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Roomster

How would you rate Roomster?
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California
4 reviews
1 helpful vote
Follow Dan L.
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I never use any online services but Roomster was great! Super clean design and useful, functional tools. Great resource to find roommates or list rooms for rent. I never think a online rental website can take a major part in our life.

Date of experience: March 12, 2015
Utah
3 reviews
20 helpful votes
Follow Albert K.
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I have moved in and out of so many places in this city, I am basically more experienced than half of these brokers out there. I can not stand a slow hunt, and when I am out in the field, I like to keep it no nonsense. Used to frequented all sorts of other websites, from apartment finder, to street easy, to the obvious craigslist. None of those have come close to the results I have seen with Roomster.com. If you want it fast and secure, stop looking at those other sites, because as you will realize, they just dont make the cut.

Date of experience: October 9, 2015
California
1 review
0 helpful votes
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You cost more
April 3, 2021

You cost more. Not sure if it's worth it yet. From what I can tell your profile information isn't as easily read or well covered as your competition. Information was not easy to fill in or included on most of the profiles i've read so far.

Date of experience: March 4, 2021
Kentucky
1 review
0 helpful votes
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The system was not accepting valid payment, forcing me to use a secondary means of providing the exact same payment. I will be extremely upset if that turned out to be a false negative and in fact charged my card multiple times.

Roomster attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 22, 2021
Illinois
3 reviews
6 helpful votes
Follow Savion S.
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I personally have had an ok experience. I would have rated this site with 3 stars, except for the fact that I didn't know that after your initial subscription it gets renewed for 30 more days at $29.95. Other than that, I like their "Megaphone" feature which allows you to blast out a message to a lot of people that are looking for roommates in the same area you are looking to rent. We'll see if I have any luck finding a roommate on this site...

Date of experience: January 17, 2013
Bulgaria
4 reviews
7 helpful votes
Follow George C.
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I had a great apartment, but needed a sub-letter to move in so that I could finish out the lease. When this girl Denise said she could move in AND pay all five months up front, that sounded great. The bad part was everything that followed. She was ambiguously employed and would be up all hours doing coke with her friends, sleeping all day, and generally acting like an insane person. One time, I woke up in the middle of the night, and she was sitting on the edge of my bed talking to me in a creepy whisper voice, saying, “I’m so mad, Julie. I’m so mad.” I don’t know what she was talking about, but I tried to usher her out as quickly as possible. Eventually I got rid of her and listed the room for rent on Roomster. They have some great tools for listing rooms and it helped fill it with a suitable person really fast. Would definitely recommend to anyone I had a very good experience with Roomster.

Date of experience: February 16, 2015
Texas
1 review
3 helpful votes
Follow Jadyn W.
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The fact that you make me pay 10 dollars to read a message is unbelievable. And the fact that my subscription 'automatically renews' itself unless I cancel it is just taking advantage of people. Come on guys. Half of us on this app are starving college students. That's why we are on roomster: to look for a roommate because we can't afford our own place. And then you make us pay 10 dollars to view a message. And it's not like the 10 dollar subscription is a lifetime subscription. No. We have to keep making monthly payments just to view messages. I'm sure no human actually reads these complaints but whatever.

Date of experience: March 22, 2022
John S. Roomster Rep
over a year old

Yes. We read them all. Sorry that you are not happy that we charge, but that's how the economy works. We provide a service and charge for it.

Australia
4 reviews
11 helpful votes
Follow Darrell G.
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I always support Roomster.com because when I needed any room then I took it from Roomster.com within 2 weeks according to my choice. I found the site to be easy to use and straight forward. So I can say that Roomster is best.

Date of experience: October 1, 2014
RU
2 reviews
4 helpful votes
Follow Samuels R.
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I needed to move out of my apartment unexpectedly so I put an ad up on Roomster and was surprised as to how quickly the responses came in! It took no time at all to actually find a place I loved and it didn’t hurt that the people are fantastic! What I really like about this site is that if you are active on there and login often, your ad gets bumped up and becomes more visible. So by being more active, you will actually speed up the process of finding a place! Love it!

Date of experience: May 6, 2015
Virginia
2 reviews
7 helpful votes
Follow Alfred A.
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Genius! Roomster started out as a way for us to find a short term place in New York whilst in the process of moving. Since then we have used it again. The website helps you find what you are looking for and functions just as expected. I will continue to use them for my future moving experiences or until the time comes when we decide to purchase a home of our own.

