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Pristine Auction Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from perceived deceptive practices, high shipping fees, and inadequate customer service. Many customers report feeling scammed due to unexpected charges and poor quality of auction items, leading to frustrations over returns and unauthorized transactions. Conversely, some loyal customers appreciate the variety of unique items available and have had positive experiences with specific purchases. However, the prevailing sentiment indicates a decline in service quality, with a notable gap between past and present customer support, suggesting an urgent need for improvement in communication and transparency.
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Get some great deals. I have bought many autographed items on this site. Would definitely recommend this site.
Great place to get cool stuff. The people are great and its super easy to use. I have won jerseys, cards, football helmets all with autographs.
Great experience buying signed memorabilia. I Visit site everyday. Winning is easy and you don't pay if you don't win the auction.
Items were as described and came with the proper authentication. No hidden fee. Absolutely one of the best site and they have one of the largest selection.
Easy to bid. Quick shipping once you win. I have always received what I won. Had an issue with shipping and they took care of crediting me back. Item ended up coming a month later due to USPS and I repaid them for the item.
Very simple and easy to use/understand. I love pristine auction in every way shape and form! All sports (pro and college) are available here. There is nothing like it :)
Checking in occasionally to see what is available. Throwing out random bids just to see what happens. Nothing more exciting than getting the notification that you won! Great site. Great experience.
I have acquired many autographed sports and historic pieces over the years. By far the best value and selection that I have encountered is from Pristine Auction.
I have bought a number of items and have been more than happy with all of them. Low fees and timely delivery. Shipping costs could be reduced.
Fast sign up and easy bidding. Cool thing is they're local to me so instead of shipping I can go pick it up from the store works out perfect. Guys there are very professional 5+ rating
Have bought several times from Pristine. Great deals, quality items and fast delivery. Highly recommended.
Am always thrilled by their daily selection of fine sports items. Have been greatly satisfied with all of my winnings.
Awesome service and great products. You can get your hands on good merchandise at at great prices. Very impressed with all products I have received from these auctions.
Pristine Auction is a great site that has great memorabilia! The quality of the items are amazing and the customer service is excellent!
Great stuff, high quality, very responsive, always offering coupons and COA's. Have bought cards jerseys, helmets all high quality
Always on time when things are been delivered. 100% authentic for sure ive bought many things shirts cards helmets. Awesome prices and never been disappointed by them!
PristineAuction, till i have start doing business with them, everything whent great.
Over 15 transaction... that i paied,,,, right on the spot... BUT as fare as the combine is? Big worry... too much,,,,, charges... exemples... packeging! Sorry buth it is the same enveloppe? Why the double cahares for packing?, i do understant that you are a Business... but you «are going to fare AT least for CANADA? Please revew your polices (terms), BUT as far that packaging is concerned and the quality received #1, thank's and please revew your shipping policies?, P.S. sorry for my grammer i'm FRENCH CANADIEN? PEACE
Won more auctions than I meant to, but I knew what I was getting into. The jerseys were interesting, no branding whatsoever, but the quality was good, no stitching mistakes or anything. At this point, I'm not sure if its the coolest thing ever or the worst.
They have really good deals, I had a question about a ups delivery and when I called they answered in a timely manner and were quick to figure out the problem. I'll be a frequent customer
From the business
The premier autographed sports memorabilia auction house, with hundreds of monthly live auctions. We are always accepting consignments!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members