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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Very happy w/ this purchase
Just ordered another set
The gold chains were so delicate that I did not think they would be durable. The clasps were so small that I could not manage them alone.
Always easy to order and products don't disappoint.
Love the lover know drop earrings! It was what it said on the description
The starfish earrings had to be returned, way too small. The seashell bolo bracelet is so pretty…I love it.
Ordering earrings online was super-easy. Delivery to my doorstep was very quick! Earrings were
Exactly as pictured--very happy with this purchase.
I am always happy with items ordered from Ross-Simons.
Love this cross band ring. Wish the diamonds showed up a little more but I love the ring!
So surprised to have found that style of earrings. Wish the hoops were a lil bigger tho.
Will recommend Ross-Simons to others!
Very please, I now fill comfortable wearing my beloved bracelet. Thanks much
The ring is acceptable but not quite what I expected.
Could you provide an option of bying 1 earring only instead of a pair. I lost one and only wanted to get one. I am sure people with multiple piercing would appreciatr that option as well.
I ordered this ring for my grand daughter's 16 birthday. It looked beautiful in the catalog. When I received the ring, I opened it up and was very disappointed. It's pretty, nicely engraved in script, but so tinny looking, not at all substantial looking as shown in the catalog. I haven't given it to my grand daughter yet - celebration is Sunday - but I may be returning it. Depends on my grand daughter's reaction.
Ordered 18k half-inch hoops online. The description did NOT include the word huggie earrings anywhere on page. Nor did the picture model wearing hoop earring online resemble huggie earrings. However, received huggie earrings with invoice that read 18k Huggie hoop. I immediately called customer service and had to insist Ross Simon send prepaid postage label to return. They were resistant to doing so but then relented with a "one time" courtesy. I double checked website while on phone with customer service and still there was no word of "huggie" in the description. If there had been I would never have ordered, and moved on to something else.
Always have the best price and fast delivery, with a great selection of products.
Great! And very fast delivery! Cant wait to give to my godson
I ordered a bracelet to commemorate the loss of my family member. I received this beautiful bracelet quickly and am so pleased with the quality and service.
Quick shipping, had no problems with this order. Item is exactly as advertised. Very pleased and happy with this order!
The bracelet broke on the first day of use. This is the second unsuccessful purchase. I returned the bracelet for a replacement and paid $4.70 for it.
We never like to learn there is an issue with a piece that was received. If there is an issue, we do ask that you please contact us within 30-days of receipt for resolution. A prepaid return label was provided.
Good. I am happy with my experience and do not want to add anything else.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate your feedback on our jewelry and customer service. The word Huggie will be added to our website. We are always following up with our Team on responses to customer issues.