business logo of Ross-Simons

Ross-SimonsReviews 13,368

4.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
How would you rate Ross-Simons?
grey star
grey star
grey star
grey star
grey star

Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,392
shipping
50
quality
11,828
This company responds to reviews on average within 2 days

Instant Feedback

62,069 reviews

We monitor reviews for authenticity

New York
3 reviews
1 helpful vote
Follow James D.
Unfollow James D.
Send Message
Share Review
Report Review

Always satisfied
August 28, 2022

As a repeat customer, I am always satisfied with Ross-Simons: quality, selection, prices and service... they never disappoint!

Date of experience: August 28, 2022
New Hampshire
1 review
1 helpful vote
Follow PAUL L.
Unfollow PAUL L.
Send Message
Share Review
Report Review

Easy returns
August 28, 2022

The bracelet was too small. I reordered a larger size because they made it easy to return.

Date of experience: August 28, 2022
Ohio
1 review
1 helpful vote
Follow Carol O.
Unfollow Carol O.
Send Message
Share Review
Report Review

Beautiful
August 27, 2022

Beautiful, came pretty fast, will do business in the guy.

Date of experience: August 27, 2022
New Mexico
1 review
0 helpful votes
Follow Esmeralda R.
Unfollow Esmeralda R.
Send Message
Share Review
Report Review

?
August 27, 2022

I'm not sure how to feel about it. I didn't know what to expect. I'm sort of surprised at how light it was. Under whelming is the best way to put it. I wouldn't buy again, if given the opportunity.

Date of experience: August 27, 2022
New Jersey
1 review
1 helpful vote
Follow Matthew Y.
Unfollow Matthew Y.
Send Message
Share Review
Report Review

Anniversary
August 27, 2022

Very delighted with the selection of jewelry Ross-Simons had. Always tough finding the right gift bit with so many great options ti choose from it was much easier

Date of experience: August 27, 2022
New York
1 review
0 helpful votes
Follow Donna E.
Unfollow Donna E.
Send Message
Share Review
Report Review

Nice
August 27, 2022

Overall for the price it was a nice engraved bracelet.

Date of experience: August 27, 2022
Ohio
1 review
1 helpful vote
Follow Nancy R.
Unfollow Nancy R.
Send Message
Share Review
Report Review

Very pretty
August 27, 2022

Easy ordering, great price and quick delivery. I will order from Ross-Simon again.

Date of experience: August 27, 2022
Ohio
1 review
1 helpful vote
Follow Jeffery J.
Unfollow Jeffery J.
Send Message
Share Review
Report Review

...
August 27, 2022

...

Date of experience: August 26, 2022
Pennsylvania
1 review
0 helpful votes
Follow Sandra X.
Unfollow Sandra X.
Send Message
Share Review
Report Review

Minimalist
August 27, 2022

Item #*******,. 80 ct. T. w. Multi-gemstone Station Necklace in 14K yellow gold arrived Thursday, Aug. 25, six days after the order was placed. I appreciate the updating of the tracking information. But the photo of the necklace on the model seems to be enlarged. The necklace itself, though pretty, is thinner than I anticipated. The size of the chain, 0.3 mm, though indicated on the packaging, was not listed in the specs for the item. I probably would not have ordered this particular piece had I known the chain size. Although I will keep it, unfortunately this necklace is far too delicate to be worn regularly, either alone or as a layering piece. Overall, a disappointment.

Date of experience: August 26, 2022
Pennsylvania
1 review
1 helpful vote
Follow Pamela B.
Unfollow Pamela B.
Send Message
Share Review
Report Review

Excellent
I have purchased many items and will continue

Date of experience: August 26, 2022
Virginia
2 reviews
12 helpful votes
Follow Marianne Y.
Unfollow Marianne Y.
Send Message
Share Review
Report Review

Saved by the necklace!
August 26, 2022

Our daughter's wedding was out of state and I had purchased my gown and shoes but needed a necklace and earrings to complete my outfit.
I searched all local stores and found nothing that could work for that special day.
I saw a Ross & Simon advertisement and went online to look.
I found the perfect necklace and earrings. I had them sent two day delivery and they arrived promptly in lovely packaging all boxed carefully.
The perfect pieces to complete the look.
Great price and excellent quality!
I will be shopping again!

Date of experience: August 25, 2022
Missouri
1 review
0 helpful votes
Follow Sally I.
Unfollow Sally I.
Send Message
Share Review
Report Review

I called her today to see if she had received it and has it safely inside her home. She said she received it but would not open it until tomorrow (8/26/22) on her birthday. Therefore, this is not a review because she did not write this review.

Date of experience: August 25, 2022
Texas
1 review
11 helpful votes
Follow Carol I.
Unfollow Carol I.
Send Message
Share Review
Report Review

Superb quality and service
August 25, 2022

Ross Simons always goes above and beyond to have beautiful jewelry and very good customer service.

Date of experience: August 25, 2022
Texas
1 review
10 helpful votes
Follow Belinda I.
Unfollow Belinda I.
Send Message
Share Review
Report Review

Very good quality
August 25, 2022

Very easy to order and great looking jewelry and prices.

Date of experience: August 25, 2022
Ohio
1 review
10 helpful votes
Follow Ruth A.
Unfollow Ruth A.
Send Message
Share Review
Report Review

Very satisfied!
August 25, 2022

Ross-Simons items are very beautiful and are as advertised.

Date of experience: August 25, 2022
Tennessee
1 review
9 helpful votes
Follow MELINDA F.
Unfollow MELINDA F.
Send Message
Share Review
Report Review

Beautiful earrings
August 25, 2022

Pearl studs are exactly what I wanted. Great quality

Date of experience: August 25, 2022
Pennsylvania
1 review
10 helpful votes
Follow Elizabeth O.
Unfollow Elizabeth O.
Send Message
Share Review
Report Review

Reliable Ross-Simons
August 25, 2022

As usual, my order was delivered in a timely manner. I have never had a problem with ordering or returning any item from Ross-Simons. That's saying something in today's world.

Date of experience: August 25, 2022
Florida
1 review
13 helpful votes
Follow Lisa W.
Unfollow Lisa W.
Send Message
Share Review
Report Review

Earrings
August 25, 2022

Love my new earrings! I don't have time for 50 words.

Date of experience: August 25, 2022
Arizona
1 review
0 helpful votes
Follow Maru S.
Unfollow Maru S.
Send Message
Share Review
Report Review

Good quality
August 25, 2022

Very good experience. I received on time and I like my order.

Date of experience: August 24, 2022
Ohio
1 review
6 helpful votes
Follow PAUL O.
Unfollow PAUL O.
Send Message
Share Review
Report Review

Anniversary Gift
August 25, 2022

The gift was beautiful, my wife loved it! She wore it later in the day when we went out for the evening.

Date of experience: August 24, 2022