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Pristine Auction Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from perceived deceptive practices, high shipping fees, and inadequate customer service. Many customers report feeling scammed due to unexpected charges and poor quality of auction items, leading to frustrations over returns and unauthorized transactions. Conversely, some loyal customers appreciate the variety of unique items available and have had positive experiences with specific purchases. However, the prevailing sentiment indicates a decline in service quality, with a notable gap between past and present customer support, suggesting an urgent need for improvement in communication and transparency.
This summary is generated by AI, based on text from customer reviews
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Got a legit retro Magic Johnson autographed jersey for $52. It made for a great birthday gift for a friend.
Very good site love all the memorabilia daily auctions all the way to elite will continue to bid on items I like
Pristine Auction offers sports memorabilia collectors a first rate selection of items on which to bid. If you are worried about premium and shipping costs you can get the estimate when looking at the item of interest. I have gotten many great pieces through Pristine, and I don't mind paying for safe shipping. Every piece I have gotten has literally been pristine.
I've been nothing but impressed with everything start to finish and top to bottom with Pristine. Purchased several things and they've all exceeded my expectations. Top Notch
I recently purchased from pristine, the auction format was great, simple to use, and the checkout process was a breeze. I received my item in a timely manner and it was shipped with care. Thank you
The prices in Pristine Auction are actually very good (even including their profit For the transaction) but could be around $50-$80 on the top of the bid you make, just for your for consideration. Still I paid $500 for a Falcons authentic helmet signed by Matt Ryan that in the market is around $700 if you get lucky. Some of the items have "fanatics.com" authenticity holograms and still $300 cheaper than if you buy it in the e-shop.
The quality of service and product I've received has been great so far! Every item has come quickly and packaged nicely. I cant wait to continue to build my collection and I plan to use them a lot more!
So far I have won nine auctions in the past month since I have been on this site. So far everything has come in great condition and wrapped with care My biggest complaint is communication The second item I ordered last month still has not been shipped out where as the ninth item I ordered has already been shipped out. I have sent multiple emails with no response. I'm giving them three stars because of their lack of communication
Good site for all. Experienced collectors as well as those just starting out. Site has many categories too... art, music, sports, coins, etc. Something for everyone.
I have bought many items from this site and all the stuff is awesome! I have always received things in a timely manner and they are is as exactly described.
Best site i have found to get authentic autographs. Great customer service. I have bought at lest 10 items from them and have been happy with everyone of them
Ordered a signed, framed Julian Edelman jersey from the site and couldn't have been happier. Quality is unmatched and the prices are rock bottom! Highly recommended.
Love the Site and the auctions. However, I don't care for the pricey shipping. Why I give it 4 Stars
I have loved the five autographed mini-helmets I have purchased so far. However, it's been a bit tough ordering from Canada as my credit card hasn't worked on their system and I have had to send in authorized checks as well as paying duties. In terms of the actual products, I'm sure happy though.
Just won auction for a signed football. Fast delivery. Try it if you re a sport fan looking for something special for you or a sport fan
I have so much fun on this auction site. There is some many great sports memrabilia. I have won many times at great prices
The only site I would get my Sports memorabilia from the show pictures and you get what you see with a guarantee best sports memorabilia auction site out there
Quickly received exactly what I bought, very happy and can hardly wait to display it! In addition, I will be back to buy other things in the future as well.
I have boughten several items from this site an have been happy with all of my purchases. Most recently I purchased an autographed photo from Super Bowl 48.
From the business
The premier autographed sports memorabilia auction house, with hundreds of monthly live auctions. We are always accepting consignments!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members