business logo of Ross-Simons

Ross-SimonsReviews 13,474

4.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
How would you rate Ross-Simons?
grey star
grey star
grey star
grey star
grey star

Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,400
shipping
50
quality
11,939
This company responds to reviews on average within 2 days

Instant Feedback

62,427 reviews

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
Follow Erin C.
Unfollow Erin C.
Send Message
Share Review
Report Review

Quality not as expected
November 19, 2022

I ordered some pearl pieces and the quality was not as expected, especially for the price. Will be returning...

Date of experience: November 19, 2022
Florida
3 reviews
0 helpful votes
Follow Lisette I.
Unfollow Lisette I.
Send Message
Share Review
Report Review

Good
November 19, 2022

Always the best! Surprise of the variety and quality of R&S!

Date of experience: November 19, 2022
New Jersey
1 review
0 helpful votes
Follow Nancy R.
Unfollow Nancy R.
Send Message
Share Review
Report Review

I don't give reviews
November 19, 2022

You asked for a rating…I gave the rating.

Dmbdmbdmb

Date of experience: November 18, 2022
California
1 review
0 helpful votes
Follow Eva A.
Unfollow Eva A.
Send Message
Share Review
Report Review

Great so far.
November 18, 2022

I've only received 1 of 2 orders. I like your jewelery and your customer service. Thank you

Date of experience: November 18, 2022
Colorado
1 review
0 helpful votes
Follow Jenine Q.
Unfollow Jenine Q.
Send Message
Share Review
Report Review

Great Company
November 17, 2022

I was able to locate the item I was looking for quickly and easily on Ross-Simons website. Great price and fantastic quality. My item shipped and was received quickly.

Date of experience: November 17, 2022
New Hampshire
1 review
1 helpful vote
Follow Sandra G.
Unfollow Sandra G.
Send Message
Share Review
Report Review

All is great. No issues at all. Smooth and easy on line process

Date of experience: November 16, 2022
Ohio
1 review
1 helpful vote
Follow Gayle Z.
Unfollow Gayle Z.
Send Message
Share Review
Report Review

Late notification of shipment arrival;
November 16, 2022

Easy ordering
Picked up package long before I was notified it arrived

Date of experience: November 16, 2022
Florida
1 review
0 helpful votes
Follow Linda B.
Unfollow Linda B.
Send Message
Share Review
Report Review

Very easy to order, as with most people now it's so easy to order on line and have it sent to your home, you can always have it sent to another home when it's a gift.

Date of experience: November 16, 2022

It's always easy to place an order
November 9, 2022
Previous review

It's always easy to place an order

Date of experience: November 9, 2022
Florida
1 review
0 helpful votes
Follow Pam Q.
Unfollow Pam Q.
Send Message
Share Review
Report Review

Proud American
November 16, 2022

Love my American Flag pin
It's the perfect size & very high quality. I like to wear something patriotic on Veterans Day, Memorial Day, etc…. This is perfect to make any outfit special

Date of experience: November 16, 2022
Washington
2 reviews
0 helpful votes
Follow Janet G.
Unfollow Janet G.
Send Message
Share Review
Report Review

Gold Bracelet
November 16, 2022

Lovely bracelet and pricey, though it was on sale. I still love it!

Date of experience: November 15, 2022
Alabama
1 review
1 helpful vote
Follow DORIS A.
Unfollow DORIS A.
Send Message
Share Review
Report Review

Review
November 16, 2022
Updated review

Easy, quick, convenient.
Beautiful merchandise. I introduced my daughter to Ross Simons and now she is a customer!

Date of experience: November 15, 2022

Easy and convenient!
May 30, 2022
Previous review

Easy and convenient!

Date of experience: May 30, 2022
Florida
2 reviews
0 helpful votes
Follow Jeanne R.
Unfollow Jeanne R.
Send Message
Share Review
Report Review

Earrings
November 15, 2022

They are a lot smaller than the picture for the money.

Date of experience: November 15, 2022
New York
1 review
0 helpful votes
Follow Susan C.
Unfollow Susan C.
Send Message
Share Review
Report Review

Not at all as pictured
November 14, 2022

Ordered nameplate for my granddaughter. Photo in advertisement looked lovely. Actual product appears cheap

Date of experience: November 14, 2022
California
1 review
0 helpful votes
Follow Dee L.
Unfollow Dee L.
Send Message
Share Review
Report Review

Beautiful.
November 14, 2022

I'm keeping 3 of the items as they're beautiful but I'm returning one item because it is not what I thought it was.

Date of experience: November 14, 2022
Colorado
1 review
0 helpful votes
Follow Cheryl V.
Unfollow Cheryl V.
Send Message
Share Review
Report Review

Ring for my daughter
November 14, 2022

Delighted with product and time of delivery. Found website difficult to order from, but that's the only problem.

Date of experience: November 14, 2022
Ohio
1 review
0 helpful votes
Follow Benita Z.
Unfollow Benita Z.
Send Message
Share Review
Report Review

Happy customer
November 14, 2022

Site is easy to use and deals are great. The speed with which the items are delivered is amazing! I have been satisfied with all my purchases and will continue to shop with you.

Date of experience: November 13, 2022
Ohio
1 review
0 helpful votes
Follow Michael T.
Unfollow Michael T.
Send Message
Share Review
Report Review

We have always been pleased with the quality of jewelry purchased, and will continue to purchase as needed from Ross Simons

Date of experience: November 13, 2022
New York
1 review
0 helpful votes
Follow David P.
Unfollow David P.
Send Message
Share Review
Report Review

Satisfied son
November 13, 2022

I'm pretty satisfied with my purchase it looks as good as it is advertised

Date of experience: November 13, 2022
North Carolina
1 review
0 helpful votes
Follow Michael D.
Unfollow Michael D.
Send Message
Share Review
Report Review

Earring purchase
November 13, 2022

Easy and quick once you know what you're looking for. Anyway, I've been an R&S customer for many years.

Date of experience: November 13, 2022
New York
1 review
0 helpful votes
Follow Patricia A.
Unfollow Patricia A.
Send Message
Share Review
Report Review

Very satisfied
November 13, 2022

Easy website to use and the product was more than expected. Sometime Bali jewerly his heavy but this piece was the perfect weight and can be worn everydau

Date of experience: November 13, 2022