RaiseReviews 987

I've purchased quite a few cards from the site and hardly ever have a problem. However, I have received top not service when there is a problem. With this company I'm treated with the utmost respect and my issues have been resolved quickly. The two issues I've had aren't the companies fault and had to do with someone else (I assume the seller of the cards) trying to use the cards after I've purchased them and had them for a couple of months. This issue has been quickly resolved with Raise as they've given me a refund and apologized for the issue (even though it's not their fault). Great service!

On another note, I absolutely love now that there's a "wallet" feature in the phone app where I can keep up with the balances of my card as I use them. Some have asked for an automatic balance update, but I prefer the manual update so I can be sure the balance is what I expect it to be. Primarily so I know someone didn't spend some of the card without me noticing (I do buy quite a few cards).

I've used more than a handful of sites (Cardpool customer service is at the bottom of the pool) and now there are only 2 sites I compare discounts between and use (with Raise being one of them).

Last note, Raise.com has specials every weekend where you can get an extra 5% off. There are some great deals in there as well.

Bought several, 50% of them had problems. My guess is that people sell the cards to Raise but keep the gift card # and PIN for later usage. Once Raise buys the card and the seller receives the $$, they then use the stashed GC # and PIN to use the funds on the card they just sold. Buyer beware. When they work, its great. When they don't, its time and stress to get $$ back. Stay on top of balances and USE THEM QUICK!

I wanted to make sure I could get my cards quickly and go through the verification process in a timely manner. It had said that the process could take 24 hours so I called the support number to see if I could get everything done in one sitting, with card delivery soon after. I worked with Jenny initially and then Heather for the accounts verification portion. Both were extremely friendly and efficient, walking me through the process and offering to verify the account right then and there. I was amazed at how quick and friendly the service was. A++. Raises are in order (pun intended). From the time I first pressed "call" on my phone to the delivery email was 37 minutes! A good deal of the time was from me re-picking my cards as well! So fast. Very likely to buy from here again versus the competition.

When signing up, make sure you it is during normal business hours as they will have a series of questions for you to prove that you are yourself. Customer service is always helpful and friendly but when buying from this website, make sure you allow at least a 2 hour window for delivery of the giftcard(s). I have experienced delivery times from 12 mins-3 hours even when ordering the same card repeatedly. Although, your money will be taken from your bank immediately.

Good sale even though the site needs more improvement. Great customer services

Bought my first gift card through Raise and was surprised that my card accidentally got shipped to my previous address just a week after I had moved(prepopulated, my fault for not checking). I immediately contacted support and got great help from Peggy. Aside from being warm and professional, she guaranteed I'd receive a refund if my order didn't make it my new address(I have mail forwarding set-up).

Great job, Raise! I will certainly be ordering more gift cards in the future. Even better, thank you for hiring Peggy. Best customer service I've received in a long time!

I have bought eGift from Raise about 5 times. It always delivers my eGift to my wallet in seconds.
And the customer service is very helpful.

Never buy from Raise.com Raise is using customers money and keep saying "we will refund to you. Don't worry". Customer rep are professional liars. They will send to you a hundreds emails, that they are very sorry, and at the same time they will use your money.
My order day was 7-22-2015. Today is 8-26-2015. I still did not get refund for empty $150.00 Dave@ Busters gift card. Yes, i got the card, but at the moment when I need to pay it was $0 not a $150.00 They will keep telling to you that we are a third part! They are not responsible but they will refund to you 100%. In my order they put canceled(?)
I checked today still don't have my refund. I wish I could post negative 5 stars. Horrible experience. Never buy from Raise.com"

The Raise support team (especially Jenny & Heather) helped us get signed up and a dinner gift card in time to celebrate our daughter's birthday on a late Saturday afternoon in record time. Thanks Again!