business logo of Ross-Simons

Ross-SimonsReviews 13,367

4.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
How would you rate Ross-Simons?
grey star
grey star
grey star
grey star
grey star

Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,392
shipping
50
quality
11,827
This company responds to reviews on average within 2 days

Instant Feedback

62,068 reviews

We monitor reviews for authenticity

Massachusetts
1 review
1 helpful vote
Follow Simon T.
Unfollow Simon T.
Send Message
Share Review
Report Review

Excellent service
August 24, 2022

Item was received quick! No issues at all. Great product!

Date of experience: August 24, 2022
Ohio
1 review
0 helpful votes
Follow Mary K.
Unfollow Mary K.
Send Message
Share Review
Report Review

Christmas ornaments
August 24, 2022

I shop with you often and have always experienced rapid delivery with no problems.

Date of experience: August 24, 2022
Colorado
1 review
1 helpful vote
Follow Cynthia C.
Unfollow Cynthia C.
Send Message
Share Review
Report Review

Beautiful jewelry
August 24, 2022

I have ordered several rings and they're wonderful! Good variety, quality and never an issue!

Date of experience: August 24, 2022
Texas
4 reviews
2 helpful votes
Follow Tiffany W.
Unfollow Tiffany W.
Send Message
Share Review
Report Review

Beautiful Ring
August 24, 2022

I purchased this ring to match my watch and it turned out to be a perfect match.

Date of experience: August 24, 2022
South Carolina
1 review
2 helpful votes
Follow Harriette Y.
Unfollow Harriette Y.
Send Message
Share Review
Report Review

Inaufficient
September 23, 2022

I received my order yesteday, I plan to return it today. I liked the earrings and even the size or them but the post is entirely too short to provide a secure closure. Very unjappy beause ai thought they would be perfect for daily wear to suit my life style, but if they're naduate to even cose they'd be lost before I could leave my house

Date of experience: August 24, 2022
Virginia
1 review
0 helpful votes
Follow Barbara L.
Unfollow Barbara L.
Send Message
Share Review
Report Review

Good
August 24, 2022

Easy to place order - No complaints in the ordering process.

Date of experience: August 24, 2022
New York
1 review
2 helpful votes
Follow Susan N.
Unfollow Susan N.
Send Message
Share Review
Report Review

I returned it
September 23, 2022

The stones in the ring were microscopic not at all the the picture showed I returned it the day it arrived for a refund. Not worth the price.

Date of experience: August 23, 2022
Rhode Island
1 review
1 helpful vote
Follow Joann S.
Unfollow Joann S.
Send Message
Share Review
Report Review

Great. A no fuss experience. I love shopping here. I can't resist.

Date of experience: August 23, 2022
California
1 review
0 helpful votes
Follow Julia Y.
Unfollow Julia Y.
Send Message
Share Review
Report Review

Great experience
August 23, 2022

As always, Ross-Simons can be counted on for fast, reliable service and quality products.

Date of experience: August 23, 2022
North Carolina
1 review
0 helpful votes
Follow Rossana B.
Unfollow Rossana B.
Send Message
Share Review
Report Review

Gold clip chain necklace
August 23, 2022

Excellent purchasing experience. Quick delivery. Customer service cordial and responsive. Comprehensive return process.

Date of experience: August 23, 2022
California
1 review
1 helpful vote
Follow Elaine A.
Unfollow Elaine A.
Send Message
Share Review
Report Review

It is a gift for a friend that we ordered. It is very pretty and I hope the 7 inch bracelet will fit her wrist. The only thing I was disappointed with is that the clasp for closure is so small And difficult for older folks to handle those small rings. I Wish you Would make them
Larger! Thank you…

Date of experience: August 22, 2022
Massachusetts
2 reviews
0 helpful votes
Follow Sally P.
Unfollow Sally P.
Send Message
Share Review
Report Review

Regular shopper
August 22, 2022

I like RS they sell quality jewelry at a good price. Never had any trouble returning merchandise.

Date of experience: August 22, 2022
Illinois
2 reviews
0 helpful votes
Follow Pam I.
Unfollow Pam I.
Send Message
Share Review
Report Review

Just what I wanted
August 22, 2022

Product arrived, nothing broken, and looked just as I expected. Enjoying the dishes already!

Date of experience: August 22, 2022
Florida
1 review
0 helpful votes
Follow jackie M.
Unfollow jackie M.
Send Message
Share Review
Report Review

Pretty necklace
August 22, 2022

This necklace is my granddaughter's favorite. She's 15 yrs old and loves it.

Date of experience: August 22, 2022
North Carolina
1 review
0 helpful votes
Follow Terry I.
Unfollow Terry I.
Send Message
Share Review
Report Review

Beautiful Beach Necklace
August 22, 2022

Love the beach and this necklace is a beautiful reminder of great beach moments!

Date of experience: August 22, 2022
Florida
1 review
0 helpful votes
Follow CAROL D.
Unfollow CAROL D.
Send Message
Share Review
Report Review

Ordering of opal necklace@ earrings
August 22, 2022

I was very pleased to receive my order a few days earlier than projected. However, the earrings bent the 1st time trying them on. Expected better quality or different, safer type of closure.

Date of experience: August 22, 2022
Florida
1 review
1 helpful vote
Follow Elizabeth V.
Unfollow Elizabeth V.
Send Message
Share Review
Report Review

Happy Customer
August 22, 2022

I ordered 2 prs of earrings in separate orders recently and both orders arrived quickly and I am very pleased with both.

Date of experience: August 22, 2022
Mississippi
1 review
0 helpful votes
Follow Margarita D.
Unfollow Margarita D.
Send Message
Share Review
Report Review

Grateful
August 21, 2022

My total experience when beyong my expectations, they even call me to tell me that I need to be home to sign for my purchase, that I call dedication

Date of experience: August 21, 2022
Georgia
3 reviews
0 helpful votes
Follow Linda X.
Unfollow Linda X.
Send Message
Share Review
Report Review

Great jewelry
August 21, 2022

I am always happy with the quality and price of Ross Simons jewelry

Date of experience: August 21, 2022
California
1 review
0 helpful votes
Follow Aurora Z.
Unfollow Aurora Z.
Send Message
Share Review
Report Review

I love the bracelet thank you.
August 21, 2022

I love the Bracelet. It is beautiful
Do you make one exactly like the 1 I received but in Jade gold bracelet.

Date of experience: August 21, 2022