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RedeemVacationsReviews 728

4.1

From the business

Since 2007, we have been revolutionizing the incentive travel industry. We fulfill high-value vacations from our partner companies at tens of thousands of hotels worldwide.
Today, we fulfill more vacations than all other incentive travel companies combined. Our partner companies trust us to provide their clients with a great complimentary hotel stay and excellent service. We make sure to only offer quality accommodations so that’s why all of our hotel options have a traveler rating of at least 4 out of 5 on TripAdvisor.

In over a decade, we’ve grown from a small office of 12 employees into a company of over 250 travel-loving teammates working across 4 countries. We are one of the globe’s top travel companies, working with leading hotel brands like Marriott, Hilton, Wyndham, Hyatt hotels and much more.

RedeemVacations.com
300 S. E 2nd Street,
Suite600,
Ft. Lauderdale, Florida 33301.


redeemvacations.com
Ft.Lauderdale, Florida 3330, United States
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RedeemVacations Reviews Summary

RedeemVacations has a rating of 4.1 stars from 728 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RedeemVacations most frequently mention great experience, customer service and travel agent. RedeemVacations ranks 8th among Vacation sites.

service
145
value
130
quality
124
This company responds to reviews on average within 6 days

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14,873 reviews
Mississippi
1 review
0 helpful votes
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Redeeming vacation
March 15, 2021

So far, my experience as been easy to do. Looking forward to my vacation!

Date of experience: February 11, 2021
GB
1 review
0 helpful votes
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To be honest, it was an absolute bargain (even after I paid the taxes and fees)

Date of experience: February 11, 2021
Canada
1 review
0 helpful votes
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Wow so simple and BAM I have a Vacation!
February 10, 2021
Updated review

I have friends in Playa Del Carmen and I love the people in Mexico! :)

Date of experience: February 10, 2021

I have friends in Playa Del Carmen and I love the people...
February 9, 2021
Previous review

I have friends in Playa Del Carmen and I love the people in Mexico! :)

Date of experience: February 9, 2021
Ohio
1 review
1 helpful vote
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Las Vegas
March 12, 2021

Completing the activation and everything was fine and easy, BUT you do not give a nice selections of rooms and cannot do weekends. That is a turn off in my opinion as you would think at least one weekend day or a weekend once a month deal.

Date of experience: February 10, 2021
Georgia
1 review
0 helpful votes
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First Time
February 10, 2021

It was easy to activate my vacation. Very simple process. I will not be taking my vacation until next year but you have 24 months so that is fine.

Date of experience: February 10, 2021
Illinois
1 review
1 helpful vote
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Unable To Activate My Vacations
March 11, 2021
Updated review

I was able to pay my activation fee for my trip to San Antonio Texas, when I tried to activate my trip to Cape Town South Africa the system sent me a message stating I could only activate one (1) vacation in a 12 month period. I've sent 4 message to Newport Vacations and to this very moment I haven't received any reply via email or telephone, or text message. This is very bad.

Date of experience: February 9, 2021

I never been there and would like to visit
February 8, 2021
Previous review

I never been there and would like to visit.

Date of experience: February 8, 2021
Louisiana
1 review
0 helpful votes
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Cancun vacation redeem
February 8, 2021
Updated review

It was the destination offered... would he nice to lengthen them out and let the consumer choose the destination... other than that... ok

Date of experience: February 8, 2021

It was the destination offered...
February 7, 2021
Previous review

It was the destination offered... would he nice to lengthen them out and let the consumer choose the destination... other than that... ok

Date of experience: February 7, 2021
Washington
1 review
0 helpful votes
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Galveston
February 8, 2021

We have never received or used anything like this before, but the whole process from activation to reservation was easy.

Date of experience: February 8, 2021
Arizona
2 reviews
1 helpful vote
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Double Tree by Hilton
March 14, 2021

I booked with RedeemVacations and was sceptical about the deal. I upgraded the room for a high floor/ balcony and was very satisfied with the room. Other than the patio door not sealing (and within 10 minutes of calling reception, the maintenance person was there and repaired it immediately) I had no concerns. I wanted a fridge and had one within 10 minutes of calling down to the front desk ($10.00 a night). The hotel was very clean, trash cans were emptied regularly, the environment and staff COVID aware. Each interaction I had with staff from the hotel, they were polite, courteous and professional. I would stay here again and would book with RedeemVacations - I was within15 minute drive of everything I wanted. Picture from the hotel balcony, a trip to the beach and the pier.

Date of experience: February 7, 2021