Overview
Reservation Desk has a rating of 4.4 stars from 7,360 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process and book online. Reservation Desk ranks 3rd among Vacation sites.
Instant Feedback
It was easy to understand and they made it real affordable by placing the rooms accordingly
I highly recommend it
Easy peazy.
Picked hotel, dates and room type then proceeded to check out… no crazy ads or pop ups.
Confirmation email was in inbox so promptly!
Thank you for your review, Terrlynn. Our goal is to provide a booking process that is quick and seamless for our customers. We look forward to your next booking with us!
The process was quick, easy and convenient. That nails it. I have to include at least 50 characters, so here goes. 50 49 48 47 46 45 44 43 42 41...Are you really going to make me to through all this? It was easy, quick and convenient. Take the win, for heaven's sake.
Thank you for taking the time to share your feedback regarding the booking process, Jim. Your review is incredibly valuable to us, and we appreciate your insights. Thanks for choosing to book through our platform!
Making my recent hotel reservation for Franklin, TN ws a snap! The entire reservation took only a few minutes, and was easy and painless. I completed my stay and was very satisfied wityh my choice and the fine service I got. Thanks Reservation Desk! I'll be back again!
Thank you for your review, Wayne. Our goal is to provide a booking process that is quick and seamless for our customers. We look forward to your next booking with us!
Excellent Why do I need to enter 50 characters to simply say that ease and responsiveness was Excellent
Thank you for taking the time to review us and provide feedback, Carl. Your insights are incredibly valuable and greatly appreciated.
Reservations were easy and convenient. I appreciate the user friendly options to reserve my vacation.
Thank you for taking the time to leave us a review, Narada. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and efficient experience for our users. Your feedback is greatly appreciated as it helps us continue to improve and serve you better. We look forward to your next booking with us!
Just be careful, when it states fully refundable, it dues not include the booking service fee of $18.
Thank you for your review and feedback, Dario. We understand your concern about the nonrefundable service fee. The information regarding the service fee is found on the checkout page. For all bookings, we require acknowledgment of the terms and conditions of the reservation before it can be completed.
We are booking for a cheer competition. And the site was very helpful quick and easy. And lots a of availability. A lot of our teammates will be staying here as well.
Thank you for taking the time to leave us a review, Gabriela. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and efficient experience for our users. Your feedback is greatly appreciated as it helps us continue to improve and serve you better. We look forward to your next booking with us!
I had a previous reservation at another hotel, but the reviews were so terrible, I wasn't feeling safe. I decided to cancel and change to this hotel. The link on the website for the conference I'm attending didn't work, so I went directly to the hotel website and booked through Sitejabber. It was fast and easy.
Thank you! I'm looking forward to being there.
Thank you for choosing to book with us, Steven. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!
Glad I could book, did call in but the booking agent tried to charge me more than the website had to book on line to get a lower rate.
Thank you for your review, Brett. To provide our customers with accurate pricing we request that hotels send us the current rates available for their rooms at regular intervals. Our rates are constantly updating and changing, so the rate you found online could differ from the rate one of our agents provided. We apologize for any inconvenience. If you need any help with your reservation, you may contact our escalations team at support@reservationdesk.com.
Website user friendly easy to navigate
Wish you took discover credit cards
Have stayed at this hotel before
Very nice
Thank you for taking the time to leave us a review, Linda. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and efficient experience for our users. Your feedback is greatly appreciated as it helps us continue to improve and serve you better. We look forward to your next booking with us!
Great and easy to navigate throught the system.
Looking forward tot the stay at the Frury In Galleria
Thank you for taking the time to leave us a review, Flora. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and efficient experience for our users. Your feedback is greatly appreciated as it helps us continue to improve and serve you better. We look forward to your next booking with us!
M not to savy with technology but booking a room at the golden nugget was very simple using my I phone
Thanks for your review, Jesse. We truly appreciate your business and are grateful that you decided to book with us. Enjoy your stay!
Thank you! Great easy and so simple to book! We have alwasy stayed here for the past 10 years we have come to Lincoln! Thakn you thank you than you!
You're welcome! Thanks for your review, Tom. We truly appreciate your business and are grateful that you decided to book with us. Enjoy your stay!
The booking experience was seamless. I was able to find a last minute room within a matter of minutes.
Thank you for taking the time to share your feedback regarding the booking process, Jason. Your review is incredibly valuable to us, and we appreciate your insights. Thanks for choosing to book through our platform!
Easy convenient every thing clean. Staff does excellent job at attendant in a accomdating all needs.
Thanks for your review, Max. We truly appreciate your business and are grateful that you decided to book with us
I love the desoto me and Wendy have stayed there many times. We are getting married next Friday and coming to stay with y'all the next night for our honeymoon so y'all make it special for us please.
Congratulations! Thank you for choosing to book with us, Jonathan. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!
Stayed here several years ago and thought the facilities were first rate. The place is a bit off the beaten path but worth the effort once you get there.
Thank you for choosing to book with us, David. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!
Awful, horrible, disgusting, no service, undernming, on and on.worst service ever and I'll be spreading the word.
Laura-Lee, we’re sorry to learn about the difficulties you experienced when you arrived at the hotel. Our platform is Reservation Desk, and we are an online travel agency that books reservations for over 200,000 hotels worldwide. We are pleased you decided to book with us and would love to know more about your booking experience. If you need further assistance, please feel free to contact our escalations team at support@reservationdesk.com. We’re here to help and will do our best to assist you.
I reserved 2 adjoining rooms. When we arrived they only had me down for 1 room. While they gave us a second room, they were not adjoining. Because of kids this wasn't convenient at all. Unfortunately, the room I received felt very dirty because of the HUGE stain on the carpet. Thank goodness I had my slippers. The manager called the next day apologizing for the mix up on the rooms and said one of the rooms would be free of charge. It's been a month and I still haven't gotten my money back. I'll definitely go elsewhere next time. Beware the ask for proof of purchase although giving a itinerary #. I'm so done. That's what an itinerary # is fore DUH! And you have create an account for your review to be seen Now I'm MAD - AGAIN!
Thank you for bringing this to our attention, Chris. To assist you further, I will share your feedback with our escalations team to investigate this matter thoroughly. If you need assistance with your reservation, please don’t hesitate to contact us at support@reservationdesk.com. We're here to help!
--Rachael, Review Manager
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking the time to leave us a review, George. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable to us as we strive to provide the best possible service. We look forward to assisting you again in the future!