Overview
Reservation Desk has a rating of 4.4 stars from 7,360 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process and book online. Reservation Desk ranks 3rd among Vacation sites.
Instant Feedback
Reservations were easy. Taxes and fees are high. Rates are average. This will be my first visit so ask me after my stay.
There was no direct phone number to call the hotel to ask if all rooms were dog friendly… I called the only associated number with the property(reservation desk)
I could have saved myself a lot more if I just booked through Expedia like I had planned. Paid more money and should have just showed up to the property with my dog.Waste of time unless you are incompetent and don't know how to reserve online
Thank you for your review and feedback, Pamela. We sincerely apologize for any difficulties you encountered with your reservation. Thank you for sharing your experience as it helps us continually make improvements to our process. I will share your insights with the appropriate teams. If you need further assistance with your reservation or have additional questions, please don’t hesitate to contact our escalations team at support@reservationdesk.com. We’re here to help!
--Rachael, Review Manager
I booked my room but did not receive a VIP rate. I just stayed there a month ago and paid $500 a night and didn't receive any VIP then either. This will be my last time booking a room at the casino. Not impressed when I'm told I will have VIP rate.
Thanks for your review, Melissa. We apologize for any confusion with the rate. You may want to contact the hotel directly about special reservation rates and discounts. We are an online travel agency and don't have this option when you make a reservation. If you’d like more help with your reservation, you may also contact our escalations team at support@reservationdesk.com.
Easy to use and quick. Relatively painless, except needing to submit this review as part of the email confirmation.
Thank you for taking the time to review us and provide feedback, Kevin. Your insights are incredibly valuable and greatly appreciated.
The reservation process was very easy to use! Happy with website and hope the hotel experience is
Just as wonderful!
Thank you for taking the time to leave us a review, Patti. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and efficient experience for our users. Your feedback is greatly appreciated as it helps us continue to improve and serve you better. We look forward to your next booking with us!
We have never stayed with you but seeing the outside of the resort we just had to celebrate our 50th anniversary with you
Thank you for choosing to book with us, Zondra. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!
I searched for a booking link to La Quinta. Reservation Desk provided a fake link to their website. Naughty naugthy.
Thank you for your review, Roy. We sincerely apologize for any confusion between the hotel and our booking service. Our platform, Reservation Desk, is an online travel agency that offers listings for over 200,000 hotels worldwide. We are pleased you decided to book with us. If you need further assistance with your reservation, please feel free to contact our escalations team at support@reservationdesk.com. We’re here to help and will do our best to assist you.
Had a smooth transaction experience with both a cancelation and rebooking. Initially booked the wrong dates, so I needed to cancel and rebook the right dates. Smooth easy transactions.
Thank you for taking the time to share your feedback regarding the booking process, Dave. We're happy to know you had a positive experience with us. Your review is incredibly valuable to us, and we appreciate your insights. Thanks for choosing to book through our platform!
Great follow-up. Credit card # in automatic submission must have changed. Agent called promptly and reserved over the telephone
Thank you for taking the time to review us and provide feedback, Nicholas. Your insights are incredibly valuable and greatly appreciated.
I stay here everytime I am there. The staff is friendly and it is located righ the the heart of Harrison.
Thank you for choosing to book with us, Francine. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!
Fast, handled professionally. There really aren't fifty words to say about booking a hotel room. Good good good good good good.
Thank you for choosing to book with us, Floyd. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!
Easy booking and ok prices for the rooms at this location but would like to be able to get discounts for next visit.
Michelle, thank you for taking the time to share your feedback regarding the booking process. Your review is incredibly valuable to us, and we appreciate your insights. Thanks for choosing to book through our platform!
Better then in person thank you. Couldn't use my visa debit card in person. Not impressed. It's still a Visa card Online is much better. Thank you
Thank you for taking the time to leave us a review, Debbie. We are happy to know you had a positive experience with our online booking system. Your feedback is greatly appreciated as it helps us continue to improve our platform. We look forward to your next booking with us!
Easy Peasy Booking. I went into the site and managed to get my reservation booked without any issues
Thank you for taking the time to leave a review, Jennifer. We're delighted to know you found our website easy to navigate and user-friendly. Your feedback is incredibly valuable to us, as we are always improving and developing our customer experience.
Standard online form. No problems encountered. Have used forms simular to this one many times when booking a hotel.
Thank you for taking the time to leave us a review, David. We are happy to know you had a positive experience with our online booking system. Your feedback is greatly appreciated as it helps us continue to improve our platform. We look forward to your next booking with us!
This was my first time using Reserrvation Desk.
Took less than 5 minutes to reserve a room with no trouble at all 😎
Thank you for leaving a review, Jennifer! We love our first-time customers and truly appreciate your feedback. It's great to know that your experience with us was positive, and we look forward to your next booking!
Excited to come stay and see what gatlinburg. Not familiar with booking online so you're help is appreciated
Thank you for choosing to book with us, Jay. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!
Very easy to book online, confirmation came immediately. I will definitely let people know this is the website to use. I am very happy with the results. Thank you
Thank you for taking the time to leave us a review, Kristen. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and efficient experience for our users. Your feedback is greatly appreciated as it helps us continue to improve and serve you better. We look forward to your next booking! Also, thanks for recommending us!
Total time it took to review my room options and check in was about 10 minutes, including fishing my credit card out of my wallet.
Thank you for taking the time to leave us a review, Jan. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and efficient experience for our users. Your feedback is greatly appreciated as it helps us continue to improve and serve you better. We look forward to your next booking with us!
Free breakfast in morning was COLD. Coffee was cold and had to heat up in microwave everything.
The room was always cold.
- Visit Website
- South Jordan, UT
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking the time to leave us a review, Michael. We are happy to know you had a positive experience with our online booking system. Your feedback is greatly appreciated as it helps us continue to improve our platform. We look forward to your next booking with us!