Pristine Auction Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from perceived deceptive practices, high shipping fees, and inadequate customer service. Many customers report feeling scammed due to unexpected charges and poor quality of auction items, leading to frustrations over returns and unauthorized transactions. Conversely, some loyal customers appreciate the variety of unique items available and have had positive experiences with specific purchases. However, the prevailing sentiment indicates a decline in service quality, with a notable gap between past and present customer support, suggesting an urgent need for improvement in communication and transparency.
This summary is generated by AI, based on text from customer reviews
A lot of unique items, good deals and easy to use. They usually reply within a day or less. And have even resold with them.
Item as described and delivered soon after invoice paid. Have won a few auctions on Pristine and each experience has been simple and quick
Fast prompt service. Jersey was what I thought it would be. I will keep ordering from them and I just won another auction. Keep up the good work.
I absolutely love this site. So many great items, and on a daily basis. I usually always find something I want.
Love me some sports memorabilia, especially for a fraction of the price. I recieved a signed jersey in perfect condition, for only $45... the jersey itself cost over $100. What a deal!
I just recently found this site and now I love it. I find great deals all the time. For instance, I just purchased a Matt Williams autographed baseball bat for $35.00. Check it out for yourself. You won't be sorry.
Love the items they have to offer. My man cave will forever be growing because of this site! Sports, Movies, Art, Coins, Metals, OMG
I have used them many times. They have accurate descriptions of high quality, certified items. The only downside are the fees. There's a seller fee, which is based on a percentage and shipping/insurance fee.
Will be shopping again. Biding was easy. Shipping was quick (international). Easy place to browse for birthday or Xmas presents
Every night I am bidding. I do wish I can win more auctions. But my wife dont. LoL. We do love the products.
Nice collectibles great deals!
I enjoy the auctions and even direct purchases, been here years and no disappointments yet.
I've had nothing but positive experiences with pristineauction. From the actual purchasing of lots and receiving them on time, to the customer service. All very high quality, and very highly recommended!
I love this place.! I have spent thousands of dollars with Pristine Auctions and had nothing but excellent service.! I'm addicted :)
Great place and even better items! Awesome place to shop for collectibles! Never ending auctions! I recommend this place to any memorabilia collector! Everything is verified with COA or they state otherwise
Pristine Auction is a great seller who has very unique items. Delivery is reasonable and quick. Something to consider for any fan of sports or entertainment.
Everything that I get is authentic and comes in perfect condition. Everything is shipped in a timely manner.
Great service! Fast shipping! Great auction! Many sport to pick from i love it!
Do not use this company for consignment. They are not upfront and honest about their fees. I was told that the only thing they charge is a 15% consignment fee on whatever the items sells for. Before my items even went to auction I was already in the hole for over $400 dollars because they charged me anywhere from $8-$20 to authenticate the signatures. They even charged me for items that already had a certificate of authenticity. They also lost two of my certificates of authenticity and returned the memorabilia to me. Now these items are worthless and they will not fix the situation.
If you ever stop by their location the girls at the front desk are completely clueless and not eager to help you. They are more concerned with their online shopping and gossip.
Delivered as advertised with certificate of authenticity. Easy to bid and win website. Ships merchandise within two days of winning bid. Will continue to use them often.
LOVE ALL THE PRODUCTS. I have 100% loved everything I bought and covet the things I haven't. I don't know what more I can say
From the business
The premier autographed sports memorabilia auction house, with hundreds of monthly live auctions. We are always accepting consignments!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members