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Pristine AuctionReviews 1,081

4.0

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Pristine Auction Reviews Summary

The company's reputation is marred by significant customer dissatisfaction, primarily stemming from perceived deceptive practices, high shipping fees, and inadequate customer service. Many customers report feeling scammed due to unexpected charges and poor quality of auction items, leading to frustrations over returns and unauthorized transactions. Conversely, some loyal customers appreciate the variety of unique items available and have had positive experiences with specific purchases. However, the prevailing sentiment indicates a decline in service quality, with a notable gap between past and present customer support, suggesting an urgent need for improvement in communication and transparency.

This summary is generated by AI, based on text from customer reviews

service
163
value
166
shipping
161
returns
119
quality
162
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We monitor reviews for authenticity

Canada
2 reviews
1 helpful vote
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PRISTINE AUCTION FOUNDER AND OWNER JARED KAVLIE VERY QUICK AND DEDICATED TO RESPOND AND ADDRESS ANY/ALL CONCERNS. "NO RESERVE" AUCTIONS ARE "NO RESERVE" AUCTIONS, ANY PAYMENT METHOD ISSUES ADDRESSED AND ALL ITEMS ARE SENT AS RECEIVED FROM SUPPLIERS. THE QUALITY OF THE MERCHANDISE IS OUTSTANDING! THE SHIPPING IS VERY RELIABLE, TRACKED AND FAST. WHAT IS MOST IMPRESSIVE ABOUT THIS SITE IS THE UNIQUE ITEMS OFFERED, VARIETY AND FANTASTIC QUALITY THAT YOU JUST DON'T SEE EVERYDAY AND ARE MOST APPEALING TO COLLECTORS. AUTHENTICATION BY THE TOP AND MOST RELAIABLE AUTHENTICATION COMPANIES SUCH AS PSA/DNA, JSA, GNR, STEINER, BECKETT ETC, BASED ON THE LEVEL OF COMMITTMENT TOWARDS 100% CUSTOMER SATISFACTION BY PRISTINE AUCTION STAFF AND JARED KAVLIE, YOU WILL NOT BE DISAPPOINTED. THANK YOU

Date of experience: September 23, 2017
Jared K. — Pristine Auction Rep
over a year old

Richard Kociuk,
We have multiple auction formats. As advertised, our Daily Auctions and Tuesday No Reserve Weekly auctions NEVER have a reserve prices. Other formats can allow for reserve prices. Jared Kavlie is the President and Founder of Pristine Auction and has already personally e-mailed you. We do care! Our team has been in regular communication with you working on resolving your concerns. The Bobby Orr jersey in question was delivered as described and we are happy to continue that discussion with you to clear up any confusion.

California
2 reviews
0 helpful votes
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Great Items every day!
September 22, 2017

I've been able to pick up two signed jerseys at ridiculously low prices. I'll be on this site weekly!

Date of experience: September 21, 2017
Canada
1 review
0 helpful votes
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Awesome... auction
September 22, 2017

I have bought lots of hockey stuff on here love this auction site. Easy to bid and you get emails telling you that you were out bidded so you dont lose the things you want. Again AWESOME site... Thank you. Chris from Oshawa Ontario Canada...

Date of experience: September 21, 2017
New Hampshire
1 review
1 helpful vote
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This site is easy to join, make bids and win Great Memorabilia for all sports Fanatics. Would recommend this site to everyone looking to start a collection of your favorite team.

Date of experience: September 20, 2017
New York
1 review
0 helpful votes
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Awesome site!
September 20, 2017

Amazing site. Pick what you are into and bid. If you're lucky you'll win! I'm new to the site, and quickly fell in love!

Date of experience: September 19, 2017
Washington
1 review
0 helpful votes
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Great site.
September 19, 2017

Excellent buyer and seller sports memorabilia auction site. I have bought and sold items on this site. They are a great site if you are a sports memorabilia fan because they have every team and just about every sport. You can also sell your memorabilia on the site by consignment.

Date of experience: September 18, 2017
Pennsylvania
1 review
0 helpful votes
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Excellent
September 16, 2017

Great customer service, super fast shipping, and they have everything you could possibly need on one site.

Date of experience: September 15, 2017
Georgia
1 review
0 helpful votes
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Pristine Auction
September 15, 2017

Great website to buy sports gear. I love all the stuff I've bought from this site and will continue to buy sports memorabilia.

Date of experience: September 14, 2017
Arizona
1 review
0 helpful votes
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If you're looking for your hero or memorabilia of your favorites, this is the website for you. All the greatest players at great prices. Some of these auctions are flat out steals.

Date of experience: September 10, 2017
Washington
1 review
0 helpful votes
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Amazing!
September 4, 2017

Quick and easy!
Very nice, clean, and totally worth every penny!
I would suggest this site to everyone. Everything is authentic. They're quick to respond if you have any questions.

Date of experience: September 3, 2017
Florida
1 review
0 helpful votes
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Great company
September 2, 2017

I use this website all the time. They have a huge selection of merchandise and you can always find great deals... easy to deal with super fast shipping.

Date of experience: September 2, 2017
New York
1 review
0 helpful votes
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Awesome auction site
August 31, 2017

You get outbid notices quickly, you can put max bid in and they only bid up when need be to your max and can raise max bid anytime bids are open. Packaging is second to no one and can hold won items when other bids are won on other days to cut down on shipping costs, which is good for the customers seeing as we pay the shipping cost. All around an awesome on line auction site

Date of experience: August 31, 2017
Colorado
1 review
0 helpful votes
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I have used this website on more than one occasion. They have a great selection of products and you always receive your winnings quickly and in great condition. Would highly recommend!

Date of experience: August 31, 2017
Michigan
2 reviews
0 helpful votes
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Incredible
August 31, 2017

This is the best way to spend a whole paycheck. It's very addictive. There are so many incredible items in these auctions. It really makes you question if you really need to pay your bills. What an incredible business full of wonderful memorabilia. Great work pristine.

Date of experience: August 30, 2017
Texas
1 review
0 helpful votes
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Came across this by accident. Now I have great gifts for family and friends year round. Thank you!

Date of experience: August 28, 2017
Kentucky
1 review
0 helpful votes
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Love this site
August 29, 2017

I have bought several things from this site and I'm extreamely pleased! I am a collector of sports memorabilia and not only do they have great selection but they have some great prices!

Date of experience: August 28, 2017
Pennsylvania
1 review
0 helpful votes
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Awesome job Pristine Auction. Couldn't ask for a better experience. Auction items were shipped perfectly and are as described.

Date of experience: August 25, 2017
Tennessee
2 reviews
0 helpful votes
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Great Site
August 26, 2017

Fast Delivery, good prices. Lots of choices, lots of categories, timely notifications on bids and outbids

Date of experience: August 25, 2017
Texas
1 review
0 helpful votes
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Great place to shop
August 25, 2017

I stole an autographed helmet from an auction. I also bought several jerseys. You can find awesome deals.

Date of experience: August 24, 2017
Georgia
1 review
0 helpful votes
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So far, so good
August 24, 2017

Great selection of sports memorabilia. Up to now, my experience with ordering and shipping has been very good.

Date of experience: August 23, 2017

From the business

The premier autographed sports memorabilia auction house, with hundreds of monthly live auctions. We are always accepting consignments!


pristineauction.com
Founded in 2010
Phoenix, AZ, United States