RaiseReviews 987

I had a Positive Experience buying ecard & calling company!

I am new to buying %off gift cards online. I just made my 2nd purchase, my 1st from Raise: an ecard from Home Depot ($50 for $46.25).
The sign up was super easy & I got an email immediately that my ecard was ready to use! (which I did)
The only glitch was the next day, I got an email asking if I wanted to buy the Home Depot gift card left in my cart.? This was a chance to call customer service (not all of these companies have phone #s).
I called during a weekday at 2:30, was told I was 5th in line, then waited 5 minutes & got a rep.

*Cons?:
Perhaps the sign up to create a new account is too easy. I was not asked to enter either my email address or password twice, although you can choose to show your password as you type it. I was not even sent an email link to complete sign up. So I logged out then logged back in myself before I bought something I could not get access to.

I was not required to call to verify I was a real person as reported in another review.

Tiffani is very patience, she is very helpful providing professional service. Thank you for everything Tiffani!

I had accidentally ordered the wrong gift cards as they were not actually gift cards, but redeemable tickets to six flags. I reached out to Raise and they handled my matter within minutes. They offered a refund and have kept me informed throughout the whole process. A+++++

Spent $200 on an e card. Waited over 30 hrs, never received and email with the code, but yet they processed our Credit Card just fine. Filed a complaint. After another 20 hrs later they just canceled our transaction. "Your order was canceled" was what the emailed said. Really, that's it? We were going to buy a closet system from the Container Store and organize. Spent the whole weekend waiting for a ecard. Wish I would have skipped trying to buy from raise.com. The money I would have saved wasn't worth the trouble and waiting. Customer Service didn't even try to apologize or give us a discount off a different card. Wouldn't recommend unless you like to waste your time.

Great idea but terrible customer service, terrible website and the worst way to execute this great idea i've ever seen

I bought 5 gift cards to the Pottery Barn and Pottery Barn kids for a furniture purchase. I was scared at first because my credit card was declined and had to call my bank to say the purchase was ok. Then, as a 1st time customer I had to call raise.com for a verification process. I was on the phone with raise.com for 19 minutes. Was the 40 minute process worth it,... yes! It was because I saved $66.26! I will come back because next time there is not a verification process.

Bought two gift cards for a high dollar Home Depot purchase and Raise cancelled the transaction. I used a $5 off for new accounts coupon code and they cancelled as another person at the same address had an account. Don't they know that multiple people live in a house or property. Used Paypal and Home Depot directly for purchase. Raise CS promised to stop sending me solicitation emails but they have not. If you like SPAM, the 5-8% off might be worth it.

Shipping is fast and customer service is beyond great.