RaiseReviews 987

I without a doubt recommend raise.com to anyone! Not only have I saved myself a bundle.(I believe I've saved nearly 2k in last couple months since signing up!) they truly have amazing customer service! Top notch! We bought so many gift cards from a single vendor there was a slight hiccup when we went to use them all in a single order. Granted there was 39, lol.& I don't necessarily rec doing that, unless over the phone perhaps, since most checkout systems aren't set up to accept that many. That said, it caused a major issue, the vendor thought it was fraud. It fortunately did get resolved. Raise customer support was right there for us throughout the process. When it finally all got worked out, 1 of the gift cards turned out to have been used by the original purchaser, according to the vendor. Raise.com *instantly* refunded us, no questions asked. My husband & I both are thoroughly impressed! They stand behind their GCs & their customer! Bravo Raise.com, bravo!

Raise's guarantee was absolutely flawless in my experience. Within an hour of receiving my Taco Bell gift card, I checked online the balance only to discover it has a zero balance. After getting on the phone with Raise, they were able to check the gift card balance on their end and they confirmed the same thing I encountered. Immediately after seeing this they issued a refund. The safety and confidence in the Raise system the reason I will return.

Purchased a Petco gift card of $155. Went to use it and the gift card actually had $0 balance. So I called raise.Com and they said they would refund me but will take 3-5 business days. I said ok (I had no other choice). So I purchased another gift card for $155 for Petco (Petco was having a 20% off sale on their dog food so I wanted to stock up). Went to use the second one and that too had a balance of $0. So I called again and was told I would receive a refund.
3-5 business days later, I recieve one refund for $155. Did not receive second refund. So I called and was told that they refunded both and that my bank rejected the refund. Called my bank and they said they did not recieve second refund and would not have rejected it anyways. So called raise.com back and they said it was refunded. The rep wanted me to call my bank 3 way, I guess to prove that I wasn't lying (which I didn't mind because I didn't recieve refund, but some people would not like having to do so).
So I called and my bank told them they only received one refund and not a second. Not even an attempt for the second one. Raise.com said it has been refunded. What the heck! So what do you do from there?
My bank is doing an investigation and rasie.com said my account will be suspended for their mistake. They are very rude and does not care for the customer problem at all. This person had gotten so fresh with me that I couldn't even believe there was a complete at out there treating customers like this.

Not being sure, (actually no idea) how to use egift cards, I called and spoke to Levi. He was very patient and helpful. Walked me through the entire procedure. I couldn't have asked for anymore than what he did for me! Amazing!

I love Raise.com and my Raise app. And I tell EVERYONE about it. It's been an amazing cost savings to my family. Super easy to use, and the notification/alerts are so helpful so I know what's going on without stalking the site/my app for gift cards I need every second. I LOVE it! I also have had a few minor issues with gift cards (2% in the grand scheme of all my thousands of dollars of purchases), which were resolved very timely by the Raise staff. The Raise guarantee is true and they do back up their service with people who care.