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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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There is no extreme waiting for your products. And I love the merchandise!
Watching sales, easy. Easy to order. These earrings shouldn't be sold. Come on, earrings over $2,000 should be worth something. These diamonds are MILK glass. You shouldn't carry these. Going back!
I was disappointed in this gift for my granddaughter…my fault. It is so very tiny that I'm almost embarrassed giving it to her.
My experience was satisfactory and the ring was very nice.
It was easy! My purchase was exactly as depicted in the on line catalog. I am very pleased!
I should have paid closer attention to the sizes in the descriptions. All three pieces caused me to have the same thought when I checked them: It is smaller than I expected.
I have a busy practice and Ross/Simmons allows me to shop in a non-pressured setting. I can review review beautiful jewelry and select from a wide array of choices for the one I love the most my wife.
Gemstones were not the best quality. I expected better quality from here.
Excellent! I did a quick internet search on the Wallace Sleigh Bell for 2022 and Ross-Simons came up at the top of the list. I was impressed by the website and decided to give it a try. I will very likely purchase again from Ross-Simons in the future.
Excellent purchase for the fold and white gold large earring backs. So please. Great fit and expected.
No - I don't want to describe my experience ce - it was excellent until I clicked on this feedback site, which limits my autonomy and pisses me off
The earrings are pretty but much smaller than indicated in the photos
I ordered the pink pearl necklace and matching earrings. I really like the necklace but will be returning the earrings as there are a couple flaws that to me are very noticeable in the surrounding diamonds / crystals. I so hope I am pleased with the next pair - BTW, they are much smaller than one might imagine looking at them online.
Only received one thing I didn't absolutely love. The set of 3 earrings--so small I've never worn them. Don't intend to. Don't know anybody who wears them that little. Very disappointed. The only thing I ever got I was not very happy with
Love my necklace! Very good quality. Heavier beads than expected, which is good! My new favorite online shopping site for jewelry.
I like that my town etc. shows up when I add the zip code. Deleting expired charge card numbers is less easy. Products are exceptional, but this time the size of the pendant was not large enough. I will need to increase my allowance and continue my search
Fast & easy; gorgeous ornament, packaged beautifully, came in good time. Will order from Ross-Simons again!
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
Thank you for your feedback. If for any reason you are not 100% satisfied with your purchase within 30-days of receipt, the piece can be returned. Returns are easy to set up online. We can be reached 24 hours a day, 7 days a week at (800) 835-0919.