RaiseReviews 987

I use www.raise.com very frequently. Love the inventory of gift cards available at discounted prices, an amazing user experience on both, raise website and iphone app, and on the top of that an exemplary customer service.

I purchased few Macys gift cards from raise.com and ran into issues. Called Macys' customer service who was unwilling to let me check the balance on the cards or to use the cards.

Reached out to Dahlia, a customer service representative from Raise.com. She went extra mile in helping me with my Macys gift card issues. She validated each of Macys cards and gladly refunded amount where there were issues.

Thank you. Appreciate your help.

Kohls would not redeem egift card and the Petco gift card I got was actually a merchandise card that needs a pin number after it is swiped. Customer service was friendly but couldn't resolve either problem and referred my case to research team, said it would take 3 to 5 days to get answer. Great, that's what they said the first time I called 5 days ago.
UPDATE: Raise refunded the money on the closed Kohl's card and it was my error on the Petco card(merchandise card cashier swipes) Good job Raise. Changed review to 5 stars

I ordered 3 Staples' e gift codes last night in a hurry to catch a good deal on Staples site - the items are fastly sold - expected to receive the codes within 2 - 3 hours - like it normally does on all of my orders before. However, it took longer this time and my stuff in Staples' online cart were sold out after 3 hours. As a result, I missed the deal, holding $1500 gc value which I did not know what to do with it. Resell it - well it is not a really good discount on these gc and it would be hard to sell because of the high value on each card. My husband complained about this non-stop!

I called Raise Support and talked to Victor the next day. He tried his best - listened to my case, then back and forth to his supervisor to try to help me because per policy, i might not qualify for a refund. Thanks God, thanks to Victor, his boss finally approved for the refund. Life is so much better with a Customer Service Representative like him! Thank you Raise to have such an excellent attitude to the customer, wonderful customer support! I have been order from Raise few years and definitely Raise will be my first option to buy online gift codes!

THANKS AGAIN!

None of these cards is guaranteed. The person who sold it to Raise could empty the card on day 99 and you would just be out of luck the next day! I just checked a VS $300 one and it got emptied at around day 90. ZERO balance. I never used it. You need to use every card completely before day 100! Or Raise will just say, "that's tough". Also, if you have any problems with the vendor redeeming or checking balances, you are out of luck. Raise's guarantee is very limited. Lastly, their customer service is sometimes sarcastic and disinterested and service is often very slow. Everyone writes about this. I've spent around $1500 with them. That's over.

Ordered my first Gift Card, after finding a $19.00 discount on this site Raise.com.
Seller marked items as shipped same day as sale... 28 Aug 2015. Today 19 Sept, and no card. Tracking on purchase shows..."No tracking info available at this time." - I called into raise.com support on Friday 18 Sept, was Caller 26, after 20 minutes I got to "next in line" - then the raise call system put me back to Caller 26 again... very odd.
= NO CARD / NO SUPPORT & NOW I PUTTING A VISA DISPUTE ON THIS $81.00 PURCHASE. RAISE.COM WAS LESS THAN SATISFACTORY FOR ME.

Raise.com is a site where you can purchase gift cards at a fair value for the card & saving 10+% per card you purchase from there. Normally you receive the actual gift card within 7-14 business days. One card we purchase hadn't been rec'd so I emailed support to question it. Suzy replied back 1 wk after I submitted my first email & stayed on top of the situation until it was resolved. Suzy had kept me in the loop on everything that was going on. She contacted the seller & he said he shipped the card. The card has still not been rec'd, so Raise.com (Tiffani) has issued a refund to me. I haven't seen the refund show up yet in the account, so I can't comment on that yet. I've never had a problem with not receiving cards that I've bought before and Suzy from Raise.com was GREAT throughout the whole inquiry. I would HIGHLY recommend this site to anyone looking for gift cards at a special (lower price than buying them for face value) price... thank you Raise.com for being very helpful in this matter.

First time purchaser on Raise.com. After having to call in to validate my identity (this was a pleasant surprise they use this method as a check against ID theft), was issued my Google Play e-gift code. Problem occurred when trying to Redeem the code, Google Play store said the code was "Invalid Code". Called back into Raise.com support, waited in the queue about 30 minutes, but Peggy was able to assist me. She just required a screenshot of the error message in Google Play to valid the invalid code issue. She then was able to issue me a new Google Play code. I was able to verify the new code worked, and I appreciated the fact that she was patient and courteous during the entire support call. Hope this is indicative of the kind of customer support that can be expected from all Raise.com support personnel.