business logo of Ross-Simons

Ross-SimonsReviews 13,365

4.7

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,392
shipping
50
quality
11,825
This company responds to reviews on average within 2 days

Instant Feedback

62,058 reviews

We monitor reviews for authenticity

Illinois
1 review
1 helpful vote
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Very Satisfied Customer
August 21, 2022

I love shopping at Ross-Simons! They offer beautiful jewelry at affordable prices and my shopping ecperiences have been a breeze. Love all I"ve purchaded so far Will definitely shop here again!

Date of experience: August 21, 2022
California
2 reviews
0 helpful votes
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Bracelet not long enough and links smaller than shown on website.

Date of experience: August 20, 2022
Michigan
1 review
0 helpful votes
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Valued Collections
August 21, 2022

I am very pleased that Ross-Simons carries the Christmas ornaments that we have annually added to for decades. Their website is so easy to use. Delivery is fast. Thank you.

Date of experience: August 20, 2022
Georgia
1 review
1 helpful vote
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You are asking for too much of my time
You are asking for too much of my time

You are asking for too much of my time

Date of experience: August 20, 2022
South Dakota
2 reviews
0 helpful votes
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Lovely Things Await at Ross Simons
August 20, 2022

I have always had excellent experiences when I buy at Ross Simon. They have excellent items at good prices. Their online site is clear and easy. Their communication is clear and timely, and my purchases arrive in record time. Thank you!

Date of experience: August 20, 2022
Pennsylvania
1 review
6 helpful votes
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No Comment
August 20, 2022

See above. I do not choose to comment at this time.
I'm tired of responding to a survey request every time I interact with companies.

Date of experience: August 20, 2022
New York
1 review
1 helpful vote
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Awesome products
August 20, 2022

Love the quality of the jewelry and at a great price point.

Date of experience: August 20, 2022
Nevada
1 review
2 helpful votes
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Great service
August 19, 2022

I am very pleased with the product and the service

Date of experience: August 19, 2022
Colorado
2 reviews
1 helpful vote
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Good service and quality product.
August 19, 2022

Easy. Took a while to get here. Guess I'm spoiled.

Date of experience: August 19, 2022
Florida
1 review
1 helpful vote
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Bone bracelet
August 19, 2022

Super job with pic of my dog. Love the piece.
Very easy to order.

Date of experience: August 19, 2022
New York
2 reviews
10 helpful votes
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Pretty bracelet
August 19, 2022

Shipped quickly, excellent quality. Perfect alternative to spending thousands on diamond bracelet.

Date of experience: August 19, 2022
Maryland
1 review
0 helpful votes
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Exchange request
August 19, 2022

The ring was much bigger in real life so I'm exchanging it for something smaller. Thank you.

Date of experience: August 19, 2022
Minnesota
1 review
17 helpful votes
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Great
August 19, 2022

Great.
The item is fantastic and the quality is top notch

Date of experience: August 19, 2022
Alabama
1 review
18 helpful votes
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Pretty
August 19, 2022

My mom sends me jewelry as gifts randomly. I love all their stuff.

Date of experience: August 19, 2022
Maryland
1 review
17 helpful votes
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Just what I ordered!
August 19, 2022

Excellent customer service. Exactly what I ordered is what I received. It looks great with my 1CT tw diamond studs and make my 6.5mm pearl studs look very chic. Fast reply to my sizing question was a plus.

Date of experience: August 19, 2022
Georgia
2 reviews
19 helpful votes
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Pretty ring, but...
August 19, 2022

I ordered a SS diamond highway ring. Pretty design and looked good on my hand but, the diamonds, especially 5 larger stones, were of such poor quality, they looked like white paste. VERY disappointed! Returning!

Date of experience: August 18, 2022
West Virginia
1 review
0 helpful votes
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Ring
August 19, 2022

Did not look like the ring in your ad. I thought it would be more substantial.

Date of experience: August 18, 2022
West Virginia
1 review
15 helpful votes
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Ring was uncomfortable
August 19, 2022

Edges of the ring were kinda sharp and made wearing the ring pretty uncomfortable.

Date of experience: August 18, 2022
Connecticut
1 review
19 helpful votes
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Pleased
August 19, 2022

Although more than I typically spend for jewelry, I am pleased with my purchases and the quick delivery.

Date of experience: August 18, 2022
Florida
1 review
17 helpful votes
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Kept earring returned necklace
August 19, 2022

The earring was beautiful but the necklace was super thin. I didn't even try it on before starting the return process. The diamond cross was beautiful but too small for me

Date of experience: August 18, 2022