From the business
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla Reviews Summary
Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Products were just as described. Excellent customer service!
Ordered tires on a Friday afternoon that not in stock anywhere in town and they were delivered Saturday afternoon. Definitely pays to have the free 2 day shipping with the membership.
I placed my order late in the day on a Friday antisapating it wouldn't ship until Monday. To my surprise they had it out the door before the end of the day the same day I ordered it. RZ is not always the cheapest, but sometimes quick service is more important than cheap.
From start to finish, great experience. This was a huge update to safety equipment, including a helmet, our first airbag vests - Alpinestars for me, Klim for her. More and better CE Level 2 armor, tire inflation devices, etc. There's always uncertainty when ordering online, and I really did look to see if some of the items I was looking for were available at the reasonably close Cycle Gear but alas, no. So I got into an online chat with the Geeks there at 'Zilla and was very happy with the sizing recommendations that I received. Everything fit extremely well except the helmet, an AGV K6 S, which is not available in 2XL in my color way at this time. Dang. But super easy to return & be credited, so it's all good. An outstanding experience that I highly recommend.
Love you guys! This is the Amazon of the two-wheel world, but better: I can always hop on and get help, opinions, etc. through Chat. Unfortunately, this also means I spend a lot of money here...
It was awesome! My son ask for a tire for his motorcycle, and the next day we got it! Wow!
The Pirelli route MT 66 tire is grippy and long life for the money. Glad to be able to to get a tire mounting at cycle gear for the lower internally bought rate. (same company - they honor it)
Was not able to use my discount code.
For my first purchase like it was offered.
Shipping was slower than I was expecting.
Found what I needed quickly. Manuals provided numbers, etc.
Only issue I had was with the shipping company, as the box arrived pretty well damaged. Even the boxes that were inside holding the product (bulbs for tail light) were damaged. Fortunately, the bulbs themselves were not damaged.
There is always great gear and even better sales and discounts, I will always recommend revzilla for all online motorcycle needs.
Navigating the site for what I needed was easy and straightforward. The pricing was competitive and overall the experience was much smoother and easier than other sites.
Shipping came faster than originally expected, and I was notified via emails on all shipping changes
Awesome website, best service, fast shipping, amazing products!
Legit
Fast easy great people always willing to get it done
I had a great experience with reveille! I would recommend this site to anybody.
Two Brothers slip on muffler came without pipe clamp and nut,bolt and washer to hang it
We appreciate you taking the time to fill out our survey and sharing your feedback on your shopping experience. We appreciate all feedback and suggestions on your experience. We looked into your issue and see that you spoke with a member of our team and they were able to resolve your issue. We are always looking to improve our customer's shopping experience. And are committed to providing our riders with the best customer service.
I had a part break on my helmet. It was still under warranty. I contacted customer support. They did all the leg work with Icon and sent me return labels to ship my helmet back. Can't ask for better service!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We do apologize you had an issue with the promo code. Often our promo codes do have restrictions that are placed by the brand/manufacturer. ***Exclusions do apply*** I have added a link below to our exclusions. Additional restrictions can apply depending on the promotion. Please reach out to us anytime you have questions regarding any of our promo codes before placing the order and we will be glad to assist and confirm any exclusions or restrictions. Once again, we appreciate your feedback and we look forward to doing business with you in the future.
https://www.revzilla.com/promo-exclusions