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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Perhaps because my membership is new, but I was not able to order online and get my VIP services (shipping, etc) or check my status.
The bracelet looked more like something made out of stainless steel than fine sterling silver. This is the
Second time that I was disappointed with my purchase. I previously purchased a gold ring and all the edges are very rough rather than smoothe.
The items descriptions are just as described online and in the catalog!
Stop emailing me. I keep trying to unsubscribe and it doesn't seem to be working. I just wanted the earrings.
The advertisement looked better than the real item.
Note: I will not be returning the earrings. My granddaughter saw and liked the earrings, so I made it a git to her.
We sell 1000s of pieces so there is something for everyone, we understand this was not the right piece for you. If for any reason you are not 100% satisfied with your purchase within 30 days of receipt, the piece can be returned. Returns are easy to set up online.
Great value and service will shop again, very prompt!
LOVE the ring but a stone is missing on the band. I am waiting on a return label so I can return and get a replacement.
The site was easy to navigate and I was quickly able to find what I was looking for.
I was delighted both by the delivery 3 days ahead of schedule and the quality of the product. Thanks
Beautiful, easy ordering and arrived on time. Very happy with everything
It was wonderful from start to finish! Excellent product and excellent service!
Thank you so much
Ordered very expensive wooden jewelry case. Came a completely different color than purchased. Still nice quality.
I am giving the earrings as a gift in Friday. I'll let you know
I have a pleasant experience. My orders were shipped and delivered in time as stated. The exact orders were as in the pictures.
I found the online ordering system to be user friendly. The order arrived ahead of the proposed delivery date. The cross is beautiful, perfect size with a beautiful chain.
Easy to order. Timely delivery. Product better than expected.
My experience was easy - I saw an item I like. The item I received was what I expected and I kept it.
Order was seamless with rapid shipment and no delivery issues
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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