From the business
Since 2007, we have been revolutionizing the incentive travel industry. We fulfill high-value vacations from our partner companies at tens of thousands of hotels worldwide.
Today, we fulfill more vacations than all other incentive travel companies combined. Our partner companies trust us to provide their clients with a great complimentary hotel stay and excellent service. We make sure to only offer quality accommodations so that’s why all of our hotel options have a traveler rating of at least 4 out of 5 on TripAdvisor.
In over a decade, we’ve grown from a small office of 12 employees into a company of over 250 travel-loving teammates working across 4 countries. We are one of the globe’s top travel companies, working with leading hotel brands like Marriott, Hilton, Wyndham, Hyatt hotels and much more.
RedeemVacations.com
300 S. E 2nd Street,
Suite600,
Ft. Lauderdale, Florida 33301.
RedeemVacations Reviews Summary
RedeemVacations has a rating of 4.1 stars from 728 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RedeemVacations most frequently mention great experience, customer service and travel agent. RedeemVacations ranks 8th among Vacation sites.
Instant Feedback
Anthony helped me today with some very specific questions that i had about the trip to hawaii and he was very respectful and generous. He was able to give me more information than anyone else this whole time and he made it seem so simple but he also ask me if there was anything else that he could possibly do to help me in any kind of way and i told him no thank you but i did appreciate him at least making sure i was clear on everything
I bought a gun and received a hotel in Hawaii, I only got paid taxes and travel. Legit even though it sounds too good to be true
Great service, Great location with views of the lake. Close by to eateries and marina. Very close to supermarkets.
Since I was not able to find any acceptable hotels available after checking multiple times over the past year. I requested a refund with Erica in a chat and she advised I should receive a refund within 5-10 business days.
Joshua was able to help me out so happy I chose this company to travel with! Thank you Redeem Vacations for good service
The customer representative was awesome and patient with me. I asked several questions and every time the conversation was ending, I had another question. So excited for the upcoming trip!
Good business to use. Didn't have any problems. Everyone I spoke with was nice and friendly and answered any questions that I had.
This has been the most amazing trip ever. Very easy to redeem. Never have we experienced something so amazing
Exactly as advertised. Highly reduced rate at hotel stay. Not free but a lot cheaper than would. E normally.
Hotel room was clean, bed was super comfortable and the staff were helpful and polite, and everything you want is close buy
Redeem Vaccination came through for me, be sure to check them out. They delivered what they promised.
Una experiencia muy buena. Destaco la limpieza del apartamento y la comodidad, te sientes como en casa y tienes todos los servicios cerca
Lifeguard man was rude and was busy playing video games while he was on duty rather than helping people
We stayed from April 21 thru 24th of 2025. The hotel was excellent. All the staff was amazing and the breakfast was wonderful. I do recommend It to everyone. Hotel was very clean.
Very prompt and helpful customer service answered all my questions with patience and understanding. Highly recommended
Amazing customer support. Michelle and Frances went above and beyond to help me and stayed in constant contact until my issue was resolved. 5 STARS!
The person I talked to was quick, efficient and quickly resolved my problem. The process was simple as logging in and chat.
They were able to accommodate my needs. I was very pleased with the results.
Customer service is good. I can see they are trying very hard to please their customers. However, it will be helpful that the fee itself might equal your budget for a hotel and that the hotel have limited number of days. It would be nice if they dont ask for the fee, instead show you what hotel is available and what date then ask for a fee. If they need to get paid for their service, then ask for a front up service fee. This way, the customers will not feel being duped, the service rendered is paid. After all, most of us do earn a living, so they need to.
We had a lovely trip in Grand Oasis Palm. We were able to save a thousand bucks on this beautiful vacation!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members