RaiseReviews 987

I was new to Raise.com and was pleased with the results. I had placed 2 orders and was placing another for a Kohl's card. I received the following notice-

In order to further verify your account, please send in two images of your ID, and attach it to this email. For quicker verification we request that two pictures are taken at different angles (90 and 45 degrees), all four corners are clearly visible, and the background is a normal setting to assist in confirming the security features of the ID. Scanned or faxed copies are not accepted at this time. Images cannot be submitted in compressed (zip) format.

At this time we accept the following forms of ID:
1. State Issued Drivers/Operators License;
2. State ID
3. Non-USA Passport with Visa

Once verified, any open orders that you currently have with us should be processed within 24 hours.

If you have any questions regarding this verification, please give us a call directly at *******065.

Thank you,
Gus

I have a USA passport but they only ask for non USA
I don't work for the state, I am a professional with my own practice.
I am not going to send a copy of my DL that can be duplicated.
When I called to inquire the reason for the need of verification to purchase gift card for a clothing store, I was told no further orders would be processed w/o verification.
Guess I won't be ordering anymore.
Beware.

After buying an evoucher for a gift card a few months ago, I used it for the first time this week, then noticed that the balance was lower than it should've been. I was able to look at the transactions for the gift card, and there was a transaction after I bought the card, but before I ever used it. I contacted customer service, and after researching the issue, they credited my account to make up for the difference. It was pretty easy to take care of, and the representative that I worked with, Barbara, was helpful and professional. I would definitely buy again from Raise in the future!

I have bought thousands of dollars worth of gift cards from this company, only to have terrible customer service of unethical treatment. Last year, Raise put in some additional security measures which caused a great deal of problems as they were sending the code to a different email that my account was under. No one, including four supervisors could fix this problem and I was unable to access my accounts to get the cards I had paid for. Then, a Z gallerie card for $507 was closed (I had confirmed that it was fine when I bought it) and Raise did not respond to my email requests for refund for over two weeks. With the deadline approaching where they would not refund the monies, I disputed the credit card charge. They then closed my accounts and told Chase they would not give me the money back, in violation of their contract with me. I have reported them to the FTC and now buy from other companies. They are not at all concerned I have purchased over $3000 of cards from other companies.

I am new to Raise.com, but am a seasoned shopper with websites, (my preferred shopping for all things nowadays). While searching for cash-saving shopping tips, Raise popped up, and I decided to give it a try, not expecting anything mind-blowing with buying a gift card. Once signed up, I made my first order, and was pleasantly surprised by how quickly my order was processed and how easy (and hassle-free) the e-card was to apply. Given this positive first experience, I decided to purchase more. Right after I submitted the order, I immediately remembered the 'take5' code that Raise had sent me recently. Quickly clicked on Chat, and was connected with Bryce. Bryce took my wonderful experience with Raise to the next level! He was so helpful and quickly addressed my request, with some helpful advice about how to better handle my next order. Raise has amazing customer support! Thank you Bryce, I'll be shopping on Raise.com again!