Date of experience: June 2, 2015
Arizona
1 review
5 helpful votes
Follow kayla h.
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Roomster is absolutely horrendous do not use them! They claim to be free and then they make you pay for a subscription, and then they charged you 30 dollars. They also do not have a proper contact phone number! And they take forever to respond on the 24/7 chat, and also I had no luck at all finding a roommate. I contacted several people and still never heard anything. The associates on the help line are extremely rude as well. STAY FAR AWAY!

Date of experience: April 11, 2014
Bangladesh
1 review
4 helpful votes
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I am not interested to spend more money for accommodation. That’s why, I always share my room with other. I got one roommate from a large number of desirable roommates on Roomster. I communicated with him and now sharing my room. Roomster.com giving the great services for their consumers.

Date of experience: October 8, 2014
Spain
4 reviews
13 helpful votes
Follow Charles J.
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I just moved to New York City to work as a yoga instructor at my friends studio in SoHo. I fell in love with this city the moment I arrived and knew that this next chapter in my life would be full of adventures and exciting things. When I first arrived I was staying with my cousin but it turned out to be too much of a hassle because he was always getting home very late and I didn’t have a set of keys so was forced to wait for him. I started looking into getting my own place and I found Roomster. At first glance the site is really nicely laid out and they have a bunch of features that are extremely useful, especially the Maps feature. After about two weeks on the site I found an amazing room to rent super close to the yoga studio! So excited for what the future holds, thank you Roomster!

Date of experience: December 11, 2014
California
1 review
0 helpful votes
Follow Nichole O.
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Not much is required to post a listing, so very often I am uncertain whether or not the posting is a scam or whether I would be safe/unsafe by agreeing to go view the space. For example, no pictures, no profile filled outs, and no assurance that Roomster has any idea who these individuals are (in case something were to happen to me while viewing what I thought was a possible space for rent).

Date of experience: April 9, 2022
Spain
2 reviews
5 helpful votes
Follow Michael S.
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My friend and I were looking for an apartment to move into together and we were so happy when we came across ROOMSTER! We really wanted to find a place together and came across this great apartment in the Financial District. I don’t think we would have ever found it without Roomster! We will be living with this great girl who actually ran into trouble when her former two roommates decided to move out at the same time. It all worked out so great and the funny thing is that my friend went to the same college as her! Such a small world!

Date of experience: May 8, 2015
France
3 reviews
18 helpful votes
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Roomster helped me find a really nice room to rent when I was studying abroad. It was always my dream to study the culinary arts in Europe after experiencing some of the best cuisine of my life there. One particular chef in Italy inspired me so much with his passion that I knew I wanted to embody that mentality. After securing an apprenticeship with a respected chef in England I started looking into housing solutions and different options. Most of the stuff I found was extremely expensive and at first I was very worried that I would not find anything reasonable enough to fit my budget. After I found Roomster that worry was gone! They have so many listings that I’m sure there is something there for anybody no matter what their financial situation is. I found a really amazing deal to rent a room in a flat in Shoreditch in the East End and I’m beyond thrilled to begin this next chapter of my evolution!

Date of experience: December 12, 2014
New York
2 reviews
16 helpful votes
Follow Sativa R.
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At times in can seem like the task of finding a decent roommate in a decent time frame is an ill fated cause from the start, however, Roomster is here to abate your roommate woes! I absolutely love this site. So simple to use and a great resource, much better than airbnb!

Date of experience: November 2, 2014
Illinois
2 reviews
0 helpful votes
Follow Abby U.
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The messages I was getting when I had my subscription previously were either not serious or from candidates that I would consider in my search. The process was not selective and anyone could message me. The site is also too expensive for the roommate options it gives, but I would like to see the messages I have received. I think it's extremely unhelpful and deceptive that messages cannot be read before paid subscriptions since that's not initially advertised.

Date of experience: November 17, 2020
California
1 review
0 helpful votes
Follow Nikita O.
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Last time I didn't find any places from the "many" advertised. Perhaps I'm doing something wrong. Please advise me. I need a one or two bedroom flat or guest house in the Hollywood Hills or west as far as Santa Monica.

Roomster attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 2, 2020
Bangladesh
1 review
30 helpful votes
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Never had an issue with my roommates before but of late they have been extremely messy and have been leaving crap all around the house and I got sick of cleaning up after them. My cousin told me bout Roomster and I found a really sweet deal for a room to rent on the cheap.

Date of experience: November 3, 2014

Overview

Roomster has a rating of 2.2 stars from 4,115 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Roomster most frequently mention customer service, credit card and read messages. Roomster ranks 2nd among Roommate sites.

service
368
value
341
shipping
168
returns
236
quality
424
This company does not typically respond to reviews