this mower after using my son-in-laws mower. It was at a point were my mower had stopped working and i went over to get this Ryobi to finish the job. It was getting dark and boom a headlight came on. This mower has great power and handles extremely well really makes the job easier battery strength is great. Love this mower.
Using my new Ryobi P737D I pumped the tires on my old pick-up stored for the past year.The tires were about 20 lb pressure and were all pump to (33 lbs in about 5 minutes. I spend a day each Spring inflating the tires on 2 boat trailers, 2 utility trailers, 1 travel trailer, 2 sport cars, a wheel barrel and 6 bikes. I'm 82 years old and after hauling the trailers to my air compressor I'm tired and ready for bed. With my new Ryobi P737D tool I should be able to pump all these tires in about an hour and be ready to go dancing at nite. Thank you Ryobi for this incredible tool. *******@aol.com
I purchased a 21 inch 40V snow blower on dec. 17 2021 at our local home depot. We had a snowfall on jan. 16 2022. I got out the snow blower with fully charged batteries, turned it on and it ran for 5 minutes. I boxed it and returned it to home depoot and exchanged it for the same model. Brought it home, charged the batteries and tried again. 5 minutes later it stopped! I am not pleased with this machine! I have many ryobi tools. I don't think i will by or recommend ryobi tools to family or frriends, what will you do to get me to trust your product[s]?
I bought a Ryobi 18-volt spotlight. 2500 lumens very bright. Much brighter than my Cree 8500 Lumen flashlight. It came with a battery and charger. Model P7171. Could not find that exact model number on the Ryobi website. Closest number was p717 and I used that. In the registration they ask for a receipt number. I bought my light over the internet and it did not come with a receipt. Finally got one from Home Depot. Evidently the receipt number is the same as the order number. I called their customer service number and went around and around on that. They really need to fix it. Very bright light but what a hassle registering it.
Answer: I own 2 chain saws, 18" bar and 14"bar, both run excellent, I have cleared a lot of trees over the last several years on property up north, thank you
Answer: Yes, call Ryobi's 800 number. They will send a replacement. The same thing happened to me.