On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I'm already getting some stocking stuffers. The necklace I bought from Ross-Simons is very elegant. It will make the perfect gift.
It was easy to navigate the online app. The product was purchased as a birthday gift for my granddaughter and she loved it.
Very happy with Purchases. Items as described. I am very pleased with Ross-Simons
Pictures of Morganite provided by Ross-Simons showed a very nice pink stone. When I received the ring I ordered, the Morganite stones in it were almost white -- and a dirty white at that. Was not pleased that the advertised ring looked so different from the actual ring I received.
Good for a child but not a wife. Pictures are very deceiving.
I ordered a gold jade necklace with butterflies and a 3 strand gold plated anklet. Both items were very nice and great for the price point. I also liked the packaging. I'll definitely be shopping with Ross-Simons again!
Thank you for the easy process in ordering... the result was a stunning bracelet.
Thank you,
Cynthia Fisher
I would like to see a nicer-looking box with the earrings, I have bought many earrings and never have seen them packaged in a bag. The packaging makes the gift look better.
Easy to order on the site and the jewelry comes very quickly.
I am absolutely delighted with this beautiful Italian 5.50 Carat Garnet Ring in 18kt Gold Over Sterling wide band! It's even prettier "in person" than pictured at the website. I love it!
This is not my first purchase, and I am very happy with the quality of the merchandise and the quick service/shipping, will purchase from them again.
I have been a customer for over 40 years. Being from RI, I know first hand the quality, style and integrity of Ross-Simons.
Our daughter is going to Love her gift! We can't wait to give her the necklace for her birthday! It is perfect!
Beautiful earrings - I got a pair for my mother as well.
Quick and easy but lacks quality for price. Stop sending me reviews
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
We understand the necklace was smaller than expected. Representing size online is a challenge. Our goal is to make shopping from home easier by including all the measurements and sizes of our jewelry. In addition, the photos of the jewelry are from our inventory and shown on our model for the best representation of the size. Returns are easy to set up online.