From the business
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla Reviews Summary
Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Navigating the site for what I needed was easy and straightforward. The pricing was competitive and overall the experience was much smoother and easier than other sites.
Shipping came faster than originally expected, and I was notified via emails on all shipping changes
Awesome website, best service, fast shipping, amazing products!
Legit
Fast easy great people always willing to get it done
I had a great experience with reveille! I would recommend this site to anybody.
Two Brothers slip on muffler came without pipe clamp and nut,bolt and washer to hang it
I had a part break on my helmet. It was still under warranty. I contacted customer support. They did all the leg work with Icon and sent me return labels to ship my helmet back. Can't ask for better service!
Great customer service. Very friendly and helpful.
I have never purchased a helmet online before so I had a few questions. I made 2 phone calls and got all the information I needed to answer my questions about the purchase I was going to make. Great customer service. Thank you.
RevZilla is great for gear and part selection, they've got most big brands in stock as well as fair prices.
If I could come up with one issue, though, it would be stock. Some popular item sizes are often out of stock for a while, riding gear in particular but also parts. I cannot tell if it is supply chain or manufacturer stock issues but it is an issue nonetheless.
Other than that, the website is easy to traverse (although I wish there was an non-stick filter option). Customer service has also been great in the past and the return process is possibly the easiest I've ever dealt with. I certainly appreciate the military discount as well.
Tried to order a Saddlemen road sofa a couple months ago. Opted to have them notify me when in stock. I was surprised when they did and how fast it came! Thank you so much. We are loving our new seat!
I have been searching online for a helmet that fit great and safe but didn't break the bank. Busy with work not having time. Makes it difficult for me to go to a store and try on helmets after helmet and not wanting to spend over $400 on a helmet I started to order online and oh boy was it difficult. Amazon was great on returns but others not so great after trying about 8 different helmets and returning them I was about to give up nothing fit right. Then RevZilla youtube popped up on my phone reviewing the Sedici Sistema II helmet and I said let's give it one more try I have never ordered from RevZilla before and they seemed most reputable. Thank God I did because I'm in love with this helmet the fit is perfect and you can even customize it more removing some foam padding at the top which is a top tier feature on some High-end helmets but I didn't have to do any adjustments this helmet was made by customer reviews just check it out on YouTube. https://youtu.be/FN-Gc1k7YjE?si=mqmdNGghs4CK_hFg
Sell quality merchandise, fast shipping from warehouse, and no damage during shipment. Customer service representatives are knowledge, friendly, and stand by their customers.
First time buying here, great selection on motorcycle.
Smooth transection!
A++
I had no problem finding gloves that worked for me. They're were many options for anyone.
They helmet came in 3 days I think and I've only used it once but I really like it. Although it pictures a dark visor and comes with only a clear one.
It was quick and easy to order from the site and Revzilla shipped my items fast!
Arrived in short time and with no issues and it was a great experience
Revzilla makes online shopping easy. I love the video reviews of the products.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you taking the time to fill out our survey and sharing your feedback on your shopping experience. We appreciate all feedback and suggestions on your experience. We looked into your issue and see that you spoke with a member of our team and they were able to resolve your issue. We are always looking to improve our customer's shopping experience. And are committed to providing our riders with the best customer service.